DATA ANALYST - 60026755

Requisition No: 855278 

Agency: Children and Families

Working Title: DATA ANALYST - 60026755

 Pay Plan: Career Service

Position Number: 60026755 

Salary:  65,000 - $70,000 

Posting Closing Date: 07/03/2025 

Total Compensation Estimator Tool

Data Analyst

Department of Children and Families

Tallahassee, Florida

Open Competitive

Current employees will be compensated in accordance with the DCF salary policy.

What you will do:

The Department of Children and Families' Quality Office is seeking a mission-driven Data Analyst to support Florida's children and families through data-informed decision-making. This role is pivotal in evaluating and improving service delivery by transforming raw data into actionable insights for a wide variety of stakeholders. We value professionals who are collaborative, impact-focused, and committed to continuous learning and innovation. This is an in-office position and does not qualify for remote work. The position is located in Tallahassee, Florida.

Expected Salary:  $65,000 - $70,000

Key Responsibilities

Data Analysis & Insights

• Collect, extract, and analyze data from departmental and related databases to support operational and strategic initiatives.
• Use a variety of statistical methods to identify trends, root causes, and effective practices.
• Produce, maintain, and distribute dynamic reports and visualizations using tools such as Power BI, Qlik, Tableau, and Qualtrics.
• Communicate findings clearly and effectively to leaders, program teams, and quality assurance units to drive informed decision-making.
• Propose data-driven solutions to performance challenges and contribute to continuous improvement strategies.

Strategic Communication & Collaboration

• Translate complex analyses into clear, actionable recommendations for stakeholders at all levels.
• Collaborate with cross-functional teams—including leadership, program staff, QA, and training—to validate data and co-design interventions.
• Support survey design, development of performance metrics, and evaluation frameworks that generate meaningful, actionable insights.
• Model professional integrity, respect, and cultural competence in all interactions.

Capacity Building & Innovation

• Stay current on tools, trends, and best practices in analytics and public service delivery.
• Independently pursue opportunities to learn new software, methods, and technologies.
• Contribute to the department's analytic capabilities by mentoring peers and recommending enhancements to reporting systems and processes.

Required Qualifications

• 2+ years of experience in human services 
• 3–5 years of experience in research, evaluation, or analytics.

Preferred Qualification:

• Master's degree in data science, public health, social sciences, statistics, or a related field.
• A PHD or ABD can substitute on a year-for-year basis for required experience

Preferred Skills & Competencies

• Proficiency in building and managing dashboards in Power BI, Qlik, Qualtrics, or Tableau.
• Strong understanding of statistical methods including central tendency, trend analysis, and comparative evaluation.
• Ability to synthesize complex data into clear, cohesive narratives for diverse audiences.
• Experience with survey design and program evaluation within a human services or government context.
• Proven track record of identifying process gaps and recommending strategic, data-driven solutions.
• Self-starter with the ability to prioritize tasks independently while meeting deadlines and quality expectations.
• Exceptional communication and interpersonal skills, with a demonstrated ability to build trust and resolve conflict constructively.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.   

Additional Information/Requirements

• This position has also been designated as an essential position.  Incumbents are expected to work during emergency situations or natural disasters or high priority requests from leadership, and may be required to work before, during and beyond normal work hours/days.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• No state income tax for residents of Florida;
• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);
• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all.  Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

About Department of Children and Families:

Mission:  The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

 Vision:  We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values:  A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. 

To learn more please visit https://www.myflfamilies.com/.

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

We hire only U.S. citizens and lawfully authorized alien workers.

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

SELECTIVE SERVICE:  Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Required Qualifications

• Master's degree in data science, public health, social sciences, statistics, or a related field.
• 2+ years of experience in human services OR 3–5 years of experience in research, evaluation, or analytics.
• A PhD or ABD can substitute on a year-for-year basis for required experience.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.