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Date: Aug 9, 2019

Location: TALLAHASSEE, FL, US, 32399

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 70867 

Agency: Juvenile Justice


Position Number: 80080120 

Salary:  $3,076.93 Bi-weekly 

Posting Closing Date: 08/23/2019 

The Department of Juvenile Justice salutes our heroes.


We are honored to have the opportunity to support our nation’s veterans and their families.


 We value the service given to our country and support the hiring of service members and military spouses. 







Location: Knight Building, 2737 Centerview Drive, Tallahassee, Florida 32399


Contact Person: Faye Mack (850)717-2618


Starting Salary: 3,076.93 Bi-weekly.  (In accordance with current spending restrictions, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.)





This position will serve as the Chief of the Bureau of Monitoring and Quality Improvement. It is responsible for all Department of Juvenile Justice Bureau of Monitoring and Quality Improvement activities throughout the state. The overall quality and ultimate effectiveness of all juvenile justice programs and services are assessed by staff under the supervision of this position.


Monitors and coordinates the design, implementation, and oversight of the statewide juvenile justice Monitoring and Quality Improvement process. Provides leadership in keeping the Monitoring and Quality Improvement process current and ready to address questions regarding the effectiveness and efficiency of all programs in the juvenile justice system. Reviews current policies, rules, and regulations to ensure best practices are in place.


Supervises approximately fifty-five staff members in the Bureau of Monitoring and Quality Improvement, who are strategically organized throughout three defined regions (North, Central, South). Responsible for the hiring, orientation, training, supervision, and performance evaluation of the Bureau's Regional Monitoring Supervisors, Deputy Regional Monitoring Supervisors. Serves on interview teams and serves as the second level approver for the performance evaluations of all Regional Monitors throughout the state.


Ensures all providers and programs are timely and thoroughly reviewed by Regional Monitors, Deficiencies are identified, and annual report is produced, and appropriate steps are taken to assist programs/providers when problems are identified.


Ensures Annual Monitoring Compliance Schedule is followed, and all timeframes are met. Ensures the Monitoring and Quality Improvement system is understood and supported by juvenile justice stakeholders. Ensures all data relevant to the Monitoring and Quality Improvement process and necessary to evaluate the effectiveness of programs/providers is compiled, analyzed and disseminated to the appropriate parties.


Serves as the back-up to the Director of Program Accountability. Responsible for the planning, oversight and management for Procurement and Contract Administration, Contract Management, Technical Assistance, Agency Safety and Loss Prevention Accountability efforts in the absence of.


Responds to request for information from legislators, policy makers and the general public. Coordinates and implements OPA critical issues in juvenile justice programs and services. Leads project teams and attends meetings on behalf of the Director.


Reviews and approves contract actions and has delegated signature authority.


Performs other related duties as required.




Knowledge of basic management principles.

Ability to communicate effectively verbally and in writing.

Ability to understand and apply rules, regulations, policies and procedures relating to operational activities.

Ability to work independently and to plan, organize and coordinate work assignments.

Ability to provide clear and precise directions.

Ability to assess training needs.

Skilled in interpersonal relationships.





Bachelor’s degree from an accredited college or university and at least five years of experience in contract monitoring, quality improvement, and contract management.


At least five years of supervisory experience, in which you supervised teams of five or more individuals.


At least five years of experience in the criminal justice system.


At least 1 year of agency budget experience such as developing Approve Operating Budgets, working with Spending Plans and projections, and tracking program and/or contract expenditures.


At least 1 year of writing detailed technical documents. (Examples: annual compliance reports, site summaries, official department policy or procedures, and detailed reports for management/leadership.




To be considered for this position, responses provided to the qualifying questions for this advertisement must be verifiable on your State of Florida Candidate Profile.  Actual work experience, years of employment, hours worked per week, explanation of gaps in employment must be clearly defined, or the candidate may not be considered for the position.


This position may require some travel.


All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.


DJJ participates in E-Verify (Employment Eligibility).


When identified on a position description, a valid driver's license is required.  If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida State driver's license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/Education only licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle.



The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Tallahassee