GENERAL AND OPERATIONS MANAGER I - 48004077

Requisition No: 870200 

Agency: Department of Education

Working Title: GENERAL AND OPERATIONS MANAGER I - 48004077

 Pay Plan: SES

Position Number: 48004077 

Salary:  $50,584.67-$62,000.00 

Posting Closing Date: 03/03/2026 

Total Compensation Estimator Tool

DIVISION OF VOCATIONAL REHABILITATION
LOCATION:  TALLAHASSEE
POSITION TITLE: GENERAL OPERATIONS AND MANAGER l
Position Number: 48004077

Salary Range: $50,584.67-$62,000.00

This position reports to the DVR Bureau of Vendor and Contracted Services Operations Manager/Assistant Bureau Chief and is responsible for supervising the daily operations of the Vendor Registration Unit.  The incumbent in this position must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions.  The employee must interact courteously with others.  The incumbent’s performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.  Attendance is an essential function of this position.

As a supervisor, the incumbent must communicate with, motivate, provide or coordinate training, and direct the work of his/her subordinates.  In addition, the incumbent must complete timely performance appraisals, develop timely and accurate work plans, and timely approve monthly attendance and leave for each position under his/her direct report.  Timesheets must be completed in the People First system by the 5th business day of the following month.  The incumbent has the authority to make hiring recommendations as well as disciplinary recommendations.

The incumbent of this position is responsible for a complex, comprehensive vendor registration system for DVR contracted vendors and providers, including but not limited to the following:

• Daily oversight of unit staff, including workload distribution, work product review and approval, coaching and mentoring;
• Ensuring vendor applications are reviewed and acted upon appropriately in a timely manner and in accordance with applicable policies and procedures;
• Ensuring appropriate registration and re-registration of both contracted and non-contracted vendors and accurate entry of vendor information in the Aware, DVR’s case management system
• Maintaining the integrity of DVR vendor database of vendors and providers, including regular updating and sharing of information about number of registered, certified and authorized vendors and providers of goods and services by type and area;
• Working collaboratively with DVR Special Contract Units and the Contract Monitoring Employment Contracts Unit on issues related to contracted vendors;
• Assisting or leading the development, review, and revision of guidelines, policies, processes, procedures, and templates related to vendor registration and tracking;
• Ensuring all applicable federal and state requirements, such as background screening, are included in the vendor registration process;
• Coordinating with other agencies responsible for licensing, accreditation, or certification of vendors, as needed;
• Working collaboratively with DVR Senior Management and other stakeholders on the collection, maintenance and dissemination of vendor data; and
• Maintaining applicable information related to Vendor Registration on the DVR internal and external websites.

The incumbent also performs other related duties, as assigned.

Knowledge and Abilities:

Knowledge of the methods of data collection and analysis, and of basic management principles and practices. 

Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of management practices; to organize data into logical format for presentation in reports, documents and other written materials; to conduct fact-finding research; to utilize problem-solving techniques; to plan, organize and coordinate work assignments; to communicate effectively; and, to establish and maintain effective working relationships with others

APPLICATION REQUIREMENTS:

Candidate Profile (application) must be complete in its entirety. Your packet may be delayed at the final review step if you are missing the below items:

• Work History (entered with the most recent/current listed first:

• Any and all State of Florida jobs
• Any and all Florida University jobs
• All periods of employment
• Periods of unemployment
• Gaps 3 months or more*
• Education
• Volunteer Experience

• Include supervisor names and phone numbers including current place of employment.
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will convert to your official application.

• If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.

Complete and register your State of Florida Employment Application on-line, which will then enable you to electronically submit your application for advertised vacancies in the state agencies. The State of Florida application online can be edited at any time prior to each submission and will automatically populate when you apply to a specific position.

After you have applied to one or more job advertisements, all submitted applications can be viewed from the "Applicant Home Page" by clicking on "View Your Applicant Submissions. "A listing of all the positions to which you have applied will be displayed. You can view and/or print any or all the submitted applications, although this information is also maintained online.

[or]

• Download and then fax a completed application to the People First Service Center at 888-403-2110.  Be sure to include the requisition number on each page of your application.

For assistance in completing the employment application or applying for jobs using the People First system, call the People First Service Center at 1-877-562-7287.

It is the policy of the Florida Department of Education that applicants for employment undergo level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

All applicants for employment or to volunteer who are selected for an interview will be provided with the Consent to Background Screening form for level 2 screening, the Affidavit of Good Moral Character, and the Notice of Rights. The leading candidate for employment or to volunteer will be required to execute the Consent form and Affidavit, report to a designated location, and submit fingerprints for level 2 screening.

No applicant for a designated position will be employed or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department.

Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.

STATE OF FLORIDA EMPLOYEE BENEFITS

• State of Florida Retirement - 3% Employee Contribution Required
• 10 Paid Holidays annually
• Annual Leave - Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.
• Sick Leave -. Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 104 hours of sick leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment
• Health Insurance for Individual or Family Coverage – State pays 80% of premium-
  SES Employee pays (Individual $8.34/month or Family $30.00/month)
• Life Insurance – State pays premium for $25,000 basic term life insurance for full time employee
• Additional supplemental insurances are available such as dental, vision, etc.
• Tax Deferred Medical and Child Care Reimbursement Accounts available
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Career Growth      
• Maternity and Parental Leave Benefits
• Student Loan Forgiveness Program (Eligibility required)
• Flexible Spending Accounts
• Ongoing comprehensive training provided

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.