COMMUNICATIONS COORDINATOR- 79011527

Requisition No: 821749 

Agency: Business and Professional Regulations

Working Title: COMMUNICATIONS COORDINATOR- 79011527

 Pay Plan: Career Service

Position Number: 79011527 

Salary:  $45,000 

Posting Closing Date: 05/21/2024 

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Office of Public Information

Communications Coordinator

Position Number 79011527

Hiring Salary: $45,000

*Open Competitive *

We are seeking a highly motivated, dynamic, forward-thinking individual to serve as a key member within the Office of Communications of the Department of Business and Professional Regulation.

Our Organization and Mission:

License efficiently. Regulate fairly. Florida counts on DBPR to ensure a lot of important matters are handled well. They range from the safety of food service to the integrity of real estate transactions, the standards of racing to the transparency of condominium governance, and of course, the qualifications of licensure that ensure work requiring a skilled professional is performed safely and sufficiently. Our stakeholders include these professionals and their customers alike.

Under the direction of Secretary Melanie S. Griffin, the agency oversees many of Florida’s professions and industries in the areas above, and many more which can be seen on our website: http://www.myfloridalicense.com/DBPR/.

The Work You Will Do:

This is a highly responsible, professional position that provides support to the Office of Communications under the direction of the Deputy Communications Director. Duties include, but may not be limited to:

• Drafting written communication for social media, newsletters, articles and related items; aiding in updating the department’s intranet and external website. Creating and editing graphics for use on social media and in internal and external newsletters, brochures, events, etc. to enhance the overall communications efforts and goals of the department.
• Assisting with the department’s external affairs process, including Secretary and Deputy Secretary travel, by coordinating between the Office of Secretary, division staff and event hosts to manage timelines and draft materials such as talking points, speeches, PowerPoint presentations, and one-pagers. Working with the Deputy Communications Director and Communications Director to brainstorm, plan and execute department-hosted internal and external events, including conferences, expos, panel discussions, etc.
• Working on special projects as assigned by the Office of the Secretary, including booklets, partnerships, videos, etc.; facilitating partnerships with large groups/organizations to maximize outreach and reinforce goals/initiatives; managing Office of the Secretary review of documents, reports and external materials drafted by the department’s divisions; Editing and Reviewing annual reports; Managing the public records process for the Office of Communications; Supporting the department’s role in the state’s response to natural disasters, including updates on the department’s efforts and developing written materials and digital content.
• Assisting with joint sting operations by the Division of Regulation with other agencies; updating the Division of Regulation’s Unlicensed Activity webpage on a regular basis; drafting press releases regarding the Division of Regulation’s efforts. Assisting with the Planning, research, development, marketing, and production, of promotional, educational, instructional, and informational material regarding agency or division programs, including Unlicensed Activity. Contribute to improvement of the Department’s media outreach to amplify agency values and messages. 
• Assisting with answering media calls, gathering information, preparing reports, and daily administrative activities as necessary. Tracking and reporting content effectiveness metrics to internal stakeholders, as well as continually monitoring, analyzing and tuning messaging to maximize impact.

The Difference You Will Make:

At DBPR, you will always have an opportunity to make a difference in the daily lives of Floridians and the communities where they live and work. As an employee, you help to “make DBPR and Florida great places to do business.” To that end we will invest in you, treat our licensees as valued customers and partners, and uphold laws that protect the public and Florida’s competitive marketplace.

How You Will Grow:

DBPR employees are expected to uphold these seven core values: Accountability, Innovation, Integrity, Ownership, Responsiveness, Respect and Teamwork. In turn, we will involve you on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

Where You Will Work:

Tallahassee, Florida’s Capital City, lined with rolling hills, oak trees, and canopied roads combines old world charm with a modern pace of life. Home to two major universities as well as state government, Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. Boasting proximity to the coast and centrally located to popular tourist destinations, Tallahassee is a highly desirable location for both those seeking their first job or those ready to enter the next exciting chapter in their career. Also, with no state income tax, Florida is a great place to work regardless of where you find yourself on the career ladder.

The Benefits of Working for the State of Florida:

 “Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees
• The State of Florida provides a $25,000 life insurance policy to eligible employees
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available
• Tuition waiver program to attend an approved State of Florida College or University
• For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com

Required Knowledge, Skills, and Abilities:

• Ability to utilize effective written and verbal communication techniques.
• Knowledge of AP writing style.
• Ability to establish and maintain effective working relationships with others.
• Ability to plan, organize, and coordinate work assignments independently.
• Ability to select and provide appropriate information to others.
• Knowledge of the rules of grammar and punctuation.
• Demonstrates strong interpersonal, problem-solving, and communication skills.
• Ability to respond to customers, the media, and the public tactfully and courteously.
• Ability to communicate clearly and effectively, both verbally and written, and to project a positive attitude, enthusiasm, and willingness to learn.
• Detail-oriented, with the ability to recognize, diagnose, and resolve issues at a high level.
• Ability to quickly learn new concepts and procedures.
• Ability to work independently while managing multiple tasks and deadlines and able to prioritize them effectively.
• Proficient in Microsoft Office, primarily Word, Excel, PowerPoint, Publisher, Outlook, and Teams.
• Proficient in Adobe Creative Suite, primarily Acrobat, Premiere Pro, Lightroom, and InDesign.
• Proficient in social media platforms, including Twitter, LinkedIn, and YouTube.
• Proficient in Canva Pro.
• Experience in the design and layout of magazines, newspapers, or flyers.
• Must be reliable, have a professional appearance, and a positive attitude.
• Ability to speak and write Spanish a plus, though not required.

Qualifications:

• A high school diploma or equivalent (GED) is required.
• A bachelor’s degree from an accredited college or university in a related field of study is preferred. Professional experience in communications, or a closely related field, may be substituted on a year-for-year basis for the preferred college education.

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business and Professional Regulation, you may be required to place your license in an inactive status.

This position requires a security background check and/or drug screening and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

Applicants are required to apply online through the People First system by the closing date.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.

The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074.  DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.