DJJ OPERATIONS ANALYST - 80002997

Requisition No: 850250 

Agency: Juvenile Justice

Working Title: DJJ OPERATIONS ANALYST - 80002997

 Pay Plan: Career Service

Position Number: 80002997 

Salary:  $1,964.32 biweekly ($51,072.32 Annually) 

Posting Closing Date: 05/05/2025 

Total Compensation Estimator Tool

The Department of Juvenile Justice salutes our heroes.

We are honored to have the opportunity to support our nation’s veterans and their families.

We value the service given to our country and support the hiring of service members and military spouses.

THIS IS AN INTERNAL AGENCY OPPORTUNITY

FOR CURRENT DJJ EMPLOYEES ONLY

THIS POSITION IS A POOL ANNOUNCEMENT
MULTIPLE POSITIONS WILL BE HIRED FROM THIS ANNOUNCEMENT

LOCATION, SALARY, AND CONTACT INFORMATION:

Location: Employee will be required to report to a DJJ office five days per week. Successful candidates can choose from the following locations:

• Bradenton - 302 Manatee Avenue East
• Brooksville - 16244 Spring Hill Drive
• Fort Myers - 2295 Victoria Avenue
• Jacksonville - 7596 Centurion Parkway
• Lakeland - 115 S Missouri Avenue
• Marathon - 2796 Overseas Highway
• Margate - 5070 Coconut Creek Parkway
• Melbourne - 2224 Sarno Road
• Miami - 401 NW 2nd Avenue
• Orlando - 8500 Laurel Hill Drive
• Palatka - 400 N State Road 19
• Perry - 757 SW Range Avenue
• St. Petersburg - 955 26th Street South
• Stuart - 1111 S Federal Highway
• Tallahassee - 2737 Centerview Drive
• Tampa - 1313 North Tampa Street

Minimum Bi-weekly Salary: $1,964.32 Biweekly ($51,072.32 Annually). In accordance with current spending guidelines, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.

Contact Person: Karen Miller, Probation CCC Coordinator Supervisor, 850-717-2579

DUTIES AND RESPONSIBILITIES:

This is work conducting studies and evaluations, conducting work simplifications and measurement studies for a program, providing technical assistance, and assisting in developing statewide policies and/or procedures to assist the department in operating more efficiently and effectively, including program analysis and management consulting.

Central Communications Center (CCC) Incident Reports

• Researches and analyzes CCC incident reports, ensures accuracy of facility names, and identifies involved personnel to determine appropriate actions necessary for recommending resolutions to management.
• Provides technical assistance and consultative services to program area headquarters, regional, and circuit management and staff, identifies problems, and recommends solutions for resolving CCC incidents.
• Interviews personnel to gather data and background information regarding CCC incidents; gathers, organizes, analyzes, and uploads documentation into the CCC case file in the Juvenile Justice Information System (JJIS).
• Ensures compliance with program area and Incident Operations Center (IOC)/CCC policies and procedures.
• Documents findings and prepares recommendations to management for closure or further review of CCC incidents; submits resolution recommendations for management to the CCC Coordinator Supervisor.

Initial Assessments

• Reviews, analyzes, and researches CCC incident reports to identify program issues/problems; ensures the confidentiality of sensitive information received, which may involve personnel matters or disciplinary action.
• Gathers, analyzes, and organizes data/information from JJIS youth files; interviews staff to obtain background information/documentation and clarification on case note entries in JJIS relating to CCC incidents.
• Interprets laws, rules, policies, and procedures, ensures compliance with program operations, and documents problems/areas of concern; seeks clarification from the CCC Coordinator Supervisor when necessary.
• Prepares and compiles data pertaining to incidents, ensuring compliance with policies and procedures.
• Documents findings in initial assessment (IA) forms, including recommendations to management for closure or further review; submits documented findings and recommendations to the CCC Coordinator Supervisor.
• Monitors submitted IA recommendations via the CCC Incident Report Queue in JJIS and assigns incidents to regional or circuit staff for program reviews.

