BUSINESS CONSULTANT I (WT: MS BUSINESS CONSULTANT I) - 76004370

Requisition No: 849893 

Agency: Highway Safety and Motor Vehicle

Working Title: BUSINESS CONSULTANT I (WT: MS BUSINESS CONSULTANT I) - 76004370

 Pay Plan: Career Service

Position Number: 76004370 

Salary:  $36,067.20 Annually 

Posting Closing Date: 04/05/2025 

Total Compensation Estimator Tool

DIVISION OF MOTORIST SERVICES

BUREAU OF DEALER SERVICES

MOTOR VEHICLE FIELD OPERATIONS NORTH

Career Service (CS) Opportunity

*Open Competitive Advertisement*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

Contact Person: Palmer Brand, 850-617-3171, palmerbrand@flhsmv.gov

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at:flhsmv.gov/careers.

Duties and Responsibilities

At the Florida Department of Highway Safety and Motor Vehicles (FLHSMV) we are committed to providing highway safety and security through excellence in service, education and enforcement.  The Bureau of Dealer Services serves to protect the interests of Florida consumers by providing regulatory oversight of motor vehicle dealers and mobile home manufacturers. 

As the Business Consultant I, you will play a critical role in ensuring that we are able to fulfill this role by managing business operations for the assigned regions or operational areas.  This work will include:

• Serving as the first point of contact for any operational issues that need to be addressed and working with the Program Manager and Regional Administrators to provide solutions.
• Monitoring, coordinating and providing guidance for staffing, training, and other personnel actions and concerns.
• Monitoring, coordinating and providing guidance for procurement, budget and other fiscal actions and concerns.

Knowledge, Skills & Abilities

• Be able to understand, interpret and apply a comprehensive knowledge of personnel, purchasing and other Department laws, agency policies and procedures, and best practices.
• Be solutions oriented with the ability to use critical thinking, judgment and problem-solving techniques to effectively evaluate information and make sound decisions.
• Possess excellent active listening, oral and written communication skills to include the ability to effectively articulate and convey information so that it is readily understandable
• Be able to effectively organize and manage a busy workload, be productive in an environment with regular interruptions, balance competing priorities, and meet designated timeframes without compromising accuracy, attention to detail or customer service.
• Value customer service and understand the importance of responsiveness and follow-through.
• Develop and maintain effective working relationships and work collaboratively with others to achieve team goals.
• Possess a strong work ethic and drive to move things forward under their own initiative.  Approach work with a sense of commitment, urgency and personal accountability.
• Be able to effectively compile, organize and evaluate data for presentation in reports, documents, and other materials.
• Possess strong computer application skills and the ability to quickly learn applications related to business operations.
• Portray a positive, respectful and professional image to all regardless of situation or communication method. 
• Be flexible, able to adapt to change, and react professionally to changing conditions. 
• Understand the importance of ensuring the integrity of confidential information and the ability to process and maintain confidential information in a discreet manner.

Preferred Qualifications

Preference will be given to applicants who have experience in the following:

• Have experience researching and applying rules, regulations, policies or procedures; particularly those related to personnel, procurement and/or government agencies.
• Have experience analyzing data and preparing reports.
• Have experience evaluating documents or other information for accuracy and compliance.
• Have solid customer service experience.
• Will be comfortable and proficient in the use of Microsoft Word, Excel, Outlook and SharePoint, as well as, MyFloridaMarketPlace (MFMP).

Notes

To be considered for this position, your application must provide sufficient information regarding your experience, education, knowledge, skills, and abilities to indicate that you are able to successfully perform the duties of this position. 

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.  Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.