COMMUNICATIONS COORDINATOR (OFFICE OF INSURANCE REGULATION) - 43000621

Requisition No: 811910 

Agency: Financial Services

Working Title: COMMUNICATIONS COORDINATOR (OFFICE OF INSURANCE REGULATION) - 43000621

Position Number: 43000621 

Salary:  $48,000.00 

Posting Closing Date: 09/25/2023 

*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****
POSITION TITLE: GOVERNMENT ANALYST I

WORKING TITLE: COMMUNICATIONS COORDINATOR

OFFICE OF INSURANCE REGULATION

DIVISION: CHIEF OF STAFF

BUREAU: COMMUNICATIONS

CITY: TALLAHASSEE

COUNTY: LEON

The Florida Office of Insurance Regulation (OIR) strives to promote a stable and competitive insurance market for consumers. With a workforce of approximately 250 staff members, OIR regulates one of the largest, most complex insurance markets in the world.

OIR offers a range of challenging and rewarding opportunities for individuals looking to grow in their career and offers a wide variety of top insurance industry-related courses and professional certifications to ensure that its staff has the industry knowledge needed to succeed. OIR employees also have access to the State of Florida’s tuition waiver program, which offers educational assistance to all full-time, salaried employees.

As a State Agency, OIR offers excellent benefits such as health insurance, dental insurance, vision insurance, retirement plans, flexible spending accounts, health savings accounts, and much more. OIR also offers annual and sick leave, a generous holiday schedule, and flexible work schedules.

Click the links below to see the many benefits and retirement options you have as a State of Florida employee.

https://www.mybenefits.myflorida.com/

https://www.myfrs.com/ContactUs.htm

SPECIAL NOTES:

A Bachelor’s Degree in Communications, Public Relations/Advertising, Journalism, Writing, or related fields is preferred.

Additional preference will be given for:

• At least one (1) year of experience working in communications or public relations.

Requirements:

• Experience in providing customer service to internal and external stakeholders.
• Experience in working independently and utilizing problem-solving techniques.
• Experience managing multiple tasks and working as part of a team.

The starting annual salary for this position is $48,000.00.

Employees of the Department of Financial Services are paid on a monthly pay cycle.

This position requires a security background check, including fingerprinting, as a condition of employment.

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of html and commonly used website content management systems and best practices. Previous experience with SiteFinity highly desirable; Knowledge of CSS and/or programming languages a strong plus; Skill in web writing and web design; Skill in the use of the Microsoft Office Suite; Skill in providing customer service to internal and external stakeholders; Ability to work independently; Ability to set schedules, meet deadlines, manage multiple tasks, and work as part of a team. People skills are essential; Ability to meet changing demands and to adapt to frequently changing priorities; Ability to manage day-to-day oversight of a website overhaul project with an external vendor; Ability to utilize problem-solving techniques, work independently, and plan, organize, and coordinate work assignments; Ability to communicate effectively; Ability to establish and maintain effective working relationships with others.

BRIEF DESCRIPTION OF DUTIES:

• The Communications Coordinator supports OIR’s external communications strategies by managing the day-to-day administration and maintenance of the OIR website floir.com. The position is responsible for developing and maintaining processes for maintaining up-to-date website content and recommending communication strategies related to the website. The position works with the Communications office and business units to regularly post website content and tracks and develops reports for website analytics.
• In collaboration with the Communications Director, the Communications Coordinator designs and implements OIR’s digital strategies.
• Serves as the point of contact for posting content to the OIR website.
• Helps develop processes for maintaining up-to-date content on the OIR website, including finalizing the OIR website redesign.
• Manages the OIR ongoing web redesign project through activity tracking, coordination with DFS Office of Information Technology, Market Regulation and Technology Unit, and communication with OIR staff.
• Supports communications plans and strategies by working directly with OIR business units and the Communications Office to draft, verify, review, route, and post information.
• Seeks ways to enhance audience experiences through the website and other forms of external communication.
• Keeps informed and up to date on website technology, best communications practices, and products available to OIR.  
• Serve as a member of the Incident Management Team and in this capacity may be required on short notice to perform duties and necessary attendant travel in support of disaster relief efforts.
• Manage special projects and other related work as delegated by the Communications Director.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.