Program Review Coordination

• Monitors compliance with program area and IOC/CCC policies and procedures; ensures timely assignment and completion of program reviews through the CCC Program Review Assignment Queue in JJIS.
• Provides technical assistance and consultative services to program reviewers; confers with program reviewers on hindrances/challenges to completing program reviews and recommends solutions.
• Reviews and analyzes program review reports and documents, ensures compliance with policies and procedures, recommends operational changes as necessary to ensure compliance with program area and IOC/CCC policies and procedures, and contacts appropriate parties to ensure compliance.
• Documents recommended changes in the PR Regional Review and Approval Queue comment section when returning reviews to program reviewers; monitors returned program reviews and conducts follow-up to provide technical assistance and ensure compliance with program area and IOC/CCC policies and procedures.
• Submits completed program reviews to the CCC Coordinator Supervisor through the CCC Program Area Review and Approval queue in JJIS; ensures the confidentiality of sensitive information received or reviewed, which may involve personnel matters or disciplinary action.

Program Reviews

• Plans and coordinates the development of assigned program reviews in accordance with program area and IOC/CCC policies and procedures, as well as program review instructions provided with the assignment.
• Identifies and interprets applicable laws, rules, policies, and procedures based on issues identified in the IA and program review instructions; seeks clarification from the CCC Coordinator Supervisor when necessary.
• Gathers, analyzes, and organizes data/information from JJIS youth files; interviews staff to obtain background information/documentation and clarification on case note entries in JJIS relating to CCC incidents.
• If directed by the CCC Coordinator Supervisor, conducts in-person site visits at detention screening locations, Probation offices, etc. to observe operations and interview staff and other appropriate parties.
• Documents findings and prepares recommendations for program management; completes the IOC review checklist and submits the program review to the CCC Coordinator Supervisor in JJIS.
• Ensures appropriate corrective/disciplinary action is taken by regional or circuit management when applicable and obtains sufficient documentation of corrective/disciplinary action for inclusion in the program review.
• Submits completed program reviews to the CCC Coordinator Supervisor through the CCC Program Area Review and Approval queue in JJIS; ensures the confidentiality of sensitive information received or reviewed, which may involve personnel matters or disciplinary action.

CCC Program Support

• Reviews program area CCC procedures and templates, evaluates for compliance with program area and IOC/CCC policies and procedures, confers with the CCC Coordinator Supervisor to identify problems and improvements, and recommends any identified opportunities for improvements or enhancements.
• Assists the CCC Coordinator Supervisor with the development of statewide procedures and templates that ensure compliance with IOC/CCC policies and procedures and simplify CCC processes for Probation staff.
• Prepares and compiles data for management on regional and circuit CCC assignments when requested.
• Provides technical assistance and training to regional and circuit staff regarding the program area’s CCC processes and templates; technical assistance and support may be one-on-one, by region/circuit, or statewide.
• Ensures successful functioning of IOC/CCC systems and CCC procedures and templates, notifying management of any technical issues and recommending solutions.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS FOR THIS POSITION INCLUDE THE FOLLOWING REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to communicate effectively verbally and in writing.
• Knowledge of the methods of data collection.
• Ability to develop alternative recommendations, solve problems, document work flow and other developments.
• Ability to organize data into logical format for presentation in reports documents, and other written materials.
• Ability to understand and apply applicable policies and procedures.
• Ability to plan, organize and coordinate work assignments.
• Ability to establish and maintain effective working relationships with others.
• Ability to train employees.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree from an accredited college or university.
• At least five years of employment with the Department of Juvenile Justice.
• At least two years of experience preparing initial assessments and/or program reviews resulting from CCC incidents.
• At least two years of experience using the Juvenile Justice Information System (JJIS), with working knowledge of Face Sheets and the Case Notebook module.

SPECIAL NOTES:

To be considered for this position, responses provided to the qualifying questions for this advertisement must be verifiable on your State of Florida Candidate Profile. Actual work experience, years of employment, hours worked per week, explanation of gaps in employment must be clearly defined, or the candidate may not be considered for the position.

CANDIDATE PROFILES MUST BE COMPLETED ENTIRELY, INCLUDING EMPLOYER ADDRESSES, SUPERVISOR NAMES, AND SUPERVISOR TELEPHONE NUMBERS.

All prospective candidates will be subject to a sex offender check, criminal background check (state, local, and national) and pre-employment drug screening for direct care positions.

DJJ participates in E-Verify (Employment Verification).

When identified on a position description a valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid driver’s license within 30 days of hire. License suspended or revoked for any reason, work permits (Business purposes/Employment/Education on licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrected Lenses Restrictions are acceptable, provided the driver’s wear corrective lenses while operating the vehicle.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.