GOVERNMENT OPERATIONS CONSULTANT I - 48003131

Requisition No: 848790 

Agency: Department of Education

Working Title: GOVERNMENT OPERATIONS CONSULTANT I - 48003131

 Pay Plan: Career Service

Position Number: 48003131 

Salary:  39,320.88 

Posting Closing Date: 03/25/2025 

Total Compensation Estimator Tool

Florida Department of Education

Division of K-12 Public Schools

Bureau of Family and Community Outreach

Location: Tallahassee Turlington Building

Government Operations Consultant I / 48003131

Salary: $39,320.88 - $41,286.92

Florida Department of Education Mission Statement (or) Mission of the Bureau/Office

Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida's education system for students of all backgrounds and abilities. Our site reflects this cooperative relationship and the role that so many Floridians play in ensuring student success.

The FDOE’s mission for Florida’s Early Learning-20 education system is to increase the proficiency of all students within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued by students, parents, and communities.

Serving approximately 3 million students, 4,400 public schools, 28 colleges, 200,000 instructional staff, 46,000 college professors and administrators, and 340,000 full-time staff throughout the state, FDOE enhances programs and services for Florida’s students from early learning through college and career development. In addition, FDOE manages programs that assist individuals who are blind, visually impaired, or disabled succeed either in school settings or careers - encouraging independence and self-sufficiency.

FDOE’s goal is to hire individuals to provide:

1. Higher Student Achievement
2. Seamless Articulation and Maximum Access
3. Skilled Workforce and Economic Development
4. Quality Services

Office Contact

Tiffany Chandler, 850-245-0679

Job Description

The employee in this position serves as the personnel liaison for the Bureau of Family and Community Outreach, serving as the direct support to the bureau chief and the support to three directors who manage the following program areas: Family and Community Engagement, Pre­Collegiate Programs and 21st Century Community Learning Centers. All these program offices will have reports and/or communications that must be prepared and routed for approval.

*This position is not approved for teleworking.

Duties and Responsibilities

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

• Perform administrative and clerical duties in support of the Bureau of Family and Community Outreach.
• Proof and review outgoing correspondence and printed materials for program staff, when requested, which include spelling, formatting, grammar, and routing.
• Assist staff with training and development opportunities; work with Agency Training Coordinator as necessary to identify resources.
• Serve as staff liaison to assist with requests and resolution of issues. Being productive under tight timeframes, balancing multiple, competing priorities, and maintaining goal-directed behavior and performance sometimes under stressful conditions.
• Maintain all office personnel records for all staff, leave reports, employee performance evaluations and personnel actions for the entire office and maintain confidentiality of such records.
• Maintain bureau function and complete the various tasks and department requirements necessary for the bureau to operate productively.
• Maintain the Paperless Communications system and prepares correspondence for routing and tracking for all correspondence from this bureau. The employee assists with the monitoring and processing of Corr Flow assignments. Maintains the updates for the bureau ,webpage.
• Assist with or prepare travel (i.e., travel authorization request and reimbursement) and make travel arrangements for Bureau Chief and staff as needed.
• Research equipment and supply purchases for all staff and prepare requisitions for leadership approval. The employee facilitates requests for IT, phones, surplus, and supplies.

Who We Are Looking For

The employee must be productive under tight timeframes, balance multiple and competing

priorities and maintain goal-directed behavior and performance sometimes under stressful conditions. The employee's performance and behavior must demonstrate consideration of the

workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function of this position.

Knowledge, Skills, and Abilities

•           Ability to prioritize, plan, organize and coordinate assigned work.

•           Ability to work independently.

•           Ability to analyze operating practices and procedures.

•           Ability to manage assigned tasks within their approved work schedule.

•           Knowledge of office procedures and practices.

•           Knowledge and ability to demonstrate computer proficiency including Microsoft Office Suite, Microsoft PowerPoint, Microsoft Excel, and Microsoft SharePoint.

•           Excellent verbal and written communication skills. 

Minimum Qualifications:

• A high school diploma or its equivalent.
• Experience using Microsoft Office software.
• Experience with handling confidential information.

Preferred Qualifications:

• Preferences will be given to applicants who have at least three years of secretarial or clerical experience.

APPLICATION INFORMATION & REQUIREMENTS

Candidate Profile (application) must be complete in its entirety. Your packet may be held up at the final review step if you are missing the below items:

• Work History (entered with the most recent/current listed first):
  • All State of Florida jobs
  • All Florida University jobs.
  • All periods of employment from high school graduation
  • Periods of unemployment
  • Gaps 3 months or more*
  • Education
  • Volunteer Experience
• Include supervisor names and phone numbers including current place of employment.
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• Experience, education, training, knowledge, skills, and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will convert to your official application.

• If claiming Veteran’s Preference, candidate MUST attach supporting documentation (DD214).
• If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.
• All documentation is due by the close of the vacancy announcement.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

BENEFITS INFORMATION

OPS employees do not participate in state group insurance or the state retirement system.

OPS employees may participate in the State of Florida 457 Deferred Compensation Plan.

OPS employees may wish to inquire into the following state programs:

The “Florida Discount Drug Card” program: http://www.floridadiscountdrugcard.com

The “Cover Florida” Health Care Access program: http://www.coverfloridahealthcare.com

The “Florida KidCare” Health Insurance program: http://floridakidcare.org

BACKGROUND SCREENING REQUIREMENT

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted, or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

SPECIAL REQUIREMENTS: 

Selective Services System (SSS)

Male applicants born on or after October 1, 1962 will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the Selective Service website.

_________________________________End of Requisition_____________________________

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.