GOVERNMENT OPERATIONS CONSULTANT II - 64050753

Requisition No: 858565 

Agency: Department of Health

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 64050753

 Pay Plan: Career Service

Position Number: 64050753 

Salary:  $60,000.00 

Posting Closing Date: 08/25/2025 

Total Compensation Estimator Tool

Open Competitive Opportunnity

Your Specific Responsibilities:

This professional position located within the Division of Emergency Preparedness and Community Support, Bureau of Emergency Medical Oversight, Trauma Section. The key areas of responsibilities include coordination of trauma center site surveys; trauma application process; trauma center standards; regional trauma systems planning, trauma system strategic planning and trauma system performance and quality improvement.

Trauma Center Application / Verification: Responsible for the annual distribution of the Letter of Intent per the current Trauma System Assessment Report. Directs interested hospitals to information regarding application submission, statutes, rule, and standards pertaining to the application process, as further detailed in the Trauma Desk Guide. Assists the Trauma Section Administrator and fellow trauma staff team members with the processing of applications, by the timeline established in Section 395.4025, Florida Statutes and Section 64J-2.012, Florida Administrative Code. Assists the Trauma Section in developing program policies and procedures streamlining the trauma center application and verification processes.

Site Surveys: Responsible for coordination and oversight of trauma center site surveys within the timelines set forth in Sections 395.4025, Florida Statute, and Section 64J-2.016, Florida Administrative Code. This position shall serve as the liaison between the Department and regulated entities relating the planning and execution of trauma center site surveys. Notifies the trauma center of the specifics of the site survey in a timely manner, as outlined in the Trauma Desk Guide, including notification between six and nine months prior to the survey date. The position is responsible for preparing and sending key deliverables such as the Notification Letter, Trauma Center Preparation Equivalency Document (for ACS-certified centers), Trauma Survey Hybrid Model Preparation Information (for non-ACS centers), and the Electronic Pre-Survey Questionnaire (EPSQ). It also ensures the EPSQ is provided to the out-of-state survey team for review, emphasizing the importance of complete questionnaires to avoid deficiencies. Develops and maintains professional, collaborative relationships with local, state, regional, and national stakeholders, and trauma site surveyors as necessary to effectively implement program goals and objectives. Collaborates with the trauma site survey team in the evaluation and opportunities for improvement of the Florida trauma center site survey process and electronic pre-survey questionnaire.

Trauma System Performance and Quality Improvement / Assurance: Provides technical expertise to section leadership on developing, documenting, and implementing operational practices that fulfill the Department's duties under Section 395.4025, Florida Statute, regarding trauma center selection, quality assurance, and records management. Assists the Trauma Section Administrator with operational policies for the unit, and establishing procedures, as required, to implement policies and achieve operational objectives. Supports and collaborates with efforts led by the Florida Committee on Trauma (FCOT) to improve the quality of care for trauma patients in Florida, including activities related to statewide quality data analysis and linking the trauma community to the Florida Trauma System Advisory Council (FTSAC).

Consultant Recruitment Support: Provide supporting assistance in identifying qualified vendors and consultants with necessary subject matter expertise for trauma center designation and renewal. This includes liaison activities with trauma site surveyors regarding assignments responsibilities and assisting in providing educational and work tools for their preparation as a surveyor.

Recordkeeping and Planning: This position shall be responsible for maintaining trauma center contact information, site survey records and documentation, as well as other files, in accordance with record management practices outlined in Florida Statute.

Meeting, Planning, and Facilitation: This position shall be responsible for assisting with the planning, procurement, coordination of materials and other facets of meeting planning for planning of trauma center site surveys and the Florida Trauma System Advisory Council meetings, as well as any other meetings that may arise.

Public Outreach: Recommends and coordinates efforts to reach the public, as well as potential trauma centers and site surveyors with news and information about Florida’s trauma system of care. Plans workload and workflow for professional events while establishing achievable deadlines and work objectives to include excellent time management skills.

Also performs other duties as assigned, including providing assistance as needed in response to and recovery following natural or man-made disasters.

Required Knowledge, Skills, and Abilities:

• Knowledge and skills with Microsoft Word, Excel, Access and PowerPoint.
• Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluating techniques.
• Knowledge of principles and processes involved in business and organizational planning, coordination and execution, including strategic planning, resource allocation, leadership techniques, etc.
• Ability to analyze and organize statistical information to interpret results into reports, tabulations, charts and graphs.
• Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of management practices.
• Ability to communicate effectively both written and verbal.
• Ability to work independently to plan, organize and coordinate work assignments.
• Ability to establish and maintain effective working relationships with others.
• Ability to write policies and procedures.
• Ability to utilize logic and analysis to identify the strengths and weaknesses of difference approaches.

Qualifications:

• High School Diploma or GED Equivalent prefered
• Associate degree or bachelor’s Degree is desired
• Experience working as a Registered Nurse is desired (but not required)
• 3-5 years of colleague and/or customer interaction
• Experience working in a public health regulatory setting is desired
• Multi-task driven

Travel Time:  1-25%

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

4042 Bald Cypress Way, Tallahassee, Fl. 32399

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.