Date:  Sep 14, 2023


The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 812452 

Agency: Management Services


Position Number: 72003964 

Salary:  $65,000.00 - $80,000.00 

Posting Closing Date: 10/02/2023 

Enterprise Technology Project Manager
Florida Digital Service

State of Florida Department of Management Services

This position is located in Tallahassee, FL


Position Overview and Responsibilities:

This is a highly visible, customer-facing role responsible for providing services and solutions to both internal and enterprise agency partners. Duties include but are not limited to performing oversight of yechnology projects that meet requirements defined in Florida Statute, directly managing internal technology projects, and driving Florida’s digital transformation by effectively facilitating the delivery of solutions which meet or exceed the needs and opportunities captured and communicated by state agencies/ customer(s). The ideal candidate for this position embodies servant leadership, is highly organized, adaptable, curious, detail-oriented, strategically motivated, an active listener with strong interpersonal and facilitation skills, takes ownership and capable of engaging and capturing customer needs in a manner and framework that is actionable.


  • Leverage servant leadership qualities to successfully manage internal Florida Digital Service technology projects, ensuring their timely and successful completion. Manage communications and relationships, gains stakeholder trust, facilitates the resolution of conflicts, and persuades and encourages others towards the common goal. Monitors and reports project status, issues, and risks to executive management.

  • Anticipate and identify opportunities for service delivery to agency customers; and designs and recommends solutions to meet their needs. This includes actively engaging in regular and transparent communication with customers and working within the FL[DS] Service Experience team to establish relationships by fostering credibility with customers. Obtain a clear understanding of the customer’s needs and opportunities which align with the FL[DS] mission, and documents all customer opportunities, challenges, needs, and wishes to ensure reliable and appropriate follow up. The selected candidate is expected to effectively run and facilitate meetings and sessions with internal and external customers. This includes pre-meeting preparations (agenda development and calendar invitations), and meeting follow-up tasks and activities including meeting minutes and action items tracking. 
  • Perform assessments to determine agencies’ compliance with the State’s Enterprise Architecture, Cyber Security, Data Management and Project Oversight standards, rules and statutory guidelines. Provide formal and informal feedback, services and solutions to customers based on assessment results.
  • Participate in the FL[DS] Service Experience team’s efforts to achieve measurable and definable successes on defined and targeted missions that includes actively participating in collaborative internal and external team meetings, participates in the creation of standardized templates and documentation aimed at streamlining operations across the enterprise, and providing reports as necessary to provide timely insights for the team and customers.
  • Perform oversight of large state Technology projects including the independent analysis, review and reporting on a technology project’s scope, completion timeframes, and budget while quantifying variances, and identifying issues and risks threatening the successful and timely completion of the project.


Knowledge, Skills, and Abilities:

  • Significant experience with project and program management tools and resources that facilitates best practices and principles and emphasizes risk management.
  • Ability to analyze data to make informed decisions through a business acumen lens.
  • Ability to establish and maintain effective working relationships and resource management, utilizing established and potential networks and stakeholder partnerships.
  • Ability to comprehend complex information and articulate it in an understandable format, both written and verbally.
  • Ability to work with a sense of ownership and commitment.
  • Skill in the use of MS Word, MS Excel, MS PowerPoint, MS Access, Project, and MS Visio.
  • Strong critical thinking and judgment skills.
  • Ability to manage and resolve conflict utilizing a customer-centric and servant leadership approach.
  • Ability to process knowledge resources and demonstrate learning agility.
  • Core Competencies: Accountability, Business Acumen, Communication, Continuous Improvement, Customer Centricity, Emotional Intelligence, Empowerment, Flexibility, Integrity, Learning Agility, Respect, Teamwork.


Highly Preferred Qualifications:

  • Five years of experience successfully managing projects through the entire project lifecycle which includes monitoring and reporting projects status, issues and risks to executive leadership is strongly preferred, but not required.
  • Project Management Professional (PMP) certification or experience is strongly preferred.


Our Organization and Mission:

The Florida Department of Management Services (DMS) is a customer-oriented agency responsible for managing various business-related functions throughout state government. Under the direction of Governor Ron DeSantis and DMS’ Executive Leadership Team, the agency oversees the real estate, procurement, human resources, group insurance, retirement, telecommunications, private prisons, and fleet and federal property assistance programs utilized throughout Florida’s state government. DMS is relied upon to establish, maintain and improve the business processes used by state employees to create a better, not bigger government.  DMS facilitates the delivery of these programs and services and provides tools and training to bolster the efficiency and effectiveness of the state’s workforce. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.” Under the leadership of DMS Secretary Pedro Allende, DMS’ employees embody four pillars on a daily basis: establishing a process-oriented mindset; challenging the status quo; creating efficiencies; and respecting state employees.


Special Notes:
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses:
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Successful completion of background screening will be required for this position. 
Criminal background investigation including fingerprinting and statewide and national criminal history records check per Section 110.1127 Florida Statutes, Chapter 435 Florida Statutes, and the Federal Bureau of Investigation’s CJIS Security Policy CJISD-ITS-DOC-08140-4.5

Pursuant to F.S. 215.422 every officer or employee who is responsible for the approval or processing of vendors’ invoices or distribution of warrants to vendors are mandated to process, resolve, and comply as section 215.422 requires.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee