COMPUTER OPERATOR III - 55000900

Requisition No: 875305 

Agency: Department of Transportation

Working Title: COMPUTER OPERATOR III - 55000900

 Pay Plan: Career Service

Position Number: 55000900 

Salary:  $42,337.19 - $54,789.31 

Posting Closing Date: 05/21/2026 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

SUPPORT SERVICES COMPUTER OPERATOR III

919 / SUPPORT SERVICES OFFICE

OPEN COMPETITIVE

CAREER SERVICE

CONTACT PERSON: Lezlie Sims

CONTACT EMAIL ADDRESS: Lezlie.Sims@dot.state.fl.us

PHONE NUMBER: 850-414-4100

HIRING SALARY RANGE: $1,628.35 - $2,107.28/biweekly range

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.

Candidates must be United States (U.S.) citizens or lawfully authorized alien workers.  Visa sponsorship is not available.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Computer Operator III / Support Services / Office of Administration

Provides a variety of security and administrative support duties associated with access control for Department of Transportation (DOT) Central Office facilities and front desk operations. Specific duties include creating building access cards/ID badges, take ID badge photographs and print access cards/ID badges. Maintain files and record retention of all building access request forms, visitor access records, public records requests, and video footage ensuring that record retention requirements are met.

Maintains and operates a variety of databases and systems:  SiPass access control, SiVeillance video and surveillance monitoring, Verkada Command visitor check-in and tracking, Tririga reserved parking contracts, electronic facility directory,  analyzes and provides solutions for multiple systems. This position assists with executive management with data and access reporting.

Assist with emergency building evacuations and fire drills, monitoring the fire alarm panel and reporting alarm events to the unit supervisor.

Back-up for the main switchboard for the department as needed.  Receive and route incoming calls to the appropriate office, district, or staff.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Where You Will Work:

Office of Administration

605 Suwannee St.

Tallahassee, FL 32399

Annual Salary Range:

$42,337.19 - $54,789.31

Your Specific Responsibilities:

Perform building security activities to include: check in visitors using the automated Lobby Tracking System, Coordinate with offices to escort visitors, maintain Lobby Track visitor filing system, monitor visitor access to ensure that unauthorized visitors are prohibited from entering the facility, contact 9-1-1 in the event of a security or medical emergency in the building or on the grounds, use radio equipment to call for assistance, monitor the fire alarm panel and report alarm events to the unit supervisor or management team, immediately contact the unit supervisor and management team in the event of any building related emergency, and assist with building evacuations. Provide backup to the security desk senior clerk as needed, including but not limited to daily coverage for lunch/breaks, walking patrols of the building exterior and parking lots, and issuing parking permits.

Provides a variety of security database and administrative support duties associated with operating and maintaining the Enterprise Access Control System (EACS) for the Florida Department of Transportation (FDOT). Specific duties include: Database and application support. Work with FDOT staff statewide on the completion of security access requests and multi-district clearance approval via the automated work order system. Create security badges by entering or editing access and clearance level information in the EACS system for FDOT employees, contractors, and other personnel statewide who are authorized permanent and temporary access into FDOT facilities. Take identification photographs using digital camera and transfer photos onto badges. Terminate badge access in the system. Maintain paper and electronic files for access request forms and ensure that record retention requirements are met. Generate and run database reports statewide on EACS that will include but not limit to: Active and inactive building access badges, access control equipment for FDOT facilities, access and security levels, clearance levels, authorized/unauthorized entry to specific areas, system failure notifications, and other related access control reports. Run parking tag inventory reports for Central Office authorized parking.

Operate and monitor camera surveillance equipment for Central Office facilities during normal working hours. These duties include monitoring cameras that cover the parking lot, exterior walkways, and the building interior. Associated duties include reporting and malfunctioning cameras/video surveillance equipment to the Security Manager or Facilities Manager. Assist the manager in reviewing and downloading surveillance video upon request.

Coordinate morning and afternoon security activities with the contract security guard force that works after normal hours. These duties include the following: Monitoring guard reports and reporting unusual activities to the unit supervisor, keeping the security manuals updated and in a neat/organized manner, working with the contract guard staff during change of shift to ensure that instructions/information is properly coordinated to enhance security operations, keeping the desk area in a neat/organized manner.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Skills in:

• Skilled in use of personal computers and software to maintain database. 
• Skilled in providing good customer service.

Ability to:

• Ability to generate complex reports.
• Ability to analyze complex report instructions and develop database reports. 
• Ability to create and manage electronic files and filing systems.
• Ability to communicate effectively; both orally and in writing.
• Ability to work under pressure.
• Ability to respond effectively in emergency type situations that may occur in a large office environment.
• Ability to effectively monitor surveillance monitors and take appropriate action.
• Ability to stand/walk for extended periods of time.
• Ability to work effectively as a member of a team.

Minimum Qualifications:

A high school diploma; 2 years of clerical work in an office environment; 2 years working with database systems.  Must be able to pass a Level II background check.

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES.  If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.  

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.