FDC- SYSTEMS PROGRAMMER III - 70034020 -CENTRAL OFFICE 1

Requisition No: 812782 

Agency: Department of Corrections

Working Title: FDC- SYSTEMS PROGRAMMER III - 70034020 -CENTRAL OFFICE 1

Position Number: 70034020 

Salary:  $71,921.98 annually 

Posting Closing Date: 09/26/2023 

*** OPEN COMPETITIVE ADVERTISEMENT***

Systems Programmer III – 70034020

This advertisement is for a Career Service position located at Central Office in the Office of Information Technology.

Salary Rate: $71,921.98 annually

SALARY WILL BE DETERMINED IN ACCORDANCE WITH CURRENT PAY POLICY.

SPECIFIC DUTIES & RESPONSIBILITIES:

• Train lower-level positions in planning, implementing, and troubleshooting new technology.
• Configures and maintains the department’s network of routers, wireless access points, firewalls, and switches with tasks initial setup and implementation. Troubleshoots and resolves network problems; maintains site configuration information; writes and maintains network operational procedures; maintains a current inventory of all telecommunications related equipment and locations; and conducts research in network systems and related technologies to prepare proposals for new or expanded service.
• Design, plan, manage and configure the network routers for disaster recovery.
• Assists the network manager with network architectural design.
• This position has the responsibility of maintaining 270+ network wide remote site routers and troubleshooting their routing and related problems
• Administering network wide data network encryption, which includes the proper configuration and troubleshooting of encryption and related problems on the network.
• This position is a critical participant in the installation and administration of new and emerging network technologies.
• Responds to help calls related to WAN/LAN network issues, which include diagnosing and troubleshooting reported problems; reporting data circuit problems to the Division of Telecommunications (DIVTEL), telephone company, or other service providers; opening, tracking, and closing repair orders with telecommunications service providers; reconfiguring equipment and software parameters as needed; advising field support staff in identifying and correcting WAN/LAN related hardware and software problems; and recommending changes needed to improve or expand operations to prevent future problems. Uses network software to monitor and troubleshoot network problems.
• Consults with information technology staff, users, and program management to ensure the network environment is consistent with the agency’s objectives and is compatible with existing applications and security requirements by monitoring network traffic. Recommends placing orders for new data circuits when applicable.
• Recommends methods and procedures for deployment of network systems hardware, software and communications devices.  Coordinates and ensures that implementation standards are communicated and followed by support personnel.  Consults with other information technology staff to configure, install, and maintain, WAN and LAN communication hardware and software throughout the state.  This includes telecommunication-related devices such as switches, routers, firewalls, wiring connectors, control units, modems, fiber optics cabling, and other devices.
• Analyzes and designs wiring layouts to support the installation of LANs, WANs, and Wi-Fi networks in the department’s offices and other buildings.  This include designing a multi-building cabling layout; determining the hardware and cable specifications in sufficient detail to include in a bid for contractor installation; and quality assurance testing of cable runs.
• Maintains, troubleshoots, and supports the network connectivity of the central office PC clients, network printers, mainframe terminals, and printers.  This includes maintaining the Central Office LAN wiring closets and the main computer room.
• Monitor router performance and equipment capacity requirements. Installs and configures network management and monitoring systems.
• Work jointly with security team as a liaison to bridge the gaps between the network teams and other technical areas.
• Assist in technical audits as needed.
• Provides on-call support
• Performs other related duties as required.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of mathematics.
• Ability to perform mathematical calculations.
• Ability to communicate technical data processing information effectively.
• Knowledge of accounting and/or the principles, practices and techniques of computer programming and systems analysis design
• Knowledge of computer flowcharting techniques.
• Knowledge of computer operations procedures and systems.
• Knowledge of computer programming languages.
• Ability to process information logically.
• Ability to design systems logic and/or process information logically.
• Ability to analyze and interpret computer program data.
• Ability to identify and define user task needs and/or conduct short range and long-range project planning studies.
• Ability to prepare program specifications.
• Ability to plan, organize and coordinate work assignments.
• Ability to establish and maintain effective working relationships with others

REQUIRED QUALIFICATIONS:

Please note, when submitting a college/university degree, if selected for this position official transcripts will be required.

• Must have at least 5 years’ experience installing, configuring, and supporting an Enterprise Network of at least 500 end users
• Must have experience supporting greater than 10 routers
• Must have experience supporting greater than 25 wireless access point
• Must have experience supporting greater than 20 managed switches
• Must have experience supporting a High Availability (HA) pair of firewalls
• Must have experience supporting a Remote Access VPN appliance with greater than 50 clients

Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

If you are interested in this position and meet the above indicated qualification and have the desired education, knowledge and experience, please submit a State of Florida Application and resume through the People First system. If you experience problems applying on-line, please call the People First Service Center at 1-877-562-7287.

Applications will be accepted until 11:59 PM on the closing date.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.