DISTRIBUTED COMPUTER SYSTEMS CONSULTANT (WORKING TITLE: DESKTOP CONSULTANT) - 43004081

Requisition No: 856205 

Agency: Financial Services

Working Title: DISTRIBUTED COMPUTER SYSTEMS CONSULTANT (WORKING TITLE: DESKTOP CONSULTANT) - 43004081

 Pay Plan: Career Service

Position Number: 43004081 

Salary:  $55,000.00 - $65,000.00 

Posting Closing Date: 07/24/2025 

Total Compensation Estimator Tool

*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****

CLASS TITLE: DISTRIBUTED COMPUTER SYSTEMS CONSULTANT

WORKING TITLE: DESKTOP CONSULTANT

DIVISION: INFORMATION SYSTEMS

BUREAU: DISTRIBUTED INFRASTRUCTURE/DESKTOP SERVICES

CITY: TALLAHASSEE

COUNTY: LEON

SPECIAL NOTES:

Four (4) years of experience in Computer Science, Information Systems, or another related field is preferred. A postsecondary degree in those fields may be used as an alternative for the years of experience on a year-for-year basis.

Requirements: 

• Three (3) years of experience working with Microsoft Operating Systems and Application Software.
• Three (3) years of experience in maintaining, troubleshooting, and repairing desktop PCs and peripherals.
• Three (3) years of experience with PC software troubleshooting.
• Experience with service request ticket tracking systems.
• Ability to lift and carry up to 35 pounds in weight.
• Experience in PC imaging.

• Experience in computer systems analysis, computer programming, or in planning or designing distributed computer systems.

• Experience with remote communication hardware and software.
• Fluent in the English language.

Additional Preferences:

• Experience imaging computers using Microsoft Endpoint Configuration Manager.
• Professional experience with hardware repair.
• Experience with System Center Configuration Manager (SCCM).

This position requires a security background check, including fingerprint as a condition of employment.

The salary range for this position is $55,000.00 to $65,000.00 annually

Employees of the Department of Financial Services are paid on a monthly pay cycle.

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

Ability to communicate effectively; verbal and written.

Ability to read and comprehend written material on a wide variety of technical subjects.

Ability to organize, plan, prioritize, and coordinate multiple work assignments.

Ability to establish and maintain effective working relationships with others.

Ability to identify and escalate situations requiring urgent attention, when appropriate.

Ability to maintain a professional demeanor during stressful situations.

Ability to actively look for ways to assist team members.

Ability to be an active listener; ability to listen and ask questions as appropriate.

Ability to maintain, troubleshoot and repair desktop PCs and peripherals.

Ability to demonstrate and maintain a strong customer service focus.

Ability to lift and carry 35 lb.

Ability to identify and define user task needs.

Ability to work independently with limited supervision.

Ability to write, code, test and debug computer programs.

Knowledge and experience with service request ticket tracking systems.

Knowledge and understanding of remote communication hardware and software.

Knowledge, understanding, and experience with Microsoft Products (Office, Outlook, Internet Explorer, Active Directory, Windows 7/2000/XP/Vista etc).

Knowledge of advanced problem-solving techniques.

Knowledge of key departmental stakeholders.

Knowledge of distributed processing operation, software, procedures, and equipment.

Knowledge of the principles, practices and techniques of computer programming and/or computer systems analysis.

Experience in maintaining, troubleshooting, and repairing desktop PCs, peripherals, and communication components.

Experience in PC image delivery.

BRIEF DESCRIPTION OF DUTIES:

This is highly technical and/or specialized administrative data processing work: planning, designing, testing and enhancing of a statewide or multi-agency distributed computer systems network for use by end-users including the hardware, software and communication components of distributed systems.

*Acts as a project consultant to plan, design and configure a distributed computer systems environment with appropriate hardware, operating systems software, applications software, and communications components to solve problems for a wide area network.

*Provides advanced technical assistance as required to resolve complex hardware and/or software problems with new and existing computer systems.  Includes analyzes and interpretation of data from log files to assist in troubleshooting.  Establishes methods and procedures for use of distributed computer systems including hardware, software, communication, and user training.

*Plan, code, edit, test, and deploy task sequences via System Center Configuration Manager (SCCM) for operating system images and software packages used for departmental computer systems.  Assess the effectiveness of software packages and consults with management and users to determine user needs and define system requirements.

* Monitor the production deployment process and SCCM Server Distribution Points for content status and work with the SCCM Administrator to resolve technical issues.   Plan, design, test, deploy, and monitor Critical & Security classification updates for computer systems to maintain a stable computing environment and minimize risk to the departments distributed computer systems.

*Performs research and evaluation of hardware and software products related to platform technologies.

*Monitor production deployment process.

Perform other related duties and activities as required in accordance with agency policies and procedures.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.