COMMUNICATIONS COORDINATOR - 36000213

Requisition No: 841929 

Agency: Department of Lottery

Working Title: COMMUNICATIONS COORDINATOR - 36000213

 Pay Plan: Lottery Exempt Serv

Position Number: 36000213 

Salary:  $40,000.00 

Posting Closing Date: 11/29/2024 

Total Compensation Estimator Tool

COMMUNICATIONS COORDINATOR

FLORIDA DEPARTMENT OF THE LOTTERY – DIVISION OF COMMUNICATIONS

**Internal Agency Opportunity**

AGENCY BENEFITS:

If hired, as employee of the Florida Lottery, you will be provided the benefits listed below:

• Approximately 97.5% of the premium for health insurance
  • Individual (~$8/month) or Family (~$30/month)
• 100% of the premium for individual or family dental insurance
• 100% of the premium for basic life insurance
• Employer contributions to the Pension Plan or Investment Plan; contribution levels will vary based upon Pay Plans.

GENERAL POSITION DESCRIPTION:

The primary duties of this position include planning and implementing creative and comprehensive internal communications strategies that successfully communicate vital information to Lottery employees. The workload of this position is consistently heavy, and the pace is fast. This person must be detail-oriented and effectively manage multiple projects and deadlines simultaneously.

ESSENTIAL DUTIES:

• Each employee is expected to be knowledgeable of the Lottery’s Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, and will ensure retailers and players are aware of the program and provide information as necessary.
• Develop and plan internal communications strategies while also drafting correspondence.   
• Prepare copy as assigned for annual reports, monthly newsletters, and other publications.
• Design and layout monthly employee newsletter.
• Plan, design, and execute visual elements for internal monitors.
• Work closely with Human Resources, the Chief of Staff, and the Office of the Secretary to draft, review, plan, and disseminate internal correspondence to employees.
• Assist with preparing correspondence from the Governor's Office and the Office of the Secretary.
• Draft internal talking points and canned responses to support new products and promotions, education efforts, responsible gaming initiatives, and other Lottery campaigns.
• Greet high-tier Lottery winners; write and disseminate news releases to secure positive media coverage for Lottery winners.
• Travel to and staff events for the Lottery Secretary, Chief of Staff, and District Managers.
• Assist in planning and executing events and promotions.
• Answer telephones.
• Work outside of scheduled work hours when needed to support the Communications Office.
• Assists the Communications Director and Manager.
• Perform other communications-related duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to utilize effective written and verbal communication techniques.
• Knowledge of AP writing style.
• Ability to establish and maintain effective working relationships with others.
• Ability to plan, organize, and coordinate work assignments independently.
• Ability to select and provide appropriate information to others.
• Knowledge of the rules of grammar and punctuation.
• Demonstrate strong interpersonal, problem-solving, and communication skills.
• Ability to respond to customers, the media, and the public tactfully and courteously.
• Ability to communicate clearly and effectively, both verbally and written, and to project a positive attitude, enthusiasm, and willingness to learn.
• Detail-oriented, able to recognize, identify, and resolve issues at a high level.
• Ability to quickly learn new concepts and procedures.
• Ability to work independently while managing multiple tasks and deadlines and prioritize them effectively.
• Proficient in Microsoft Office, primarily Word, Excel, PowerPoint, Publisher, Outlook, and Teams.
• Proficient in Adobe Creative Suite, primarily Acrobat, Premiere Pro, Lightroom, and InDesign.
• Proficient in social media platforms, including Twitter, LinkedIn, and YouTube.
• Must be reliable, have a professional appearance, and a positive attitude.
• Ability to speak and write Spanish is a plus, though not required. 

Other job-related requirements and authorization to substitute related work experience in lieu of post-secondary educational requirements:

A high school diploma or equivalent (GED) is required.

A bachelor’s degree from an accredited college or university in a related field of study is preferred.

Professional experience in communications or a closely related field may be substituted o for the preferred college education on a year-for-year basis.

Successful passing of a criminal background check (state, local, and national) is required. 

Maintains strict confidentiality of information learned while working with the Florida Lottery, whether learned through assigned duties or through working with other units.  The types of confidential information may include, but are not limited to, payroll information, budget matters, policy decisions, tax matters, employee disciplinary issues, and other personnel data.

Statutes establishing or defining work performed.

Chapter 24, Florida Statutes

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.