GOVERNMENT OPERATIONS CONSULTANT II - 42000488 (FOR INTERNAL AGENCY EMPLOYEES ONLY)

Requisition No: 881230 

Agency: Agriculture and Consumer Services

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 42000488 (FOR INTERNAL AGENCY EMPLOYEES ONLY)

 Pay Plan: Career Service

Position Number: 42000488 

Salary:  $52,954.72 - $62,000.12 

Posting Closing Date: 08/14/2026 

Total Compensation Estimator Tool

GOVERNMENT OPERATIONS CONSULTANT II
 

FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES

DIVISION OF ADMINISTRATION
DIRECTOR’S OFFICE

***INTERNAL AGENCY OPPORTUNITY--
ONLY CURRENT EMPLOYEES OF THE FLORIDA DEPARTMENT OF
AGRICULTURE AND CONSUMER SERVICES WILL BE CONSIDERED.***
 

MINIMUM REQUIREMENTS:

A high school diploma or its equivalent and seven (7) years of professional or nonprofessional experience in Instructional Systems, Instructional Design, Educational Technology, systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work; or

A bachelor’s degree (4 years) from an accredited college or university and three (3) years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work; or

A master’s degree (6 years) from an accredited college or university can substitute for one (1) year of the required experience. 

EDUCATIONAL NOTE: Graduates utilizing education attained in the United States to meet the minimum requirements of a position will not be appointed until verification of the applicable degree has been obtained. Foreign trained graduates utilizing a degree attained outside of the United States to meet the minimum requirements of a position must be prepared to provide a copy of a credential evaluation conducted by an Approved Credential Evaluation Agency.  A list of approved agencies can be viewed at “Approved Credential Evaluation Agencies, Florida Department of Education.” Approved Credential Evaluation Agencies (fldoe.org) 

Requires possession of a valid Class E driver license.

***ATTENTION CANDIDATES***

To be considered for a position with the Florida Department of Agriculture and Consumer Services:

• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be verifiable in the Candidate Profile.
  
  

The Florida Department of Agriculture and Consumer Services values
and supports employment of individuals with disabilities. Qualified
individuals with disabilities are encouraged to apply.

ADDITIONAL REQUIREMENTS:

Occasional travel required.

NOTES:

To maintain fairness and integrity, applicants are required to provide honest and authentic responses during all stages of the evaluation and selection process. Applicants must rely on their own personal knowledge, thoughts, and impressions. A candidate’s use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews will be taken into consideration when determining qualification for the position.

Successful applicant must pass a background screening, including fingerprinting, as a condition of employment.

JOB DUTIES:

Designs, builds, configures, and maintains the department’s Learning Management System (LMS). Monitors system functionality, researches and resolves LMS issues, and manages division utilization. Develops and updates procedures for LMS use, ensures data accuracy, and supports reporting needs, including generating and distributing records and dashboards using tools such as Power BI.

Analyzes policies, procedures, and program requirements to develop accurate, compliant online course content. Collaborates with subject‑matter experts to ensure training materials remain current, accessible, and aligned with departmental standards.

Provides customer service and troubleshooting for LMS users through in‑person assistance, email, phone, and remote desktop support. Responds to and resolves help‑desk tickets, ensuring timely closure and high‑quality service.

Develops, coordinates, and delivers training opportunities for department employees, including in‑person sessions, webinars, virtual instruction, and electronic communication. Supports annual required training, professional development, and specialized training needs. Maintains training records, tracking, and documentation.

Identifies and evaluates problems uncovered through testing, user feedback, or system monitoring. Corrects issues when appropriate or refers them to the proper personnel to ensure timely resolution and continuous improvement.

Trains and instructs staff in the use of the LMS and related programs. Serves as a consultant and liaison between divisions and subject‑matter experts in the analysis, design, configuration, testing, and evaluation of training initiatives to ensure standards, objectives, and deliverables are met. Provides technical support in multimedia equipment and other training technology.

Performs special projects and other related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to plan, organize and direct program activities
• Ability to respond quickly to changing priorities/deadlines
• Ability to work well in a high-volume and fast-paced teamwork environment
• Ability to prioritize and manage multiple tasks
• Ability to manage general office needs and activities (filing, copying, etc.)
• Ability to learn and develop new skills within the work environment.
• Ability to work beyond a normal eight-hour day in order to accomplish necessary training program objectives
• Ability to carry, load, transport, and set up audio/visual resources, classroom materials and other items weighing up to 40 pounds. 
• Skills in presentation/graphic software and programs including Learning Management systems, SCORM type files, multi-media use, Adobe Captive, Adobe Presenter, Adobe Dreamweaver, Adobe Premier, Adobe Illustrator, Adobe Creative Suites and Adobe Dreamweaver.
• Intermediate to advanced skill level with each of the following software: Microsoft Office Suite programs including Word, PowerPoint, Excel, Publisher and Outlook.
• Skill with preparing, editing and proofing written materials.
  
  

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck.  The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please visit www.myfrs.com;)
• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a complete list of benefits, visit www.mybenefits.myflorida.com.

For an estimate of the total compensation package for this position, please visit the “Total Compensation Estimator Tool” located above under the “Posting Closing Date.”

SPECIAL NOTES:

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.