Requisition No: 875225 

Agency: Department of Education

Working Title: CLERK - OPS - 48005179

 Pay Plan: Student/Gradte Assnt

Position Number: 48005179 

Salary:  $16.71/HR 

Posting Closing Date: 05/11/2026 

Total Compensation Estimator Tool

Florida Department of Education

Division of Public Schools

Bureau of Family and Community Outreach

Location: Tallahassee Turlington Building

Position Title: Clerk Specialist - OPS

Salary: $16.71/hour

ANTICIPATED VACANCY

CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY

This advertisement may be used to fill multiple vacancies up to six months.

APPLICATION INFORMATION & HIRING REQUIREMENTS

Application Information:

• Your Candidate Profile (application) must be complete in its entirety.
• Work History (in easy to review chronological order) Consists of:

• • Any position held by a State of Florida Agency
  • Any position held by a Florida University
  • All periods of employment from high school graduation
  • All periods of current or prior unemployment
  • Gaps 3 months or more must be accounted for*
  • Any Education
  • Any Volunteer Experience
  • Your resume and application must match
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  

Hiring Information and Requirements:

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.

• If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.

If you are missing any of the items above, your packet may be held up at the final review step.

NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

OFFICE CONTACT:

Sophie Park, 850-245-0564

JOB DESCRIPTION:

This OPS position works directly with the Pre-Collegiate Programs Director to support the daily operations of the Pre-Collegiate Program. The position provides administrative, reporting and program support through document management, data tracking, process improvement and preparation of written and informational materials. The ideal candidate is highly organized, detail oriented, comfortable working with Microsoft Office applications and able to communicate effectively both verbally and in writing.

DUTIES & RESPONSIBILITIES:

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

• Providing administrative and program support, reporting activities and special projects.
• Assisting with improving workflow and simplifying reporting procedures by reviewing current practices and helping revise internal processes and materials.
• Filing, maintaining, storing, retrieving, or reproducing documents, records, reports and other program materials.
• Tracking program-related data and maintaining spreadsheets, logs, records and other internal reporting tools.
• Preparing, revising, formatting, and organizing resources, guidance materials, manuals and other informational documents.
• Drafting and editing written correspondence, summaries, charts, tables and other support materials used for program reporting.
• Assisting staff, project partners and stakeholders by responding to requests and supporting day-to-day program needs.
• Reviewing documents, reports, forms, and submitted materials for completeness, accuracy and consistency.
• Supporting special assignments related to reporting, documentation, process updates and other office priorities.
• Performs other related tasks assigned.

WHO WE’RE LOOKING FOR:

A highly organized and detail-oriented individual who demonstrates strong computer competence including Microsoft Office Suite, Microsoft PowerPoint, and Microsoft Excel. Excellent organizational and time management skills are a must. The incumbent must work independently, manage multiple tasks within deadlines and interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function.

KNOWLEDGE SKILLS & ABILITIES:

• Ability to prioritize, plan, organize, and coordinate assigned work.
• Ability to work independently and manage multiple responsibilities within established timelines.
• Ability to review information carefully for completeness, accuracy and consistency.
• Ability to assist with process improvement and support efficient workflow.
• Knowledge of office procedures, records management and administrative support practices.
• Ability to prepare, revise, and format written materials and office documents using Microsoft Office applications, including Word, Excel, PowerPoint, and SharePoint.
• Strong verbal and written communication skills.

MINIMUM QUALIFICATIONS

• Must be a student enrolled in college and be able to provide a class schedule upon request.
• Must have a high school diploma or its equivalent and two (2) years of clerical, administrative, or program support work experience.
• Must have experience preparing written correspondence, maintaining records, tracking and organizing data is preferred.
• Must be proficiency in Microsoft Office applications, especially Excel, Word, PowerPoint, and SharePoint, is preferred.

EDUCATIONAL SUBSTITUTIONS:

• An associate’s degree from an accredited college or university may substitute for two (2) years of clerical, administrative, or program support work experience. 

Bureau of Family and Community Outreach’s Mission Statement

The mission of the Bureau of Family & Community Outreach is to empower families and communities with resources and information needed to promote a high-quality education for their children. The Bureau reaches out to serve Florida's families and communities in a number of ways including family engagement; volunteer and community involvement; faith- and community-based initiatives; mentoring/student assistance and school and instructional enhancement state grants; and the 21st Century Community Learning Centers federal afterschool grant.

FDOE’s goal is to hire individuals to provide:

1. Higher Student Achievement
2. Seamless Articulation and Maximum Access
3. Skilled Workforce and Economic Development
4. Quality Services

Family & Community Outreach

BENEFITS INFORMATION:

OPS employees do not participate in state group insurance or the state retirement system.

OPS employees may participate in the State of Florida 457 Deferred Compensation Plan.

OPS employees may wish to inquire into the following state programs:

The “Florida Discount Drug Card” program: Florida Discount Drug Card

The “Cover Florida” Health Care Access program: Cover Florida

The “Florida KidCare” Health Insurance program: Florida KidCare

BACKGROUND SCREENING REQUIREMENT

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. 

For more information, please visit the Selective Service website.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.