Database and Website Manager - 77909282

Requisition No: 874307 

Agency: Florida Fish and Wildlife Conservation Commission

Working Title: Database and Website Manager - 77909282

 Pay Plan: Temp

Position Number: 77909282 

Salary:  $19.98/hour 

Posting Closing Date: 05/01/2026 

Total Compensation Estimator Tool

FWC Conservation Engagement and Education

Working Title: Database and Website Manager

OPS Government Operations Consultant - I

$19.98/hour, up to 40 hours per week

Tallahassee, FL

Conservation Engagement and Education/OED

OPS Government Operations Consultant - I – 77909282

Leon County

*Telework not available*

Our organization:

The FWC envisions a Florida where fish and wildlife are abundant and thriving in healthy and connected natural landscapes with vital working lands and waterways; where natural resources are valued and safely enjoyed by all; and wherein natural systems support vibrant human communities and a strong economy.

Our Mission: Managing fish and wildlife resources for their long-term well-being and the benefit of people.

Every organization has an identity that is forged not only by what it does, but by how it conducts itself.  The values embedded in our mission and expressed in the vision of the FWC are to make quality decisions by being dynamic, science-informed, efficient, ethical, collaborative and committed to the vitality of the state and its environment.

Minimum Qualifications:

• At least two years of experience in project or operational management, including procedural development, program planning, data processing, data management, systems analysis, management analysis, or administrative work experience; or
• College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required work experience; or
• Vocational/technical training in the area of data management, office/business, or paraprofessional studies can substitute at the rate of 720 classroom hours for each year of the required work experience.

Requirements:
Employment in this position is contingent upon a satisfactory criminal history check (fingerprint-based) in accordance with Chapter 435, Florida Statutes. 

Responses to qualifying questions should be verifiable by skills and/or experience stated on the profile application/resume. Information should be provided regarding any gaps in employment.

Hours: 8:00 AM to 5:00 PM (ET) Monday through Friday.

Work at the FWC is cross-functional, meaning duties may cross Division/Office lines. The Commission expects employees to function across FWC's organizational structure by providing their skills and expertise wherever needed through work on teams or as directed.

Valid US Driver’s License – travel is rare and will not exceed 25%.

The office location is in Tallahassee (Leon County).

OPS Employment Description:

The position is classified as an OPS (Other Personnel Services) position. The position may work up to 40 hours per week, depending on workload, and is paid for the number of hours worked rather than a salaried position. There is potential for participation in state health insurance benefits.

Position Overview and Responsibilities:

Are you computer savvy and logic-driven, and do you want to make a difference in the future of Florida’s amazing fish and wildlife by helping ‘create the next generation that cares’ as part of a dynamic education-focused team? Then the Florida Fish and Wildlife Conservation Commission’s Conservation Engagement and Education group has the perfect position for you.

The FWC is seeking a self-motivated, outgoing, outcome-oriented individual interested in supporting an education team in a full-time OPS position as the CEE Database and Website Manager.

The incumbent would serve as the administrator of the CEE customer relationship management system. The CEE system currently houses data on Youth Conservation Center Camps and Programming, the Partnership Program, Project WILD, and overall FWC Outreach and Education Event Attendance.

In addition to managing the CEE CRM, the selected candidate would handle website content processes, guide, support, and train staff on technology-based tools, systems, and workflows, and conduct special projects, such as social media management and ADA publication compliance, where applicable.

The position plays a vital role in supporting CEE’s mission by managing data, streamlining digital tools, training staff on various technologies, and ensuring smooth operations across our programs through uniform procedures.

This position is ideal for someone who is education-focused, systems-minded, and enjoys organizing information, improving processes, and supporting staff and partners effectively. The FWC is seeking a creative and self-motivated individual to assist with problem-solving, organization, and communication to support and enhance how the CEE tracks participation, partnerships, and program impact.

