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Date: Jan 3, 2020

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 112122 

Agency: Management Services


Position Number: 72003958 

Salary:  Submit salary expectations 

Posting Closing Date: 01/29/2020 


For a complete position profile, please visit the following link: Position Profile 

Position Summary:
Deputy State Chief Information Officer, Division of State Technology
The Division of State Technology (DST) is seeking a dynamic IT leader, who brings innovation and leadership to the daily operations of the Division of State Technology, specifically within the Bureau of Strategy Management, Bureau of State Information Security, Data Management, Bureau of Public Safety, State Data Center, and Telecommunications.  This position is responsible for supporting the State Chief Information Office in strategizing and influencing IT policy, development, infrastructure and operations for the entire state of Florida.
Pay Range:
Please submit salary expectations.
Organization Background:
The Florida Department of Management Services (DMS) is a customer-oriented agency responsible for managing the various business and workforce-related functions of state government. Under the direction of Governor Ron DeSantis and DMS’ Executive Leadership Team, the agency oversees the real estate, procurement, human resources, group insurance, retirement, technology, private prisons, fleet, and federal property assistance programs utilized throughout Florida’s state government. DMS is relied upon to establish, maintain, and improve the business processes used by state employees to create a better, not bigger, government. DMS facilitates the delivery of these programs and services and provides tools and training to bolster the efficiency and effectiveness of the state’s workforce. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.” Under the leadership of DMS Secretary Jonathan Satter, DMS’ employees embody four pillars on a daily basis: lead by example, serve with excellence, create efficiencies, and challenge the status quo.  Learn more about the business and workforce arm of Florida government here:
With its canopied roads shaded by moss-draped oaks, temperate climate, and award-winning state park system, Tallahassee is truly a gem within Florida — a state that has created more than 1.3 million private sector jobs since 2010 and offers its workers an excellent quality of life with no state income tax. Tallahassee is home to two major universities, a community college, the epicenter of state government, hundreds of industry association headquarters, and multiple private-sector interests. It is in close proximity to the crystal-clear waters of Gulf Coast beaches and natural springs, the old-Florida charm of St. George Island, the Nature Coast, and the hospitality of several quaint South Georgia towns. Explore upcoming events and activities in Tallahassee:
Position Responsibilities:
Specific responsibilities of the Deputy State Chief Information Officer include, but are not limited to, the following:

  • Assist the State Chief Information Officer (SCIO) in developing a vision, strategy, and a roadmap, and leading the IT team and its business partners in effective execution, with a focus on a daily operation.
  • Ensure, on an ongoing basis, that current and planned technical architecture, investments and solutions are aligned with State business objectives.
  • In coordination with the SCIO, prepare and monitor IT operational budgets that meet prevailing objectives and constraints. 
  • Support the SCIO in developing and executing an analytics program that will allow State leaders to make data-based decisions.
  • Build strong relationships with state groups and their leaders across the enterprise, and develop a detailed understanding of their issues, challenges and opportunities.
  • Implement the most appropriate and effective IT organizational design to support and engage with state, county, and local governments, and the private sector.
  • Ensure transparency and collaboration between the IT organization and its stakeholders.
  • Assist in the creation and operation of a joint Agency/IT governance process to prioritize and approve IT investments.
  • Maintain an ongoing communication process to regularly share updates on IT performance and value to the enterprise.


  • Assist the SCIO in making key contributions to the formulation of the State of Florida’s business and digital strategies.
  • Proactively advise the SCIO on the emerging technologies and digital trends that are most relevant to the state’s goals and evolving needs.
  • Recommend capital investment parameters, priorities and risks for enterprise-wide IT initiatives to maximize the return on investment.

Team Development

  • Hire, develop, evaluate, reward, and retain a highly qualified team of IT professionals.
  • Foster a culture of innovation, transparency and accountability in IT.
  • Promote a “customer service” mentality at all levels of the IT organization.
  • Ensure that the organization has strong systems analysis and project management skills, and the ability to execute business-critical projects.
  • Develop and maintain a plan that provides for succession and continuity in the most critical IT management positions. 

