GOVERNMENT OPERATIONS CONSULTANT II - 40041013

Requisition No: 871931 

Agency: Commerce

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 40041013

 Pay Plan: Career Service

Position Number: 40041013 

Salary:  AGENCY TO UPDATE 

Posting Closing Date: 03/29/2026 

Total Compensation Estimator Tool

JOB TYPE:    FULL TIME / CS

POSITION LOCATION:      Tallahassee, FL (relocation benefits are not available for this position) 

Government Operations Consultant II

OPEN COMPETITIVE

www.floridajobs.org/

Your Specific Responsibilities:

This position requires a strategic thinker with a strong understanding of small business lending, contract management, and public-private financing programs. The ideal candidate will be detail-oriented, collaborative, and capable of managing multiple priorities in a fast-paced environment. Support the management of contracts currently overseen by senior staff, including tracking deadlines, deliverables, and performance metrics.

• Act as the primary point of contact for all matters related to the Capital Access Program (CAP)
• Develop and maintain subject matter expertise in CAP guidelines, compliance standards, and operational workflows
• Manage lender relationships, including onboarding, training, and ongoing support—especially for high-volume partners like Accion
• Track and report on program performance metrics, ensuring timely and accurate loan processing
• Collaborate with legal, finance, and program teams to ensure contract compliance and audit readiness
• Deliver training and technical assistance to internal staff and external stakeholders
• Contribute to the continuous improvement of CAP policies, procedures, and systems
• Maintain good working relationships and keep in close coordination with program managers from partnering agencies.
• Coordinate the development of business analyses, reports and presentations to facilitate making important business decisions.
• Other duties as assigned by supervisor.

Required Knowledge, Skills, and Abilities:

• Proficient in Excel, word, Outlook, and PowerPoint
• Ability to develop working relationships with colleagues and partners
• Experience in the administration and monitoring of State contracts and agreements
• Strong analytical and quantitative skills
• Excellent written and verbal communication skills
• In-depth understanding of small business lending practices and capital access programs
• Familiarity with federal and state economic development initiatives, including SSBCI
• Working knowledge of contract management principles and public sector procurement
• Strong analytical and problem-solving skills; ability to interpret data and identify trends
• Excellent written and verbal communication skills for engaging with lenders, partners, and internal teams
• Effective project management skills with the ability to prioritize and manage multiple tasks
• Ability to work independently and collaboratively across departments
• Capacity to build and maintain productive relationships with external partners
• Adaptability in a dynamic policy and program environment

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

Minimum:

• Must complete the Florida Certified Contract Manager Certification Training within 12 months of appointment.

• Duties and responsibilities of this position must be performed at the official work site of the Department.
• Travel may be required up to 25% of the time

Preferred:

• Experience working with business lending programs and financial services
• Prior involvement with federal or state economic development programs
• Experience managing contracts, vendor relationships, or compliance activities
• Background working with lenders, CDFIs, or financial institutions
• Experience interpreting or implementing program guidelines, policies, or regulatory requirements
• Project management experience in a government, nonprofit, or financial services setting

Pay:

$45,000.00 – $55,000.00 Annually             

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:        

The Program/Contract Manager for the Capital Access Program (CAP) will play a critical role in the successful administration of the program. This individual will serve as the primary liaison for CAP lenders, oversee program operations, and ensure compliance with all contractual and regulatory requirements. As the program scales, particularly with the onboarding of high-volume, this role will be essential in maintaining efficiency, accuracy, and responsiveness

The Difference You Will Make:

You will assist the Office of Small Business Innovation with ensuring work-flow success. Additionally, you will play a core role in the revitalization of small businesses for Floridians.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:     

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend.  FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

*  State Group Insurance coverage options+
 (health, life, dental, vision, and other supplemental option)

*  Retirement plan options, including employer contributions (www.myfrs.com)

*  Nine paid holidays and a Personal Holiday each year

*  Annual and Sick Leave Benefits

*  Student Loan Forgiveness Program (Eligibility required)

*  Flexible Spending Accounts

*  Tuition Fee Waivers (Accepted by major Florida colleges/universities)

*  Ongoing comprehensive training provided

*  Career Growth      

*  Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

* We care about the success of our employees.

* We are always improving our technology, our tools, our customer’s experiences, and ourselves.

* A rewarding experience for reliable, compassionate, and professional employees.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.