DJJ OPERATIONS COORDINTOR - 80080111

Requisition No: 878424 

Agency: Juvenile Justice

Working Title: DJJ OPERATIONS COORDINTOR - 80080111

 Pay Plan: Career Service

Position Number: 80080111 

Salary:  $1,835.44 BI-WEEKLY 

Posting Closing Date: 07/01/2026 

Total Compensation Estimator Tool

The Department of Juvenile Justice salutes our heroes.

We are honored to have the opportunity to support our nation’s veterans and their families.

We value the service given to our country and support the hiring of service members and military spouses.

THIS POSITION IS A POOL ANNOUNCEMENT

MULTIPLE POSITIONS WILL BE HIRED FROM THIS ANNOUNCEMENT

LOCATION, CONTACT AND SALARY INFORMATION:

Location: This position will be located in various locations throughout the state.

Starting Salary: $1,835.44 Bi-Weekly (In accordance with current spending restrictions, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.)

Contact Person: Kara Brown (850)717-2553, Kara.Brown@djj.state.fl.us

DESCRIPTION:

This position will serve as the Monitoring and Quality Improvement (MQI) contract specialist responsible for the following completing actions in CTS, as applicable, and reviewing and communicating updates related to the Department's contracted servies. This position is responsible for maintaining and creating forms and templates using Adobe and Microsoft Word, providing training and technical assistance, and developing policies and procedures to assist the Bureau of Monitoring and Quality Improvement in operating more efficiently and effectively.  In addition, this position will be responsible for reviewing annual compliance report submissions and preparing and routing draft annual compliance reports for review. This position will be responsible for finalizing annual compliance reports for routing and posting to the Department of Juvenile Justice (DJJ) website. This is a professional position requiring the ability to work independently to meet established deadlines.  We are seeking a highly motivated person with in-depth writing, editing, organizational, and critical thinking skills.

Due to the nature of the work, overnight travel is required. Travel may be with little to no notice at the discretion of management. A valid and current State of Florida Driver's License is required.

DUTIES AND RESPONSIBILITIES:

The duties of this position include, but are not limited to:

Serves as the Monitoring and Quality Improvement (MQI) contract specialist responsible for the following:

• Completing CTS actions including serving as an external reviewer to ensure contract language is in line with MQI processes;
• Reviews amendments to ensure updates to the Monitoring and Prioritization Tool are accurate to include the addition or removal of services/locations; and
• Assists the MQI regional monitors and supervisor related to contract questions.

Responsible for assisting with the completion of the Monitoring Prioritization Tool on a quarterly basis and completes updates as needed related to any escalated monitoring requests.

Assists the Bureau Chief and Deputy Bureau Chief with additional tasks to include but not limited to the following:

• Updates to the MQI Procedure Manual;
• Reviews MQI policies and procedures to ensure they are reflective of the work being performed and the products being delivered; and
• Completing updates and posting to the MQI internet and intranet, as applicable.

Reviews annual compliance report submissions and routes draft annual compliance reports for review by the appropriate program areas and providers.  Finalizes annual compliance reports for posting to the Department of Juvenile Justice (DJJ) website.

Responsible for reviewing and revising the quality improvement standards, report templates, scoring grids, review instruments, work papers, and other protocols to assist regional monitors throughout the state. Assists with organizing and preparing the work papers workshop, MQI statewide meeting, and other meetings and conferences.

Participates on MQI annual compliance reviews as required.

Provides technical assistance to Monitoring Quality Improvement staff statewide to include resolving issues pertaining to work papers, standards, policies, training, manuals, ratings, etc.

Responsible for maintaining the Monitoring and Quality Improvement SharePoint site.

Responsible for maintaining the Bureau’s webpage, including positing annual reports, revised/draft standards, or other MQI documents as requested. 

Performs other related duties as required.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledgeable in Department of Juvenile Justice policies and procedures.

Knowledge about the continuum of care of services and systems including DJJ contracts and processes.

Possessing the ability to communicate well verbally and in writing.

Understand computer technology and systems applications of Word, Excel, PDF, and other functional software programs.

Proficient in the use and application of the telephone, copier, and other equipment.

Ability to travel.

PREFERRED QUALIFICATIONS:

Preference will be given to candidates with a bachelor’s degree from an accredited college or university or four years of professional experience.

Four or more years of experience in detention, prevention, probation, residential, or other human services fields is preferred.

Previous DJJ monitoring or contract experience is preferred.

Experience with Word, Excel, PDF/Adobe, PowerPoint, Access, and SharePoint.

Experience with creating forms and templates using Word or Adobe, or similar software.

SPECIAL NOTES:

Incomplete Candidate Profiles will not be accepted. Please make sure that all parts of the profile are complete and accurate. ‘See Resume’ is not an acceptable response, and all periods of employment and non-employment should be included with correct end of employment dates.

Some positions in the occupation may be responsible for coordinating work and supervising employees.

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.

DJJ participates in E-Verify (Employment Eligibility).

A valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid State of Florida driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restrictions are acceptable, provided the driver wears corrective lenses.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.