IT Operations

  • In coordination with the SCIO, lead the design, planning, implementation, and maintenance of the computing infrastructure that supports the State’s operations and business applications.
  • Establish metrics for managing IT effectiveness and for measuring the impact of IT on the State
  • Establish appropriate service levels and the processes to ensure that KPIs are met.
  • Maintain oversight of all IT projects, ensuring that commitments are properly planned, staffed, monitored and reported.
  • Support the SCIO and the State Information Security Officer in establishing a comprehensive enterprise information security program to ensure the integrity, confidentiality and availability of relevant data.
  • Assist the SCIO in the design and implementation of an enterprise-wide disaster recovery and business continuity plan.
  • Support the SCIO in establishing and enforcing IT policies, processes, portfolio management, development standards and methodologies.
  • Monitor the industry for developments in IT operations; evaluate and implement relevant new tools and service management frameworks.
  • Review, recommend, and oversee all vendors and managed service agreements for computing, telecommunications, IT services, and equipment.
  • Establish and operate a project portfolio management and budget management process that deploys, tracks, ad adjusts program and project resources.

Candidate Profile Experience: 
The Deputy SCIO’s career experience, technical skills and leadership attributes necessary for a candidate to succeed in the CIO role, in four major categories:  Leadership and Communications, Transformation, IT Operations, Professional Experience and Education are:

Required Professional Experience and Education:

  • Five years of leadership experience in the public or private sector
  • An advanced degree in a related field, such as computer science, engineering and/or business (MBA) is preferred.  
  • IT strategic planning experience
  • Developing IT policy and standards (both fiscal and substantive)
  • Implementing IT policy and standards (both fiscal and substantive)
  • Must be a proven, effective administrator.
  • Experience leading in agile development organization.
  • Experience managing outsourcing partnerships.
  • Experience in a federated structure with matrixed leadership responsibilities.

Leadership and Communications

  • Able to create a clear strategic vision for information technology that supports enterprise objectives and ability to execute on that vision.
  • Able to work collaboratively with diverse leaders, communicate an IT vision and strategy across all levels of the organization, and build consensus around key initiatives and projects.
  • Possesses exceptional interpersonal and communication skills, both oral and written
  • Able to articulate ideas to both technical and non-technical audiences.
  • Demonstrated ability to recruit, hire and motivate a high performing IT team that values transparency and accountability.
  • Possesses exceptional business acumen, analytical and problem-solving abilities.
  • Excellent negotiating skills with internal customers and external service providers.
  • Comfortable with ambiguity; able to handle the unexpected with flexibility.  
  • A team player who favors collaborative approaches when working with internal and external partners.
  • Proven ability to build trust with others through a commitment to the highest ethical and professional standards.
  • A high energy executive; tenacious and passionate about reaching the goal.


  • Demonstrated experience with digital transformation and business growth through innovation and the implementation of technology.
  • Possesses solid knowledge in emerging technologies, and the ability to apply these in the service of the division’s key business goals.
  • Experience with major change initiatives; demonstrated skills in change management.
  • Experience building an enterprise level data analytics capability.  
  • An entrepreneurial mindset; able and interested to pursue new business opportunities.
  • Customer-service oriented.
  • Proven ability to build strong technology vendor partnerships, and able to manage multiple vendor relationships to ensure the best performance and financial return.
  • Demonstrated experience with IaaS, PaaS, SaaS, cloud-based, and outsourced solutions through third party providers.

IT Operations

  • Knowledge of a range of technology solutions; able to select and integrate the most appropriate technologies to support the business.
  • Demonstrated ability to design and implement comprehensive approaches to cybersecurity and risk management.
  • Experience designing and managing an effective IT governance framework across the spectrum of IT service delivery.
  • Outstanding organizational skills, and the ability to manage multiple priorities in a fast paced, high pressure environment.
  • A strong background in operational and capital finances, and IT budget development.
  • Understands IT infrastructure Library and other service management frameworks, and how to scale and implement them.

A Bachelor’s Degree in Information Technology or similar field is required.
Reporting Relationships:
The Deputy State Chief Information Officer reports to the State Chief Information Officer who reports to the Secretary of Management Services.
Recruiting Contact:
Karen Beard
Florida Department of Management Services 
Telephone: 850-487-1502
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses.
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. 
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at 850-488-2707. DMS requests that applicants notify HR in advance to allow sufficient time to provide the accommodation.
Successful completion of a background screening will be required for this position.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Tallahassee