DISTRIBUTED COMPUTER SYSTEMS ANALYST - 31000227

Date:  Aug 5, 2025


The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 858007 

Agency: Executive Office of the Governor

Working Title: DISTRIBUTED COMPUTER SYSTEMS ANALYST - 31000227

 Pay Plan: CS Exempt (EOG)

Position Number: 31000227 

Salary:  $46K 

Posting Closing Date: 08/18/2025 

Total Compensation Estimator Tool

The Distributed Computer Systems Analyst reports to the Information Systems Director within the Executive Office of the Governor's Office of Information Systems.

Core Technical Skills:

  • Install, configure, and maintain desktop computers, laptops, printers, and other peripherals.
  • Perform hardware upgrades and replacements.
  • Manage user accounts and permissions.
  • Manage software licensing and compliance.
  • Maintain accurate inventory of hardware and software.
  • Configure and support network printers.

Troubleshooting and Problem Resolution:

  • Diagnose and resolve complex hardware, software, and network issues.
  • Troubleshoot issues related to operating systems (Windows), applications (Microsoft Office Suite, specialized software), and peripherals.
  • Troubleshoot issues with mobile devices (iOS, Android) and their integration with enterprise systems.
  • Troubleshoot hardware failures and perform repairs.
  • Troubleshoot software installation and configuration issues.

Support and Customer Service:

  • Provide on-site and remote technical support to end-users.
  • Respond to support requests via phone, email, and ticketing system.
  • Receive and manage escalated tickets, ensuring timely resolution.
  • Maintain a professional and courteous demeanor when interacting with end-users.
  • Provide excellent customer service and ensure user satisfaction.
  • Accurately document all support activities in the ticketing system.

Knowledge Management and Improvement:

  • Identify and document recurring issues and contribute to the development of permanent solutions.
  • Create and maintain knowledge base articles and documentation for common issues and resolutions.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location: 

TALLAHASSEE, FL, US, 32399


Nearest Major Market: Tallahassee