Duties include:

• Serve as the administrator of the CEE’s CRM system in Microsoft Dynamics 365;
• Organize, analyze, and track data related to summer camps, conservation programs, volunteer participation, Project WILD, partnerships, and agencywide event attendance;
• Collect, review, and organize sales data from a payment processing system and CRM to generate reports on sales trends;
• Develop and update data visualization reports to support decision-making and annual and grant reporting;
• Monitor data dashboards to identify potential issues, troubleshoot errors, and support data accuracy;
• Assist external CRM users in registering for events on a public-facing webpage, including troubleshooting registration issues;
• Train and support internal CRM users on techniques and best management practices;
• Assess CRM needs based on feedback from staff, stakeholders, and leadership, and recommend improvements;
• Identify and communicate errors and enhancement requests to CRM developers, ensuring staff needs are clearly documented;
• Maintain and improve data integrity by identifying and correcting data issues, while proactively training and guiding non-technical staff on best practices to prevent recurring errors.
• Create and maintain instructional guides and training materials to help staff navigate and effectively use relevant technologies;
• Oversee relevant website update processes (MyFWC.com and FYCCN.org) to ensure content remains relevant, engaging, and user-friendly;
• Ensure compliance with data security and system requirements;
• Work independently on special projects and/or assist in directing and completing special projects or other activities as needed by the supervisor;
• Manage files across multiple storage platforms, such as SharePoint, OneDrive, and Teams, to ensure proper organization, accessibility, and security;
• Ensure all assigned work aligns with the principles of the North American Model of Wildlife Conservation;
• Develop and maintain excellent working relationships with CEE team (primarily educators) and with FWC Office of Information Technology staff;
• Perform tasks with the CEE and FWC conservation and engagement missions in mind;
• Utilize graphic design skills to create engaging outreach materials, social media content, and webpage items that are ADA compliant, where applicable;
• Performing other work as needed.

Knowledge, Skills and Abilities:

• Competent to expert experience with database management via a customer relationship management system, specifically Microsoft Dynamics 365 and Salesforce;
• Proficiency in the Microsoft Office Suite;
• Experience with QA/QC processes;
• Experience with creating data-related graphics, such as tables and charts;
• Knowledge of or ability to learn Microsoft SharePoint and Teams;
• Knowledge of or ability to learn website management using content management systems, such as Umbraco;
• Knowledge of or ability to learn Everbridge;
• Knowledge of or ability to learn social media content management via Meta Business Suite;
• Interest in wildlife conservation and educating others;
• Ability to establish and maintain effective working relationships with others;
• Ability to follow oral and written instructions;
• Ability to communicate effectively with audiences of varying proficiency levels;
• Ability to work independently with minimal supervision;
• Ability to work with people having varied backgrounds, knowledge, and system requirements;
• Ability to remain flexible in challenging situations;
• Ability to compile, collect, analyze, and organize data;
• Ability to understand and apply applicable rules, policies, and procedures;
• Ability to provide excellent customer service to internal and external stakeholders;
• Comfort serving in a CRM leadership role;
• Possess a high level of attention to detail and proactiveness;
• Ability to multi-task effectively by planning and prioritizing work assignments;
• Maintain a high level of accuracy while balancing changes in workload;
• Knowledge of or ability to learn ADA publication compliance applications and programs;
• Interest in graphic design and related programming.

Why should I apply?

The Benefits of Working for the State of Florida:
State of Florida OPS employees enjoy top-tier benefits offerings including comprehensive health coverage to meet the needs of you and your family while maintaining low deductibles and low monthly out-of-pocket contributions (must average 30 hours or more a week to be eligible). OPS employees also enjoy the ability to participate in the FICA Alternative Retirement Savings Plan.

Health Premiums $25.00- Single / $90.00- Family Biweekly

Low-Cost Life Insurance

For a more complete list of benefits, visit https://www.mybenefits.myflorida.com/

How to Apply: Application packets must be submitted through the State of Florida’s official employment site (https://jobs.myflorida.com/). All applicants should submit a cover letter and resume in addition to the state application to be considered. Applications without a cover letter and resume are deemed incomplete.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.