GENERAL AND OPERATIONS MANAGER I - 48004825

Requisition No: 869390 

Agency: Department of Education

Working Title: GENERAL AND OPERATIONS MANAGER I - 48004825

 Pay Plan: SES

Position Number: 48004825 

Salary:  $50,584.67-$55,643.14 

Posting Closing Date: 02/18/2026 

Total Compensation Estimator Tool

VOCATIONAL REHABILITATION

LOCATION: TALLAHASSEE

GENERAL OPERATIONS & MANAGER l-SES

POSITION NUMBER: 48004825

SALARY: $50,584.67-$55,643.14

Our Organization and Mission:

Vocational   Rehabilitation (VR) is a federal-state program that helps people who have physical or mental disabilities get or keep a job. VR is committed to helping   people with disabilities find meaningful careers.  Our Mission is   "to help people with disabilities find and maintain employment and   enhance their independence." Our Vision is "to become the first place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees."

Please visit our link at www.rehabworks.org to learn more about our mission.

Duties and Responsibilities:

As a supervisor, the employee must communicate with, motivate, provide or coordinate training, and direct the work of his/her subordinates.  In addition, the employee must complete timely performance evaluations, develop timely and accurate work plans, and timely approve monthly attendance and leave for each position under his/her direct report.  Timesheets will be completed in the People First system in accordance with DOE Policy.  The employee has the authority to make hiring recommendations as well as disciplinary recommendations.

This position performs supervisory work, overseeing staff who administer vocational rehabilitation programs. Responsibilities include but are not limited to planning, directing, promoting, and developing technical assistance and guidance. The role requires independent judgment in developing and supporting policies and procedures that significantly impact personnel administration.

Coordinates and administers the establishment of policies, guidelines, and operating procedures for the delivery of vocational rehabilitation services. Directs and coordinates updates and revisions of policy manuals. Develops processes in accordance with policies and procedures to better serve VR customers.

Coordinates the update or revision of field services policies, procedures, guidelines/best practices for services, and policy-related updates to the Vocational Rehabilitation Case Management System, when needed. Recommends policy changes to improve programs or meet new program requirements and/or new federal requirements.

Ensures the development of partnerships, liaison activities, and collaboration with community partners, stakeholders, and other agencies to promote the provision of services to individuals with disabilities as they relate to VR programs.

The employee must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The employee must interact courteously with others. The employee’s performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the section. Attendance is an essential function of this position.

Performs related work as required.

 Knowledge, Skills and Abilities:

Knowledge of: the principles and practices of counseling, guidance, work evaluation or vocational rehabilitation and the principles and practices of supervision, administration or consultation.

Ability to: utilize problem-solving techniques; understand, apply and establish applicable rules, regulations, policies and procedures; prioritize workloads; develop various reports; formulate policies and procedures; establish and maintain effective working relationships with others; communicate effectively; and plan, organize and direct program activities.

Requirements:

1-3 years experience

High school/GED

1-25% Travel

APPLICATION INFORMATION AND REQUIREMENTS

Candidate Profile (application) must be complete in its entirety. Your packet may be delayed at the final review step if you are missing the below items:

• Work History (entered with the most recent/current listed first:
• Any and all State of Florida jobs
• Any and all Florida University jobs
• All periods of employment
• Periods of unemployment
• Gaps 3 months or more*
• Education
• Volunteer Experience
• Include supervisor names and phone numbers including current place of employment.
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will convert to your official application.

• If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.

Complete and register your State of Florida Employment Application on-line, which will then enable you to electronically submit your application for advertised vacancies in the state agencies. The State of Florida application online can be edited at any time prior to each submission and will automatically populate when you apply to a specific position.

After you have applied to one or more job advertisements, all submitted applications can be viewed from the "Applicant Home Page" by clicking on "View Your Applicant Submissions. "A listing of all the positions to which you have applied will be displayed. You can view and/or print any or all the submitted applications, although this information is also maintained online.

[or]

• Download and then fax a completed application to the People First Service Center at 888-403-2110.  Be sure to include the requisition number on each page of your application.

For assistance in completing the employment application or applying for jobs using the People First system, call the People First Service Center at 1-877-562-7287.

It is the policy of the Florida Department of Education that applicants for employment undergo level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

All applicants for employment or to volunteer who are selected for an interview will be provided with the Consent to Background Screening form for level 2 screening, the Affidavit of Good Moral Character, and the Notice of Rights. The leading candidate for employment or to volunteer will be required to execute the Consent form and Affidavit, report to a designated location, and submit fingerprints for level 2 screening.

No applicant for a designated position will be employed or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department.

Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.

STATE OF FLORIDA EMPLOYEE BENEFITS:                                                                                                                                                                                                                                                                                                    

State of Florida Retirement - 3% Employee Contribution Required

Health Insurance for Individual or Family Coverage – Employee pays (Individual $8.34/month or Family $30.00/month) 

Life Insurance – State pays premium for $25,000 basic term life insurance for full time employee

Additional supplemental insurances available such as dental, vision, etc.

Tax Deferred Medical and Child Care Reimbursement Accounts available

Tuition Fee Waivers (Accepted by major Florida colleges/universities)

Career Growth      

Maternity and Parental Leave Benefits

Student Loan Forgiveness Program (Eligibility required)

Flexible Spending Accounts

Benefits information can be found on the following website:

Insurance Benefits: http://www.myflorida.com/MyBenefits 

LEAVE INFORMATION

10 Paid Holidays annually

Annual Leave - Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.

Sick Leave -. Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 104 hours of sick leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.