DJJ OPERATIONS CONSULTANT - SES - 80080887

Requisition No: 868883 

Agency: Juvenile Justice

Working Title: DJJ OPERATIONS CONSULTANT - SES - 80080887

 Pay Plan: SES

Position Number: 80080887 

Salary:  $2,135.95 Bi-weekly 

Posting Closing Date: 01/31/2026 

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The Department of Juvenile Justice salutes our heroes. 

 We are honored to have the opportunity to support our nation's veterans and their families. 

 We value the service given to our country and support the hiring of service members and military spouses.

LOCATION, CONTACT AND SALARY INFORMATION: 

LOCATION: Knight Building, 2737 Centerview Drive, Tallahassee, FL 32399 – Leon County

STARTING SALARY: $2,135.95 Bi-Weekly.  (In accordance with current spending restrictions, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.)

CONTACT PERSON: Karen Miller (850) 717-2498

DUTIES AND RESPONSIBILITIES:

Position would be a direct report to Incident Operations Center (IOC) Director.

Assist IOC director with providing statewide training required for Management/Program Reviewers.

Provide statewide training when new procedures specific to Management Review Specialist (MRS) are introduced/changed.
Identify any trends/issues with Management Reviews that need addressing.

Provide additional training to address those trends/issues.
Assist with Review/Close Reports in IOC Queue. This consists of comparing a checklist to the completed reports to ensure all required documents have been submitted; all involved parties have been interviewed; report findings are justified; then closing report in the Central Communications Center (CCC) database.
Supervise Operations Review Specialist and Government Operations Consultant II with the following duties for the Office of Inspector General (OIG), Central Communications Center (CCC) and the IOC. 

Complete a quality check of the management/program reviews report in the CCC system to ensure compliance with established protocols and to ensure that data fields are completed and accurate.

Review each incident reported to the CCC based on Florida Department of Juvenile Justice (FDJJ) 2020 Appendix B and follow up with the program area or program/provider.

Present at the daily determination meeting and make recommendations for incident processing based on established policies and known trends.

Respond and assist program area in making changes in CCC system. 

This incumbent will act on the behalf of the IOC Director.

Assist IOC analysts by completing statistical data gathered from the CCC database.

Perform other duties as requested.

Travel is required. 

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of the methods of data collection and analysis.

Knowledge of investigative techniques used by the management review employees.

Knowledge of Management Review Specialist (MRS) and Incident Operations Center (IOC).

Ability to conduct fact-finding research and interviews and take statements in order to properly train new personnel that will conduct investigative reviews.

Ability to understand and apply applicable rules, regulations, policies and procedures.

Ability to conduct operational reviews to ensure efficiency of operations and compliance with applicable policies and procedures.

Ability to collect, evaluate and analyze data.

Ability to organize data into logical format for presentation in reports, documents and other written materials.

Ability to use deductive reasoning (reviewing statements, interviews, recordings, and evidence in order to reach a legally sufficient finding.

Ability to plan, organize and coordinate work assignments.

Ability to work independently and make independent decisions.

Ability to maintain strict confidentiality.

Ability to communicate effectively.

Ability to establish and maintain effective working relationships with others.

Ability to travel.

PREFERRED QUALIFICATIONS:

An Associates degree.

Professional or non-professional experience can substitute on a year for year basis for the required Associates degree.

Experience working in an environment where you must keep confidentiality.

At least one year working within the Department’s Incident Operation Center.

Experience working in the Central Communications Center (CCC) database.

SPECIAL NOTES:

All responses provided to the qualifying questions for this vacancy advertisement must be verifiable on your Candidate Profile.

Incomplete Candidate Profiles may not be considered.  

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.

DJJ participates in E-Verify (Employment Eligibility).

When identified on a position description, a valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable.  Licenses that have Corrective Lenses Restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.