GEOGRAPHIC INFORMATION SYSTEM TECHNICIAN - 40034040

Requisition No: 844340 

Agency: Commerce

Working Title: GEOGRAPHIC INFORMATION SYSTEM TECHNICIAN - 40034040

 Pay Plan: Career Service

Position Number: 40034040 

Salary:  $49,584.67 to 55,000.00 annually 

Posting Closing Date: 02/14/2025 

Total Compensation Estimator Tool

Your Specific Responsibilities:

The purpose of the Office of Broadband is to assist communities throughout Florida with expanding broadband internet access.  The Office of Broadband uses strategies, planning, studies, and partnerships of various programs around the state and available within the Department of Commerce, Division of Community Development (DCD) to energize economic growth and create jobs for families in Florida. This includes providing education and information to local leaders, local, regional, and state organizations, business leaders and others, to encourage communication and collaboration among our partners, state and federal agencies and the private sector.

This position works as a project manager and liaison within the Division of Community Development’s Office of Broadband and is  responsible for coordinating projects between the Office of Broadband and contractors  and/or consultant’s hired by the Office of Broadband.

• Provide project management and/or business analyst services to ensure Broadband projects and initiatives are  met.
• Provide technical support to Office of Broadband personnel to ensure key elements of the Office of Broadband mission are being delivered in a timely and complete manner. 

• Serveas product owner for the Office of Broadband for current and future applications – this includes gathering information from all stakeholders necessary to determine application-specific direction and priorities
• Partner with Office of Broadband teams to analyze manual processes for improvement and provide recommendations to Office of Broadband management on potential areas of improvement.
• Research approaches used by other State of Florida Agencies to identify projects that would benefit the Office of Broadband, or approaches that can be re-used.
• Actively propose continuous improvements for the Office of Broadband’s IT needs.
• Work with Office of Broadband staff to identify common needs and propose enterprise solutions.
• Assist in the installation, development, and management of ESRI ArcGIS Enterprise Environments and ESRI desktop software.
• Assist with the administration and maintenance of the ArcGIS Online Environment.
• Participate in scoping activities through providing technical input on proposed GIS and technical processes.
• Design, lead, and maintain complex data structure models, including upkeep of documentation.
• Provide technical Geographic Information System(GIS) support to internal and external business stakeholders in the use of GIS web map services and ArcGIS Enterprise (Portal & ArcGIS Server).
• Collaborate with IT to ensure Office of Broadband software complies with established IT policies, procedures, practices, and methodologies.
• Perform other technical assignments needed to support Application Services. These assignments include, but are not limited to Portal user account management, metadata collection and maintenance.
• Work with the Office of Broadband leadership and other staff to investigate new technologies.
• Assist with Office of Broadbands website updates/administration.
• May support graphics/Publication Support & Design for the Office of Broadband webpage.
• Other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of SQL Server and Geodatabase principles.
• Knowledge of data processing methods primarily utilizing arcpy.
• Knowledge of ArcGIS Online, ArcGIS Hub, and ArcGIS Enterprise administration practices.
• Knowledge of project management and business analyst concepts, techniques, methodologies, and practices.
• Ability to effectively communicate, both verbal and written, with a wide range of audiences.
• Ability to communicate technical information.
• Ability to collaborate and coordinate with business owners and customers, business analysts, project managers, and IT managers and staff.
• Ability to identify, track, and manage project issues and risks.
• Ability to work with cross-functional teams and staff of all levels.
• Ability to lead group discussions and manage conflict to achieve meeting objectives.
• Ability to proactively identify problems and generate solutions.
• Ability to balance multiple priorities and quickly adjust to changing priorities.
• Ability to analyze organizational operating practices or procedures.
• Ability to consult with managerial or supervisory personnel.
• Ability to develop and revise policies, procedures, methods, or standards.
• Ability to make presentations.
• Ability to plan and organize work.
• Ability to prepare reports for management.
• Ability to use conflict resolution techniques.
• Strong customer service skills and focus.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Project, and Visio.
• Ability to travel.

Preferred –

ArcGIS Online, ArcGIS Hub, and ArcGIS Enterprise

Pay: $49,584.67 to $55,000.00 annually

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

The purpose of the Office of Broadband is to assist communities throughout Florida with expanding broadband internet access.  The Office of Broadband uses strategies, planning, studies, and partnerships of various programs around the state and available within the Department of Commerce, Division of Community Development (DCD) to energize economic growth and create jobs for families in Florida. 

The Difference You Will Make:

This position works as a project manager and liaison within the Division of Community Development’s Office of Broadband and is  responsible for coordinating projects between the Office of Broadband and contractors  and/or consultant’s hired by the Office of Broadband.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.  

Where You Will Work:   

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend.  FloridaCommerce’s main office is in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you a unique experience, professional growth, entertainment, and culture. Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

* We care about the success of our employees.

* We are always improving our technology, our tools, our customer’s experiences, and ourselves.

* A rewarding experience for reliable, compassionate, and professional employees.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.