DEMAND ANALYST - 55014285

Requisition No: 861269 

Agency: Department of Transportation

Working Title: DEMAND ANALYST - 55014285

 Pay Plan: Career Service

Position Number: 55014285 

Salary:  $63,588.33 - $70,884.45 

Posting Closing Date: 10/10/2025 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

942 / Office of Information Technology / Strategic Services

OPEN COMPETITIVE

CAREER SERVICE

CONTACT PERSON: Chelsea York

CONTACT PHONE NUMBER: (850) 414-4208

CONTACT EMAIL ADDRESS: Chelsea.York@dot.state.fl.us

HIRING SALARY $2,596.50/biweekly / $67,509.00/annual

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Demand Analyst / Office of Information Technology / Strategic Services

The Demand Analyst position within the Office of Transportation Technology involves leading the intake and analysis of business and technology demands from ideation through project approval. The role requires translating strategic and operational needs into actionable requirements, conducting thorough user needs assessments, and documenting results in accordance with departmental methodologies and standards. The Demand Analyst will partner with stakeholders to assess feasibility, conduct impact analyses, and prioritize demands based on business value, strategic alignment, and resource constraints. Additionally, the role includes preparing comprehensive documentation to support funding decisions, developing specifications, and ensuring a shared understanding among technical and customer-facing staff.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Where You Will Work:

Florida Department of Transportation

605 Suwannee Street

Tallahassee, Florida 32399

Your Specific Responsibilities:

Lead the intake and analysis of business and technology demands from ideation through project approval. Translate strategic and operational needs into actionable requirements. Perform thorough determination of user needs at the system or process level. Document results in accordance with the Department's Project Delivery Methodology (PDM) and other Department policies, procedures and standards.

Partner with stakeholders to assess the feasibility of proposed initiatives, conduct impact analyses, and prioritize demands based on business value, strategic alignment, and resource constraints. Collaborate closely with various departments and teams to gather comprehensive requirements and insights. Facilitate meetings to ensure all stakeholder perspectives are considered. Utilize advanced analytical tools and methodologies to evaluate the potential impact of initiatives on the organization. Develop detailed project plans and timelines that ensure alignment with strategic goals and resource availability. Document solutions thoroughly, utilizing the most suitable tools and technologies to develop clear and actionable plans. Provide ongoing support and guidance to stakeholders throughout the project lifecycle, ensuring successful implementation and continuous improvement.

Prepare comprehensive documentation to support funding decisions, including business cases, cost-benefit analyses, risk assessments, and presentation materials. Develop specifications that clearly communicate process, system, and testing requirements. Interface with technical staff and customer-facing staff to ensure a shared understanding among all parties.

Participate in the development and review of policies, procedures, and standards within the Office of Information Technology. Engage in technical writing and project administration tasks, ensuring the creation of comprehensive project documentation. Conduct user interface reviews of developed solutions to ensure they meet Department standards.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of the principles, practices and techniques of business and systems analysis, system development and maintenance life cycles; ability to plan, organize, coordinate and prioritize work assignments; ability to facilitate groups of stakeholders to develop business and systems requirements and other analysis deliverables; ability to accurately estimate time requirements for computer programming tasks for a project; ability to relate to customers’ needs and perform duties in a service oriented manner; ability to work effectively with users to identify and document requirements for the maintenance or development of computer systems; ability to prepare and execute test plans, test cases, and test scripts; ability to interpret and communicate technical information related to computer programming and data processing, both verbally and in writing; ability to develop and manage information systems documentation in accordance with the department’s standards; ability to analyze processes and workflows to design efficient information solutions; ability to utilize highly technical workflow diagramming software tools and techniques; ability to develop and manage SharePoint sites.

Minimum Qualifications:

Five (5) years of experience in business, systems, and/or data analysis. Post-secondary education can substitute on a year for year basis for the required experience.

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES.  If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.