DATA ANALYST - 60025783

Job Title: Data Analyst  

Position Number: 60025783  

Department of Children and Families-Office of Quality and Innovation  

 Location:  DCF Headquarters Office-2415 N. Monroe St., Tallahassee FL, 32303  

Open Competitive  

Anticipated Salary: $70,000 - $75,000/yr.  Salary based on qualifications and experience. Current employees will be compensated in accordance with the DCF salary policy.  

**This is not a remote position. The selected candidate must work from DCF Headquarters in Tallahassee, FL. **  

**This position requires occasional (10% - 20%) statewide travel. **  

What you will do: 

The Department of Children and Families' Quality Office is seeking a mission-driven Data Analyst to support Florida's children and families through data-informed decision-making. This role is pivotal in evaluating and improving service delivery by transforming raw data into actionable insights for a wide variety of stakeholders. We value professionals who are collaborative, impact-focused, and committed to continuous learning and innovation. This is an in-office position and does not qualify for remote work. The position is located in Tallahassee, Florida. 

Key Responsibilities 

Data Analysis & Insights 

• Collect, extract, and analyze data from departmental and related databases to support operational and strategic initiatives. 

• Use a variety of statistical methods to identify trends, root causes, and effective practices. 

• Produce, maintain, and distribute dynamic reports and visualizations using tools such as Power BI, Qlik, Tableau, and Qualtrics. 

• Communicate findings clearly and effectively to leaders, program teams, and quality assurance units to drive informed decision-making. 

• Propose data-driven solutions to performance challenges and contribute to continuous improvement strategies. 

Strategic Communication & Collaboration 

• Translate complex analyses into clear, actionable recommendations for stakeholders at all levels. 

• Collaborate with cross-functional teams—including leadership, program staff, QA, and training—to validate data and co-design interventions. 

• Support survey design, development of performance metrics, and evaluation frameworks that generate meaningful, actionable insights. 

• Model professional integrity, respect, and cultural competence in all interactions. 

Capacity Building & Innovation 

• Stay current on tools, trends, and best practices in analytics and public service delivery. 

• Independently pursue opportunities to learn new software, methods, and technologies. 

• Contribute to the department's analytic capabilities by mentoring peers and recommending enhancements to reporting systems and processes. 

Required Qualifications 

• 2+ years of experience in human services.  

• 3–5 years of experience in research, evaluation, or analytics. 

• Ability to work at DCF Headquarters Office in Tallahassee, FL and travel occasionally to complete work assignments is required.  

Preferred Qualification: 

• Master's degree in data science, public health, social sciences, statistics, or a related field. 

• A PHD or ABD can substitute on a year-for-year basis for required experience. 

Preferred Skills & Competencies 

• Proficiency in building and managing dashboards in Power BI, Qlik, Qualtrics, or Tableau. 

• Experience coding in Python, R:, Java, or API Reads. 

• Experience analyzing substance use and mental health data. 

• Strong understanding of statistical methods including central tendency, trend analysis, and comparative evaluation. 

• Ability to synthesize complex data into clear, cohesive narratives for diverse audiences. 

• Experience with survey design and program evaluation within a human services or government context. 

• Proven track record of identifying process gaps and recommending strategic, data-driven solutions. 

• Self-starter with the ability to prioritize tasks independently while meeting deadlines and quality expectations. 

• Exceptional communication and interpersonal skills, with a demonstrated ability to build trust and resolve conflict constructively. 

Candidate Profile (application) must be completed in its entirety.  

• Include supervisor names and phone numbers for all periods of employment.  

• Account for and explain any gaps in employment so that the hiring process is not delayed.  

• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.    

• It is unacceptable to use the statement “See Resume” in place of entering work history.  

• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.     

Benefits of Working for the State of Florida:  

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.  

For a more complete list of benefits, visit www.mybenefits.myflorida.com.  

Growth Opportunities:  

With 12,000 employees across the state DCF promotes opportunities and training for all.  Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.   

Where you will work:  

Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico.  In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater.  And if the beach isn’t your scene, there are 175 state parks to explore!  Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love.  The Sunshine State is a great place to live and work – Come join our team!  

About Department of Children and Families:  

Mission:  The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.  

Vision:  We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.  

Values:  A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.    

To learn more please visit https://www.myflfamilies.com/.  

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.   

• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.