COMPUTER & INFO SYSTEMS MANAGER I - SES - 64004306

Requisition No: 864333 

Agency: Department of Health

Working Title: COMPUTER & INFO SYSTEMS MANAGER I - SES - 64004306

 Pay Plan: SES

Position Number: 64004306 

Salary:  $60,000.00 - $64,000.00 

Posting Closing Date: 11/21/2025 

Total Compensation Estimator Tool

Department of Health

Office of Information Technology

Clinic Management & Informatics

**Open Competitive Opportunity**

Full-time SES Position

Annual Salary: $60,000.00 - $64,000.00

Your Specific Responsibilities:

This position is responsible for the project management of the business/system analysis, and quality assurance activities within the office. This position will participate in planning, programming, and implementing system development projects for the Health Management System.

• This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.
• Project management activities to include planning, organizing, executing, monitoring, motivating, and controlling resources to achieve a specific goal. Responsible for time and cost estimates, directing work assignments to ensure the project stays on schedule and project deadlines are met. Participates in strategic planning and implementing departmental goals. 
• Leads and directs the team of technical staff in system planning, analysis, and design. Includes identification and analysis of statewide departmental business requirements and design of systems to meet the business needs of users and management, following the software development lifecycle, adhering to policies, procedures, and standards for business/systems analysis, eliciting/defining/documenting/managing business/system requirements, facilitating requirements workshops, developing visual models, employing diagramming techniques, mentoring/training in business/systems analysis practices.
• Participates in architecture/design activities and reviews, performs research and development and process improvement tasks.
• Implements the departmental Information Systems Development Methodology (ISDM) and ensures that project teams follow the ISDM.
• Communicates with the users on a regular basis and ensures that users are satisfied with the systems that are developed. 
• Ensures that system documentation is accurate and complete.
• Leads and directs staff in Quality Assurance/Testing. Conducts quality assurance/testing activities for the Health Management System. Includes following the software development lifecycle, adhering to policies procedures and standards for quality assurance/testing, documenting/managing test plans, documenting /managing test cases, recording/documenting/managing manual test scripts, performing manual, and ad-hoc testing, liaison with customer testers on user acceptance testing (UAT), assist with UAT test plans, test cases, test scripts, mentoring/training in quality assurance/testing best practices.
• Leads and directs staff in system implementation. Assists with the implementation of systems that are developed in-house or under contract to the Department. Works with other project managers, users, and management to ensure that the application meets user business needs.
• Leads and directs the team in customer service activities. Provides customer assistance on issues related to computer use, applications, systems, and system utilization. Ensures that customer needs are met. Ensures that project teams are aware of the importance of customer service.
• Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of monitoring processes and/or working with ticketing software; knowledge of computer data bases; knowledge of laws, legal codes, court procedures and government rules & regulations; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; understanding written sentences and paragraphs in work related documents; communicating effectively with others verbally and in writing; talking to others to effectively convey information; ability to establish and maintain effective working relationships with others; listening to what other people are saying and asking questions as appropriate; knowledge of the methods of data collection and analysis; organize data into logical format for presentation in reports, documents and other written materials; knowing how to find information and identifying essential information; finding ways to structure or classify multiple pieces of information; ability to plan, organize and prioritize work assignments; ability to maintain a high degree of accuracy and close attention to detail; developing approaches for implementing an idea; basic management principles and practices; conflict resolution to include handling complaints, arbitrating disputes and resolving grievances; motivating, developing, and directing people as they work, identifying the best people for the job; time management skills; ability to prepare and conduct training; ability to maintain strict confidentiality; knowledge of principles and processes involved in business and organizational planning, coordination and execution to include strategic planning, resource allocation, manpower modeling, leadership techniques and production methods.

Preferred Qualifications:

• Bachelor’s degree from an accredited college or university in computer science or a related field of study; AND
• Five (5) years of supervisory or program management experience; AND
• Ten (10) years of professional experience in the full software development life cycle (SDLC), with a strong focus on business and systems analysis and quality assurance. Proven ability to adhere to organizational policies, procedures, and standards while performing key roles such as: eliciting, defining, documenting, and managing business and system requirements; facilitating requirements workshops and stakeholder interviews; developing visual models and employing industry-standard diagramming techniques (e.g., UML, BPMN); writing and updating test scripts and scenarios based on functional and non-functional requirements; mentoring and training team members in business/systems analysis best practices; collaborating cross-functionally to ensure alignment between business needs and technical solutions.
• Professional experience as described above can substitute on a year-for-year basis for the required college education 
• Must have a valid driver's license, satisfactorily complete a background investigation, fingerprinting, and participation in direct deposit are requirements for employment.

Where You Will Work:

Tallahassee, FL

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions (for more information, please click www.myfrs.com)

• Flexible Spending Accounts
• Tuition waivers
• And more!

For a complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov  

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.