CRIMINAL JUSTICE INFORMATION ANALYST I - 71001024

Requisition No: 853340 

Agency: Department of Law Enforcement

Working Title: CRIMINAL JUSTICE INFORMATION ANALYST I - 71001024

 Pay Plan: Career Service

Position Number: 71001024 

Salary:  $39,140.00 

Posting Closing Date: 05/20/2025 

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CRIMINAL JUSTICE INFORMATION ANALYST I

CRIMINAL JUSTICE INFORMATION SERVICES

CRIMINAL HISTORY SERVICES

**Open-Competitive Opportunity**

POSITION SUMMARY:

Under the direct supervision of the  Manager l, this position acts as a liaison with various agencies and the general public providing quality service regarding criminal history record check requests. This position is responsible for processing transactions and making appropriate decisions, as well as evaluating criminal history records for matches. This position uses various databases to process requests for criminal history information and validates information as required. This position must meet and maintain FCIC/NCIC (Florida Crime Information Center/National Crime Information Center) certification, as required, and is responsible for maintaining the security and integrity of data housed within the department databases.

DUTIES & RESPONSIBILITIES:

Specific duties include:

• Maintaining liaison with local, state, and federal criminal justice agencies, other criminal justice agencies outside the State of Florida, non-criminal justice agencies, and the general public;
• Logging into the Automatic Call Distribution (ACD) line promptly and responds to customer requests in a professional and courteous manner. Remains logged in and processing transactions, unless on a pre-defined break or otherwise directed by a supervisor;
• Ensuring misrouted calls are handled correctly and distributed to the appropriate section;
• Monitoring multiple e-mail boxes for incoming customer inquiries;
• Evaluating fingerprint cards received for legibility and processes them accordingly;
• Processing certified requests for criminal history information, which includes the application of the member’s signature;
• Reviewing criminal history information to ensure it is complete and accurate;
• Reviewing and processing requests for criminal history information for general public, statutorily mandated entities, and those authorized by state and federal law;
• Maintaining various logs and records of the requests received and processed; and
• Evaluating criminal history record check requests for matches with existing criminal history records maintained in the Computerized Criminal History (CCH) files, as assigned, and FCIC/NCIC hot files, as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of general office procedures and practices;
• Ability to record, collect, evaluate, and analyze data;
• Ability to organize files, records, and/or other materials;
• Ability to sort data alphabetically, numerically, and categorically;
• Ability to operate personal computers and other office equipment;
• Ability to read and interpret law enforcement data;
• Ability to follow instructions;
• Ability to review data for accuracy and completeness;
• Ability to read and interpret state statutes; and
• Ability to plan, organize, and coordinate work assignments.

BASE SALARY:

• $39,140.00

HOW YOU WILL GROW:

FDLE recognizes the importance of growth and success while fostering a family-oriented work environment. We encourage our members to seek opportunities for professional growth through training, team building, and mentoring. Our four Fundamental Values of Service, Integrity, Respect and Quality will guide you as you embark on a lifelong career at FDLE.

OUR SALARY & BENEFITS:

Starting salary will be the minimum of the class pay range, unless otherwise dictated by FDLE’s pay policy. FDLE is a State of Florida Employer and offers a comprehensive benefits package, including:

• State of Florida Tuition Waiver Program;
• Paid holidays, vacation and sick leave;
• HMO and PPO health insurance options with premiums starting as low as $50 per month;
• $25,000 in automatic life insurance coverage;
• Multiple supplemental insurance options including: dental, vision, disability and more;
• Paid maternity leave and parental leave following the birth or adoption of a child;
• Pension and investment retirement plan options; and
• Tax deferred medical and child care reimbursement accounts.

ABOUT OUR AGENCY:

The Florida Department of Law Enforcement (FDLE) employs more than 2,000 members statewide – either at headquarters in Tallahassee or in one of seven regional operations centers (ROCs). Our mission is to promote public safety and strengthen domestic security. Click here for additional information about FDLE.

HIRING PROCESS:

You will be evaluated for this job based on your previous knowledge and experience. Additional reviews may be performed to screen for preferred qualifications, experience and education. Your qualifications will be based on knowledge, skills, and abilities and other elements relevant to this position supported by the information in your application. Qualifying questions will only be credited if verifiable by the information provided on your application including specifically required software/computer skills. You may be contacted to participate in a selection process which may consist of written exercises, work samples, skills tests, interviews, drug screen and fingerprinting.  You may be notified by email to participate in a selection process. Failure to reply within a designated timeframe may exclude you from further consideration. Future vacancies may be filled from this position advertisement.

BACKGROUND:

FDLE requires an extensive background process of all recommended applicants. The elements of a background include: financial credit check, criminal history of applicant and applicant’s immediate family or roommates, personal references, employment and education verifications (which includes official transcript(s)), drug screen and fingerprinting.  This information will be utilized to make the final hiring decision.

NOTES:

Preference will be given to current FDLE members who have satisfactorily completed at least six months of the probationary period for their current position.

REMINDERS:

1. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.
2. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be cancelled, suspended, or deemed ineligible depending upon the date of your retirement. 

The State of Florida hires only U.S. citizens and lawfully authorized alien workers.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.