GOVERNMENT OPERATIONS CONSULTANT II - 64005378

Requisition No: 881245 

Agency: Department of Health

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 64005378

 Pay Plan: Career Service

Position Number: 64005378 

Salary:  $55,435.38 - $95,283.82 

Posting Closing Date: 08/12/2026 

Total Compensation Estimator Tool

DEPARTMENT OF HEALTH

DIVISION OF DISABILITY DETERMINATIONS

INTERNAL AGENCY OPPORTUNITY

TITLE:  GOVERNMENT OPERATIONS CONSULTANT II

POSITION LOCATION: TALLAHASSEE / LEON COUNTY

POSITION #:      64005378

SALARY              $55,435.38 - $95,283.82

Your Specific Responsibilities:

This is an independent, professional position serving as the personnel liaison for the division’s employees regarding all areas of human resources.  The incumbent produces information and provides technical assistance to division staff on issues such as payroll, leave, benefits, retirement, personal information updates, classification, recruitment and employee relations.  The incumbent works directly with division employees, division personnel liaisons, and department central office Human Resource staff to resolve personnel related inquires.

Classification: Coordinates the divisions’ classification actions; prepares Classification Action Requests (CAR) and Position Descriptions (PD), reviews and prepares supporting documentation; routes approved classification actions to manager, DOH Human Resource staff; and notifies appropriate supervisor once actions have been approved.  Maintains division’s official Table of Organization utilizing Visio (or other applicable software). Initiate and/or review FLHealthDesk-HR classification tickets to ensure accurately and timely processing.

Recruitment:  Coordinates the divisions’ hiring and recruitment activities. Ensure the correct FLHealthDesk-HR recruitment ticket is initiated to advertise and fill positions. Consult with servicing HR office on hiring and recruitment process. Assist supervisors with recruitment and hiring process and submitting appropriate documentation.

Background Screening: Coordinates and submits appropriate documentation to Department of Health (DOH) Human Resource Management and Social Security Administration for background screening.  Converts screening documentation utilizing Adobe Pro, notifies area offices of screening results, and updates internal data bases. Assist hiring authorities with contacting applicants for the purpose of assisting applicants with compliance and timeliness with updated SSA HSPD 12 background screening requirements. Initiate and/or review FLHealthDesk-HR background screening or Five Year Rescreen tickets to ensure accurately and timely processing.

Payroll, Attendance & Leave:  Consult with servicing HR office for any payroll actions that potentially have an adverse effect on the employee. Assist supervisors with submitting appropriate documentation as per the Pay and Salary Actions Policy. Provides leave and attendance assistance to employees, supervisors, and managers, i.e., unapproving timesheets in People First, notifying DOH on new hires to adjust continuous service dates for leave accrual, updating and approving timesheets for managers during extenuating circumstances; notifying supervisors of unapproved timesheets (missing timesheet reports), etc. Requires the use of multiple data bases, i.e., People First, DDD internal reports, and Social Security Administration systems. 

Insurance and Benefits: Responds from DDD as the employer to claim forms received from disability insurance providers for insurance claims filed by employees. Provides guidance and assistance with retirement/DROP inquiries to employees. Initiate or assist employees with submitting a Retirement Application ticket in FLHealthDesk-HR.

Worker’s Compensation:  Provides technical assistance to supervisors and employees regarding worker’s compensation, including pay and leave assistance.  Assist employee in initiating claims to WC provider and inform employees and supervisors to file incident reports as required by the DOH Incident Reporting Policy.

Family Medical Leave Act/Family Supportive Work Program:  Provides technical assistance to supervisors and employees regarding the use of FMLA and/or FSWP.  Tracks number of hours utilized by each employee including updating timesheets in People First; and provides timely and appropriate notifications to staff as needed. 

Performance Evaluations:  Assists supervisors with the establishment of performance standards, internal processes, and with the use of People First systems.  May consult with supervisors on the overall rules and procedures regarding probationary periods, appropriate documentation to support any labor relation activities, and provide appropriate written documentation for management.

Training: Prepares training materials and trains employees statewide in routine personnel processes, combining and integrating People Frist, DOH, and division protocols and procedures.  Ensure assigned HR trainings are completed, as directed.

Reporting: Run routine personnel reports from available systems as needed. Provides management, supervisors, and employees personnel data reports utilizing software such as Excel and People First Data Warehouse reports.  Requires knowledge of Human Resource system (People First), Department of Management Services Data Warehouse categories to run ad hoc reports as needed. Compiles a variety of internal reports to update Social Security Administration’s internal DIODs reports on a weekly basis.

File Room:  Assists supervisors with ensuring the separation checklists are completed within three (3) business days of separation. Ensure resignation is attached to Separation ticket. Ensure public records requests, subpoenas, or other documents are forwarded to the servicing HR via Submit Documents to HR ticket, within one (1) business day of receipt. Assist with retrieving archived termed personnel files when needed (files that were not transferred to servicing HR).

Provides general HR technical assistance to division staff in the interpretation of applicable human resource rules, policies and protocols as well as the internal division practices and policies. Participates as needed in the DOH Human Resource Management conference calls.

Performs other work duties as required.

Required Knowledge, Skills, and Abilities:

Knowledge of state and federal laws, policies and procedures governing state and DDD employees.

Knowledge of personnel management processes including classification, recruitment, performance management, payroll and attendance & leave.

Effective communication skills to interact with employees and management both verbally and in writing.

Ability to identify and resolve personnel related issues.

Ability to work independently or as a team member.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work: Tallahassee

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

 Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and participation in direct deposit.

Your conditional job offer and access to Social Security Administration’s (SSA’s) systems, data, information, and/or premises are contingent upon you passing the SSA suitability process.

*Note: This covers the preliminary screening (pre-screen) and the final background adjudication stage of the suitability process.

 Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
 
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 
 
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 
 
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   
 
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.