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Date: Apr 6, 2021

Location: TALLAHASSEE, FL, US, 32399

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 347662 

Agency: Department of Law Enforcement

Working Title: DUTY OFFICER SUPERVISOR - SES - 71002097

Position Number: 71002097 

Salary:  $43,000.00 

Posting Closing Date: 04/26/2021 


The Florida Department of Law Enforcement (FDLE) employs more than 1,900 members statewide – either at headquarters in Tallahassee or in one of seven regional operations centers (ROCs). Services are delivered by five key areas: Executive Direction and Business Support; Investigations and Forensic Science; Florida Capitol Police; Criminal Justice Information Services; and Criminal Justice Professionalism. Click here for additional information about FDLE.


To promote public safety and strengthen domestic security by providing services in partnership with local, state, and federal criminal justice agencies to prevent, investigate, and solve crimes while protecting Florida’s citizens and visitors.



This is a re-advertisement. Previous applicants need not re-apply.

To be considered as a potential candidate, you must meet the minimum qualifications(s) listed below. Degrees must be from an accredited college or university as recognized by the U.S. Department of Education.


  1. A high school diploma or its equivalent and two years of public contact experience, one of which must have been in radio-teletype operations, sworn law enforcement or dispatching work.
  2. College education can substitute at the rate of 30 semester or 45 quarter hours for up to a maximum of one year of the required general public contact experience.
  3. Experience in law enforcement or other public contact work can substitute on a year-for-year basis for the required high school education.


The member in this position is responsible for:

  • Operating and supervising the Capitol Police electronic security system and communications network and serving the Capitol Center and statewide facilities operations for the Department of Law Enforcement on a rotating shift basis;
  • Supervising and overseeing the training and development of dispatch / communications staff in the operating and monitoring functions of the Capitol Police electronic security system and communications network;
  • Maintaining contact with both sworn and non-sworn personnel on a continuous and scheduled basis by use of both a two-way radio communication system and a telephone network to maintain integrity of the security program;
  • Contacting, coordinating, and directing appropriate law enforcement personnel, law enforcement agencies and other personnel when dangerous situations or issues arise until the situation is resolved; 
  • Controlling the elevator system in the Capitol Building when emergency situations arise to include transporting appropriate personnel to necessary locations within the building;
  • Performing regular checks on the electronic security system to ensure its operational effectiveness to include dispatching security personnel to assess and correct any issue;
  • Receiving and disseminating criminal information and records to appropriate personnel and advising of its status as requested;
  • Maintaining records of radio communications, personnel checking on and off duty, and other information as required; and
  • Disseminating informatin to interested parties regarding the rules and regulations pertaining to the Capitol Complex and Capitol Circle Office Center area including visiting hours, areas of interest, etc.


  • Knowledge of appropriate ways to interact with individuals in critical situations;
  • Knowledge of basic arithmetic;
  • Ability to supervise others;
  • Ability to establish and maintain effective working relationships with others;
  • Ability to communicate effectively, verbally and in writing;
  • Ability to speak clearly and listen effectively;  
  • Ability to coordinate and disseminate information;
  • Ability to make decisions and function effectively in high stress emergency situations;
  • Ability to respond to the public in a calm, effective manner;
  • Ability to compile and review written reports and logs;
  • Ability to determine work priorities, assign work and ensure proper completion of work assignments;
  • Ability to monitor surveillance equipment (i.e. cameras, alarms); and
  • Ability to operate a multi-line phone system.


The candidate selected for this position is required to be 911 Public Safety Telecommunicator (PST) certified. The selected candidate who does not hold a valid Florida 911PST certification at the time of hire will be required to become certified within 12 months of the date of hire.


The selected candidate must be able to work shifts, including weekends and holidays.


Starting salary will be the minimum of the class pay range, unless otherwise dictated by FDLE’s pay policy. FDLE is a State of Florida Employer and offers a comprehensive benefits package, including:

  • Paid holidays, vacation and sick leave;
  • HMO and PPO health insurance options with premiums starting as low as $50 per month;
  • $25,000 in automatic life insurance coverage;
  • Multiple supplemental insurance options including: dental, vision, disability and more;
  • Pension and investment retirement plan options;
  • Tax deferred medical and child care reimbursement accounts; and
  • State of Florida Tuition Waiver Program. 


You will be evaluated for this job based on your previous knowledge and experience. Additional reviews may be performed to screen for preferred qualifications, experience and education. Your qualifications will be based on knowledge, skills, and abilities and other elements relevant to this position supported by the information in your application. Qualifying questions will only be credited if verifiable by the information provided on your application including specifically required software/computer skills. You may be contacted to participate in a selection process which may consist of written exercises, work samples, skills tests, and interviews.  You may be notified by email to participate in a selection process. Failure to reply within a designated timeframe may exclude you from further consideration. Future vacancies may be filled from this position advertisement.


FDLE requires an extensive background process of all recommended applicants. The elements of a background include: financial credit check, criminal history of applicant and applicant’s immediate family or roommates, personal references, employment  and education verifications (which includes official transcript(s)) drug screen and fingerprinting.  This information will be utilized to make the final hiring decision.


Preference will be given to current FDLE members who have satisfactorily completed their probationary period or served at least one year in their current position. Preference may be given to applicants in the State Personnel System who have satisfactorily completed their probationary period or served at least one year in their current position.


  1. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:
  2. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be cancelled, suspended, or deemed ineligible depending upon the date of your retirement.

 The State of Florida hires only U.S. citizens and lawfully authorized alien workers.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Tallahassee