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GOVERNMENT OPERATIONS CONSULTANT II - 72000960

Date: Nov 17, 2021

Location: TALLAHASSEE, FL, US, 32399

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 486210 

Agency: Management Services

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 72000960

Position Number: 72000960 

Salary:  $45,000.00 - $50,378.90 

Posting Closing Date: 11/30/2021 

Government Operations Consultant II
Bureau of Building Systems, Property Management Section
Division of Real Estate Development and Management
State of Florida Department of Management Services
This position is located in Tallahassee, Florida

The Florida Department of Management Services (DMS) is a customer-oriented agency responsible for managing the various business and workforce-related functions of state government. Under the direction of Governor Ron DeSantis and DMS’ Executive Leadership Team, the agency oversees the real estate, procurement, human resources, group insurance, retirement, technology, private prisons, fleet, and federal property assistance programs utilized throughout Florida’s state government. DMS is relied upon to establish, maintain and improve the business processes used by state employees to create a better, not bigger government. DMS facilitates the delivery of these programs and services and provides tools and training to bolster the efficiency and effectiveness of the state’s workforce. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.” Under the leadership of DMS Secretary J. Todd Inman, DMS’ employees embody four pillars on a daily basis: lead by example; serve with excellence; create efficiencies; and challenge the status quo.

Position Overview and Responsibilities:
This position serves as a liaison among TRIRIGA stakeholders in order to understand the structure, policies and operations of an organization. This role is involved in identifying problems, needs, and opportunities for improvement and assesses business processes and models and their integration throughout the System Development Life Cycle. Specific responsibilities include, but are not limited to, the following:

Provide statistical analyses of real estate projects though trend analysis, cost benefit analysis and other strategic functions. Work with large data sets including the running calculations, trends, analysis, and reporting.

Assist in the development of the 30-year plan study which includes outlook on age and health of buildings, including occupancy, repair/renovation needs and operational data. Support business and process improvement initiatives to enhance the division’s capabilities to meet operational requirements and provide excellent business services.

Assist in building business case analysis to support recommendations for future plans, activities, and proposals in the best interest of the state.  Interpret TRIRIGA data, analyze results using statistical techniques and provide ongoing reports. 

Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions. Lead ongoing reviews of business processes and developing optimization strategies. Conduct meetings and presentations to share ideas and findings. Effectively communicate your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Ensure solutions meet business needs and requirements.

Manage competing resources and priorities to ensure timely completion of deliverables and projects. Provide technical and operational support to ensure good customer service; triaging support inquiries and respond to incoming requests from customers, prospects, and colleagues through support channels. Educate requesters about best practices and product questions by recommending help related content and/or providing status updates.

Knowledge, Skills, and Abilities:

  • Knowledge of principles and processes involved in business and organizational planning, coordination, and execution.
  • Experience in strategic planning or a related discipline is preferred.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Excellent oral and written communication skills.
  • Comfort with ambiguity and an ability to create clarity.
  • Ability to assimilate information quickly and accurately, synthesize, and clearly communicate highly complex findings to focus on the critical issues and actionable opportunities.
  • Experience interpreting and organizing raw data into a consumable format.
  • Demonstrated ability to build relationships, facilitate teams, manage scope, schedule and budget, and achieve results on projects with multiple stakeholders.
  • Ability to lead and manage multiple tasks and deliver under tight deadlines.
  • Ability to generate reports, projections, spreadsheets.
  • Ability to work in a fast-paced environment and manage time efficiently between multiple priorities.
  • MS Office proficiency, including advanced skill in Excel and PowerPoint.

Minimum Qualifications:

  • Completion of a four-year degree from an accredited college or university and a minimum of two years of strategic planning experience or data collection/interpretation. Experience can substitute on a year-for year-basis for the required college education. 
  • Advanced level of experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • The successful candidate should be able to demonstrate experience in financial analysis and cost/benefit analysis. 

Preferred Qualifications:

  • PowerBI experience.

Special Notes:
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses.

DMS.Ability@dms.myflorida.com

DMS.Veterans@dms.myflorida.com
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Successful completion of background screening will be required for this position.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 


Nearest Major Market: Tallahassee