GOVERNMENT OPERATIONS CONSULTANT II - 65000084

Requisition No: 865431 

Agency: Elder Affairs

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 65000084

 Pay Plan: Career Service

Position Number: 65000084 

Salary:  $4,583.34-$5,083.34 MONTHLY 

Posting Closing Date: 11/18/2025 

Total Compensation Estimator Tool

DEPARTMENT OF ELDER AFFAIRS

HUMAN RESOURCES

**INTERNAL**

**PENDING RECLASSIFICATION**

POSITION OVERVIEW AND RESPONSIBILITIES:

This is a highly responsible position within the Bureau of Human Resources responsible for the direction, organization, operation, and strategic analysis of all recruitment and staff development efforts within the Department of Elder Affairs.  This position requires occasional travel. 

PAY:

Salary will be commensurate with experience and qualifications, ranging from $55,000.08 to 61,000.08, annually.

DUTIES AND RESPONSIBILITIES:

Administration

• Develops and coordinates short and long-range training and development plans.  Responsible for reviewing the effectiveness and quality of all Department training.
• Represents the Department with state and national groups dealing with training and development issues.  Responsible for remaining abreast of current trends in training and development.  Incorporates enhancements into the Department's training and development program based on proven practices.
• Represents training and development interests in meetings with Headquarters and District Personnel, Department Managers, the Department of Management Services, and other state agencies, consultants, contractors, and vendors. Responsible for managing the impact of policy and procedural changes that affect Department training.

Development

• Facilitates increased productivity of the Department and employees by consulting statewide and across organizational and program lines with managers and employees to identify organizational training needs, training issues, and performance improvement opportunities.
• Identifies, investigates, and recommends a comprehensive executive and senior management development program which includes specific training opportunities.  Working with management, vendors, and internal instructors, coordinates the continuous updates of Department training programs.
• Identifies and recommends new training programs, tools, media, methods and technologies for use by the Department.  Responsible for guiding instructors and trainers in the acquisition and improvements of additional training skills.

Training

• Develops and implements a comprehensive training and development program for the Department which fulfills identified performance needs and specific mandated training requirements.
• Develops and delivers statewide management and supervisory training programs for DOEA employees.
• Develops, modifies and maintains the Department's training records systems including Departmental training, Florida’s Sunshine Law, Governor’s Code of Ethics, HIPAA Privacy and Security Rule, Preventing Workplace Harassment, Public Records Act, and supervisory training.  Ensures that all entries are accurate and timely processed.
• Develops and delivers new and innovative training programs as required.  Receiving input from management and subject matter experts, responsible for developing and delivering training that meets needs identified during assessment and enhances employee development.
• Maintains and monitors course management tasks in the Learning Management System (LMS).  
• Responsible for developing and managing the training and evaluation program which supports all Department training.  Ensures detailed and timely feedback is provided to training providers. Ensures that Department standards of training are adhered to.
• Performs other duties as required.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of and ability to use the People First Personnel System and People First Learning Management System (LMS).
• Possesses excellent communication skills and effective presentation skills
• Skilled in the use of word processing and other software applications.  
• Ability to deal effectively with internal and external customers in a professional and courteous manner.
• Ability to understand, apply and interpret Personnel related rules, regulations, policies, and procedures.
• Ability to organize and use available resources effectively, set and meet time schedules, delegate responsibility, communicate assignments clearly and effectively, and meet deadlines with a quality product.
• Ability to research, gather and analyze data and prepare position statements, reports, or papers on special topics; Routinely researches existing and proposed legislation, policy, procedures, etc., to determine the impact on the Department's Training and Development program; Additionally, reviews these items for impact on Human Resource policies and procedures.
• Ability to develop training plans and materials and to communicate training materials to technical and non-technical staff.
• Ability to communicate effectively orally and in writing; Produces technically accurate and professional correspondence in support of programs for which the position is responsible.
• Ability to maintain strict confidentiality.
• Ability to travel.

THE BENEFITS OF WORKING FOR THE STATE OF FLORIDA:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive employee benefits including:

• State Group Health Insurance Coverage;
• $25,000 Life Insurance Policy (100% paid by employer);
• Dental, vision, and other supplemental insurance options available;
• Annual and Sick Leave benefits,
• 10 paid holidays each year;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);
• Flexible Spending Accounts; and
• Tuition waivers to attend State of Florida community colleges, colleges, and universities!

For a more complete list of benefits, click https://www.mybenefits.myflorida.com/.

OUR ORGANIZATION AND MISSION:

The Department is dedicated to promoting the well-being, safety, and independence of Florida's seniors, their families, and caregivers. Its vision is for all Floridians to live well and age well.

SPECIAL NOTE:

Candidate Profile (application) must be complete in its entirety.

• Include supervisor names and phone numbers of all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed. Gaps of employment for 3 months or more MUST be addressed on application.
• Experience, education, training, knowledge, skills, and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• Periods of employment should be entered with the most recent/current listed first.
• If you are a retiree of the Florida Retirement System (FRS), please contact the FRS to determine if your current benefits may be affected if you are reemployed with the State of Florida in an FRS-covered position.  Your current retirement benefits may be canceled, suspended, or deemed invalid depending upon the date of your retirement. 
• If claiming Veteran’s Preference, candidates MUST attach supporting documentation (DD214).
• If claiming Right to First Interview, candidates MUST attach a copy of your official layoff letter when applying.
• All documentation is due by the close of the vacancy announcement.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

BACKGROUND CHECKS:

Successful completion of a Level 2 Criminal History Background Check is required for all applicants selected for this position.

APPLICANT INFORMATION:

Applicants should apply on-line via the People First Website https://peoplefirst.myflorida.com by 11:59 p.m. (EST) on the closing date of the position vacancy advertisement but are strongly encouraged to apply by 6:00 p.m. on the closing date to avoid any system down times or any other complications that may arise.

If you have problems applying on-line, call the People First Service Center at 1-877-562-7287. Paper applications will not be accepted by the agency.

The Department of Elder Affairs is an "older worker-friendly" employer and also lists vacancies on the Silver Edition website, found at http://silver.employflorida.com, that connects persons age 50 and older with other businesses/volunteer organizations/employers who specify they are "older worker-friendly."

The Department of Elder Affairs is an E-Verify employer and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each New Employee’s I-9 Form to confirm work eligibility.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.