GENERAL & OPERATIONS MANAGER I - 48004842

Requisition No: 847057 

Agency: Department of Education

Working Title: GENERAL & OPERATIONS MANAGER I - 48004842

 Pay Plan: SES

Position Number: 48004842 

Salary:  $4,132.06 

Posting Closing Date: 02/28/2025 

Total Compensation Estimator Tool

DIVISION OF VOCATIONAL REHABILITATION 
LOCATION:  TALLAHASSEE - TURLINGTON BUILDING
General & Operations Manager l - SES  Position Number: 48004842
Minimum Hiring Salary: $4,132.06 Monthly

"INTERNAL OPPORTUNITY"

Our Mission is "to help people with disabilities find and maintain employment and enhance their independence." Our Vision is "to become the first place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees."
 

DUTIES AND RESPONSIBILITIES:

The incumbent in this position must be productive under tight timeframes, balance multiple and competing priorities and maintain a goal-attitude to achieve acceptable performance standards. The employee must interact courteously with others. The employee’s performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.  Attendance is an essential function of this position.

As a supervisor, the incumbent must communicate with, motivate, provide or coordinate training, and direct the work of his/her subordinates.  In addition, the employee must complete timely performance appraisals, develop timely and accurate work plans, and timely approve monthly attendance and leave for each position under his/her direct report.  Timesheets will be completed in the People First system in accordance with DOE Policy.

Oversee the unit responsible for contract monitoring and field technical assistance as it relates to invoice processing.  Duties include:

• Conduct an ongoing analysis of program performance to determine if current operating systems and policies are effective in achieving organizational goals and objectives and make recommendations to improve the overall administration of the Program.
• Develop standard operating procedures and guidelines that are in requirement with Division and Florida Department of Education goals.
• Ensures field staff is adhering to timely processing of invoices as is required by Florida Statutes.
• Manages the distribution of work to contract monitoring unit.
• Assists in and leads hiring efforts in the event of any vacancies.
• Participates in unit/Bureau meetings
• Attends, provides updates, and contributes to meetings regarding contract management and monitoring processes.
• Independently performs program related research and uses findings to prepare comprehensive reports.
• Ensures monitoring staff are:
  • Enforcing contractor’s performance of applicable terms and conditions.
  • Evaluating contractor performance and informing management of issues with service delivery.
  • Identify areas for improvement during monitoring reviews.
  • Collaborating with contract managers during the contract monitoring process.
  • Conducting detailed reviews and investigations to identify irregularities or discrepancies.
  • Maintaining complete, comprehensive, current, and well-organized records.
  • Assisting with the development and enforcement of corrective action plans, as deemed necessary; and
  • Evaluating contractor effectiveness and recommending improvements to ensure optimum service delivery.
• Represents the Assistant Bureau Chief and Special Contracts Section, as required.
• Performs other related duties and responsibilities, as required.

KNOWLEDGE, SKILLS AND ABILITIES:

A general understanding of contract management, review, analysis, and payment processing methodologies. A working knowledge of Florida Statutes as they pertain to invoice and payment processes, including verification, acceptance, and deliverable approvals. Data collection and analysis methodologies. Basic management principles and practices. The skills to develop recommendations, document work flow and other activities relating to the improvement of management practices. Organizational skills, problem solving and research experience and skills. Ability to communicate effectively and establish and maintain effective working relationships with others.

APPLICATION INFIRMATION AND REQUIREMENTS

Candidate Profile (application) must be complete in its entirety. Your packet may be delayed at the final review step if you are missing the below items:

• Work History (entered with the most recent/current listed first:
  • Any and all State of Florida jobs
  • Any and all Florida University jobs
  • All periods of employment
  • Periods of unemployment
  • Gaps 3 months or more*
  • Education
  • Volunteer Experience
• Include supervisor names and phone numbers including current place of employment.
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will convert to your official application.

• If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.

Complete and register your State of Florida Employment Application on-line, which will then enable you to electronically submit your application for advertised vacancies in the state agencies. The State of Florida application online can be edited at any time prior to each submission and will automatically populate when you apply to a specific position.

After you have applied to one or more job advertisements, all submitted applications can be viewed from the "Applicant Home Page" by clicking on "View Your Applicant Submissions. "A listing of all the positions to which you have applied will be displayed. You can view and/or print any or all the submitted applications, although this information is also maintained online.

[or]

• Download and then fax a completed application to the People First Service Center at 888-403-2110.  Be sure to include the requisition number on each page of your application.

For assistance in completing the employment application or applying for jobs using the People First system, call the People First Service Center at 1-877-562-7287.

It is the policy of the Florida Department of Education that applicants for employment undergo level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

All applicants for employment or to volunteer who are selected for an interview will be provided with the Consent to Background Screening form for level 2 screening, the Affidavit of Good Moral Character, and the Notice of Rights. The leading candidate for employment or to volunteer will be required to execute the Consent form and Affidavit, report to a designated location, and submit fingerprints for level 2 screening.

No applicant for a designated position will be employed or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department.

Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement                                                                                                                                                                                                                                                                                                                                                                                                                                             

STATE OF FLORIDA BENEFITS                                                                                                                                                                                                                                                                                                                

State of Florida Retirement - 3% Employee Contribution Required

104 Hours of Paid Annual Leave annually

104 Hours of Paid Sick Leave annually

10 Paid holidays annually

Health Insurance for Individual or Family Coverage – Employee pays (Individual $8.34/month or Family $30.00/month) SES

Life Insurance – State pays premium for $25,000 basic term life insurance for full time employee

Additional supplemental insurances available such as dental, vision, etc.

Tax Deferred Medical and Child Care Reimbursement Accounts available

Benefits information can be found on the following website:

Insurance Benefits: http://www.myflorida.com/MyBenefits 

LEAVE INFORMATION

Annual Leave - Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.

Sick Leave -. Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 104 hours of sick leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.