Florida Department of Education

Division of Early Learning

Bureau of Partnership Initiatives and CCRR

Location: Turlington

Position Title: Governmental Operations Consultant II-CS

Salary Range: $45,060.11 - $52,092.96

ANTICIPATED VACANCY

CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY

This advertisement may be used to fill multiple vacancies up to six months.

APPLICATION INFORMATION & HIRING REQUIREMENTS

Application Information:

• Your Candidate Profile (application) must be complete in its entirety.
• Work History (in easy to review chronological order) Consists of:
  • Any position held by a State of Florida Agency45,060.11
  • Any position held by a Florida University
  • All periods of employment from high school graduation
  • All periods of current or prior unemployment
  • Gaps 3 months or more must be accounted for*
  • Any Education
  • Any Volunteer Experience
  • Your resume and application must match
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

Hiring Information and Requirements:

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.
• If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.

If you are missing any of the items above, your packet may be held up at the final review step.

NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

OFFICE CONTACT:

Emilie Willis, 850-245-0332

JOB DESCRIPTION:

Under the supervision of the Child Care Resource & Referral (CCR&R) Program Manager, and in collaboration with other team members, serve as a CCR&R Program Analyst and Head Start State Collaboration Office Coordinator. This analyst will demonstrate strong customer service skills and work in tandem with team members to identify needs and deliver technical assistance to early leaning coalitions. Support CCR&R and Head Start operations by assisting with customer inquiries to the Division of Early Learning’s (DEL) call center; responding to e-mails, voicemails and maintaining open communication with early learning coalition and contractor staff. This position requires planning, organizing, and coordinating work on the local and statewide levels to facilitate the development of a seamless delivery system of quality program services to enable all children to be ready for school.

DUTIES & RESPONSIBILITIES:

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.) The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

Agency:

-   The employee is expected to demonstrate, model, and reinforce the agency’s fundamental values of quality, fairness, cooperation, respect, commitment, excellence, honesty and teamwork. The employee is expected to demonstrate these values the vast majority of the time in interactions with co-workers, supervisors and customers; in the personal contributions to work assignments and projects; and when representing the agency or the state.

Responsibilities include but are not limited to:

• The employee is expected to demonstrate knowledge, skills, and ability to prepare, provide, and deliver quality work products representative of the Department’s commitment to quality, efficient services and practices. Where applicable, the employee will demonstrate quality document preparation and dissemination evidenced by accuracy, correct grammar and format, appropriate content, proper approvals and timeliness.
• Manage early learning projects related to the activities of the DEL. Working with contractors, vendors, subrecipients on project related tasks including tracking contract deliverables, maintaining communication, and managing invoicing.

• Research child development, early learning, and practitioner topics to promote resource development and sharing; produce topical papers to share with coalitions, parents and providers.
• Collaborate with other organizations and programs engaged in related activities and represent the division and Head Start in meetings, conference calls, workgroups or events with partner agencies.
• Serve as an early childhood content expert for the development of resources, publications, programs and policies. Support resource development from conceptualization to dissemination. Assess future needs. Promote outreach efforts for the DEL.

• Monitor and share relevant early learning trends through the analysis of national, regional and state research; best practices locally and in the nation, policy changes, and other relevant sources of information. Identify gaps in services and the early learning system. Strategize on projects, programs and solutions for gaps.
• Participate in programmatic monitoring of the early learning coalitions to evaluate operational effectiveness and ensure compliance with CCR&R statutory and regulatory requirements, agency rules and policies. Accurately document compliance observations and prepare written recommendations for correcting the finding, implementation of new systems, procedures or organizational changes.
• Maintain communication with the manager and team regarding project status and outcomes.
• Perform other duties as assigned.
• Some travel is required.

Head Start Collaboration Office (HSCO)

• Assist the Head Start Collaboration Director in implementation of goals per the HSCO refunding application.
• Gather, interpret, analyze and prepare data for studies, reports and recommendations.
• Coordinate activities with other related organizations, agencies, etc. representing the state collaboration office.
• Arrange travel requests and prepare travel arrangements and reservations.
• Prepare correspondence, reports, forms, surveys, agendas and related materials.
• Organize various workgroups, meetings and conferences. Assemble related background materials. Prepare agendas, presentations, reports and other related items. Record action items.
• Develop office notices, flyers, brochures, newsletters, media releases, news articles, and other informational materials about related programs and services.
• Attend select in person meetings and events, which may require overnight travel.
• Participate in select virtual meetings with the HSCO as requested.
• Provide feedback for HSCO and Office of Head Start required reporting documents and surveys.
• Work within the Head Start Enterprise System to pull reports, data and contact information as needed.
• Perform other duties as assigned.
• Some travel is required.

WHO WE’RE LOOKING FOR:

The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function.

MINIMUM QUALIFICATIONS

• Required Licensure/Registration/Certification/Experience or Education:

At least 3 years of professional experience working with social services and/or early childhood education.

-     Experience in editing and proofreading documents and reports.

PREFERRED QUALIFICATIONS:

Preference will be given to:

• Applicants who meet both professional and educational experience.
• Applicants who have a bachelor’s degree or higher from an accredited college or University.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge, skills and abilities, including utilization of equipment, expected to master the position to meet expectations:

• Ability to organize and prioritize.
• Knowledge of social services programs and early childhood education.
• Strong communication skills including written, verbal, and computer, including Microsoft Office suite.
• Ability to collect, evaluate, and analyze data.
• Ability to solve problems and develop alternative recommendations.
• Ability to plan, organize and coordinate work assignments.
• Ability to synthesize information and convert to concise descriptions and formats.
• Ability to design and implement appropriate intervention strategies in project implementation
• Ability to collaborate and coordinate with other community agencies and organizations to maximize efforts and avoid duplicative services.
• Ability to organize presentations and train adult learners;
• Exemplify strong analytical and writing skills.
• Ability to travel, as needed.
• Ability to provide excellent customer service.

FLORIDA DEPARTMENT OF EDUATION MISSION STATEMENT

The Division of Early Learning will provide access to high-quality programs and services that build a solid foundation for Florida’s youngest learners to reach their highest potential. The division empowers early childhood educators and families by providing choice in education options, support, and provides resources to ensure Florida’s future leaders are ready to learn, graduate and succeed.

The Division of Early Learning (DEL) is dedicated to providing accessible, affordable, and quality early learning services for the state’s children and families. In partnership with 30 early learning coalitions and Redlands Christian Migrant Association, DEL delivers three programs:

1. The School Readiness Program (SR) offers financial assistance to low-income families for early education and care so they become financially self-sufficient, their young children can be successful in school in the future.
2. Voluntary Prekindergarten (VPK) is a free educational program that prepares 4-year-olds for success in kindergarten and beyond.
3. Child Care Resource and Referral (CCR&R) is a network that helps families identify and select quality child care options that best meet their needs.

FDOE: Division of Early Learning Website

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

• State Group Insurance coverage options+

(health, life, dental, vision, and other supplemental option)

• Nine paid holidays and a Personal Holiday each year
• Student Loan Forgiveness Program (Eligibility required)
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Retirement plan options, including employer contributions (www.myfrs.com)
• • Annual and Sick Leave Benefits

• • Flexible Spending Accounts

• • Ongoing comprehensive training provided

• • Career Growth                                                         
  • Highly skilled, professional environment

*Maternity and Parental Leave Benefits

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

• We care about the success of our employees.
• We are always improving our technology, our tools, our customer’s experiences and ourselves.

• • We care about the success of our clients.
• A rewarding experience for reliable, compassionate and professional employees.