CONTROLS SYSTEMS OPERATOR - 72001307

Requisition No: 842890 

Agency: Management Services

Working Title: CONTROLS SYSTEMS OPERATOR - 72001307

 Pay Plan: Career Service

Position Number: 72001307 

Salary:  $39,697.58 

Posting Closing Date: 12/26/2024 

Total Compensation Estimator Tool

Controls System Operator

Division of Real Estate Development and Management

State of Florida Department of Management Services

This position is located in Tallahassee, FL.

Position Overview and Responsibilities:

The incumbent performs shiftwork at the Building Operations Centers (BOC) in the Division of Real Estate Development and Management (REDM). Works collaboratively with the Division’s bureaus, vendors, and stakeholders to support daily operations of 12.6 million square feet of real estate in the Florida Facilities Pool. This entry-level position uses computerized building automation systems to monitor and/or control heating, ventilation, and air conditioning (HVAC) equipment and security systems in DMS-managed facilities. Executes Standard Operating Procedures (SOP). Uses call and email notification procedures to disseminate information to facility management staff and emergency personnel.  Specific job duties and responsibilities include, but are not limited to, the following:

• Monitor chiller, boiler, and Air Handling Unit status, supply temperatures, and associated alarms. Report off-normal equipment conditions to facility management staff. Monitor scheduled equipment start/stop times and take corrective action should equipment fail to start/stop as scheduled.
• Ensure equipment scheduled to support after-hours requests start/stop as required. Command equipment on/off if equipment is not scheduled. Reset BAS schedule to the Master Equipment Schedule once after-hours service is no longer needed. Monitor outside air temperature, building average space temperature, and forecast weather conditions to determine need for early/late start time.
• Respond to alarms on all BAS; take necessary action in accordance with the SOP. Report alarms to facility management staff in accordance with the SOP.
• Add a Point Memo in APOGEE Insight for equipment placed "out of service" or "operated".
• Check Veeder-Root tank monitoring graphic in Insight once per shift; report alarms to the appropriate facility manager and BOC supervisor.
• Monitor outside air temperature and average space temperature in buildings that receive steam during winter months. Take actions to ensure the central boiler is fired and allocate steam to attain set point by building occupancy and maintain set point in accordance with department energy policy.
• Execute SOPs in response to fire signals, security alarms, elevator entrapments and emergencies.
• Use call and email notification procedures to disseminate information to facility management staff and emergency personnel in accordance with the SOP.
• Professionally handle customer requests, resolve promptly, escalate unresolved issues to supervisor and use good judgment and discretion when dealing with sensitive issues.
• Document all events and incidents in the daily log in accordance with the SOP.
• Monitor the cash machine in Lot E, parking deck 3. Provide customer assistance, as required.
• Complete recurring set point, equipment schedule, and point command validation, report results to supervisor.
• Submit TRIRIGA work task for the following: failed HVAC sensors and off-normal temperature, pressure, flow, and C02 readings; valves and actuators that are failed or will not fully open/close; failed BAS devices; instances of simultaneous heating and cooling not supporting dehumidification.

Knowledge, Skills, and Abilities:

• Knowledge of the function and nomenclature of commercial or industrial HVAC equipment and direct digital controls.
• Skilled use of Microsoft Office programs and standard desktop computer to input, view and retrieve information.
• Ability to be punctual and dependable.
• Ability to learn new skills.
• Ability to provide customer service in a successful and courteous manner.
• Ability to communicate professionally and effectively, both verbally and in writing.
• Ability to utilize problem-solving and decision-making skills to reach an acceptable outcome.
• Ability to work independently and in a team environment.
• Ability to accurately prioritize tasks under pressure to meet deadlines.
• Ability to exercise initiative, good judgment, and discretion.
• Ability to comply with department policies and workplace rules.
• Ability to model behaviors of Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork.

Minimum Qualifications:

• A high school diploma or its equivalent.
• Familiarity with the terminology and operation of industrial heating, ventilation, and air conditioning equipment.
• Proficient in Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.
• Valid driver’s license.

Working Hours:

• Day Shift; 8:00 am – 4:00 pm, Monday – Friday (8-hour shifts).
• Required to work state holidays, during storms, and national emergencies.
• Scheduled shift, days, and hours are subject to change, with advanced notice, to ensure the BOC is staffed 24/7/365. 
• Flexibility to occasionally work consecutive 10 and 12-hour shifts, overnight, on weekends and on State holidays including Thanksgiving, Christmas, and New Years, as needed.

The Benefits of Working for the State of Florida:

State of Florida employees enjoy top tier benefits offerings including comprehensive health coverage to meet the needs of you and your family while maintaining low deductibles and low monthly out of pocket contributions. State employees also enjoy the option of selecting between two retirement options, including the FRS Pension Plan and the FRS Investment Plan.  As an additional benefit, state employment affords you the opportunity to take part in the tuition waiver program within the state university and community college systems. For a more complete list of benefits, please click https://www.mybenefits.myflorida.com/.

Our Organization and Mission:
Under the direction of Governor Ron DeSantis, Secretary Pedro Allende and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

Special Notes:
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience and transferrable skills that veterans and individuals with disabilities bring to the workforce.  Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses:
DMS.Ability@dms.fl.gov
DMS.Veterans@dms.fl.gov
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Successful completion of background screening will be required for this position.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.