DISTRIBUTED COMPUTER SYSTEMS ANALYST - 80080088

Requisition No: 857020 

Agency: Juvenile Justice

Working Title: DISTRIBUTED COMPUTER SYSTEMS ANALYST - 80080088

 Pay Plan: Career Service

Position Number: 80080088 

Salary:  UP TO $1,763.38 BI WEEKLY 

Posting Closing Date: 08/04/2025 

Total Compensation Estimator Tool

The Department of Juvenile Justice salutes our heroes.

We are honored to have the opportunity to support our nation’s veterans and their families.

 We value the service given to our country and support the hiring of service members and military spouses.

Working Title:  Distributed Computer Systems Analyst

Position Number:  80080088

LOCATION, CONTACT AND SALARY INFORMATION:

Position Location:  Tallahassee, FL

Starting Salary: This position may pay up to $1,763.38 bi-weekly, based on education, specific skillset and work experience needed.

Contact Person: Lee Payne (850) 528-4749

APPLICATION INFORMATION & HIRING REQUIREMENTS:

Application Information:

• Your Candidate Profile (application) must be complete in its entirety.
• Work History (in easy to review chronological order) Consists of:
• Any position held by a State of Florida Agency
• Any position held by a Florida University
• All periods of employment from high school graduation
• All periods of current or prior unemployment
• Gaps 6 months or more must be accounted for*
• Any Education
• Any Volunteer Experience
• Your resume and application must match
• *Gaps 6 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  

DESCRIPTION:

This position provides technical support for all computer hardware, software, Voice over Internet Protocol (VoIP) phone systems, and network equipment at multiple sites in the Northwest Region.  This position is also responsible for performing and maintaining an accurate inventory of IT resources, keeping Microsoft Active Directory consistent and up to date, and monitoring the network to ensure proper function and availability to all system users. Incumbents may also assist other support staff to plan, coordinate, and implement network security measures. This is not a computer programmer or network manager position.

KNOWLEDGE, SKILLS AND ABILITIES:

Troubleshoot and repair desktop, laptop, tablet, server, and other IT hardware.

Install, implement, and maintain computer systems for use by end users including the hardware, software, and communications components.

Support and monitor network printer administration.

Resolve problem support calls or forward work orders to appropriate staff for resolution.

Applies general knowledge of business practices to a variety of practical situations.

Help develop and implement plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and ensure data is backed up per policy guidelines.

Confers with personnel to discuss issues such as computer data access needs, security violations, and mission or programming changes that may affect IT resources.

Test and evaluate hardware and software to determine efficiency, reliability, and compatibility with existing systems.

Read technical manuals and brochures to determine equipment which meets established requirements.

Monitors system performance and equipment capacity requirements and identifies areas of operation which need upgraded equipment or software.

Assist other information technology staff when needed.

Train users in proper use of equipment.

Perform other related work as required.

 Preferred Minimum Requirements:

Knowledge and experience supporting Windows Server 2019 and desktop computers running Windows 10 and/or Windows 11.

Knowledge and experience with Microsoft Office and Outlook Web Access.

Knowledge of Microsoft System Center Configuration Manager.

Knowledge and experience working with Backup and Anti-virus software.

Knowledge of distributed processing operations, procedures, and equipment.

Knowledge of VoIP telephone systems.

Knowledge of computers and software.

Knowledge of the principles, practices, and techniques of computer systems analysis.

Ability to work independently and as a team member.

Ability to understand and apply laws, rules, regulations, policies, and procedures.

Ability to communicate effectively.

Ability to establish and maintain effective working relationships with others.

Ability to plan, organize and coordinate work assignments.     

Ability to remotely troubleshoot and resolve technical incidents.

Strong organization skills are necessary.

SPECIAL NOTES:   

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.

 DJJ participates in E-Verify (Employment Eligibility).

 When identified on a position description, a valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses), and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.