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Date: Jul 12, 2017

Location: TALLAHASSEE, FL, US, 32308

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 15218 

Agency: Agency for Health Care Administration


Position Number: 68059322 

Salary:  $1,402.60 BI WEEKLY 

Posting Closing Date: 07/25/2017 

This is a technical position at the Agency for Health Care Administration in the Division of Information Technology, Bureau of Customer Service and Support.

The Agency is headquartered in Tallahassee and has 10 Field Offices throughout the State. This position provides direct customer assistance and technical support to the Agency employees at the Tallahassee headquarters office location.  Headquarters Distributed Computer Systems Analysts are supervised by a Computer & Information Systems Manager who is located in Tallahassee.

The incumbent in this position is responsible for coordinating the use of computer resources with the Agency’s network environment and coordinating computer equipment maintenance and repair. The Distributed Computer Systems Analyst assists Agency employees in resolving equipment and software problems and assists local management in evaluating products to help them carry out their business functions.

The incumbent in this position needs excellent communications skills as they will operate in a multi-manager/department environment. Travel to provide support in other areas of the state may occur if needed. Lifting and moving of equipment is also a central element of this position.



  • Ability to perform the installation, configuration, administration, and maintenance of hardware and software for the headquarters office personal computers and LAN components.
  • Skill to effectively diagnose and resolve hardware and software problems.
  • Knowledge of Microsoft Office 2010/2013/2016 Applications.
  • Knowledge of Microsoft Windows Operating Systems.
  • Knowledge of basic terminology and procedures in the areas of computer hardware and software applications.
  • Ability to work in a training capacity with individuals.
  • Ability to communicate effectively; establish and maintain effective working relationships with others.
  • Ability to lift and move equipment up to 50 lbs.



  • Must have at least 2 years of experience installing, configuring and troubleshooting computer hardware and software.
  • Must have familiarity with Microsoft Active Directory.
  • Must have experience deploying computers in a business environment.





The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee