GOVERNMENT OPERATIONS CONSULTANT II - 73002972

Requisition No: 856705 

Agency: Department of Revenue

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 73002972

 Pay Plan: Career Service

Position Number: 73002972 

Salary:  $51,233.16 - $56,626.08 / Annually 

Posting Closing Date: 07/24/2025 

Total Compensation Estimator Tool

Florida Department of Revenue

Information Services Program

Government Operations Consultant II

Tallahassee

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals, businesses and families across the state, the Florida Department of Revenue invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY: The Information Services Program in Tallahassee, FL is seeking a Government Operations Consultant II with exceptional technical, analytical, and collaborative skills. The incumbent will be a technical lead and member of the Change and Release Processes. 

Change Management controls the Lifecycle of all Changes. The primary objective of Change Management is to enable beneficial Changes to be made with minimum disruption to IT Services. The Process ensures that Requests for Change are recorded, reviewed, prioritized, assessed, planned, approved, implemented, and evaluated in a controlled and consistent manner.

The Release and Deployment Management process protects the integrity of the Production environment by ensuring that authorized new or changed services that the Organization plans to implement has been verified against the agreed Release acceptance criteria prior to implementation.

The incumbent may be responsible to participate in code enhancements and corrections to existing applications as well as assist development of new applications in support of the Change and Release processes. They will work closely with the team to determine requirements for new software systems. The incumbent will need to assist in the writing of technical specifications and perform unit testing. This position will assist technicians as well as train team members. This position will require someone willing to learn quickly and work effectively with a team. The applicant will need excellent communication skills and be comfortable working with diverse business processes.

MINIMUM REQUIREMENTS:  

• Four (4) years of experience in computer systems analysis and/or computer programming.

SUBSTITUTIONS:

• A bachelor's degree from a college or university with a major in one of the computer sciences or in management information systems can substitute on a year for year basis for the required work experience.
• A computer science or management information system related certification can substitute for up to 2 years of experience.

PREFERENCES:

• Experience with Cherwell.
• Experience with SAP.
• Experience with Rev-Trac.

SPECIAL NOTES:

• The tentative salary for this position is $53,929.63 annually.
• Position located in Tallahassee, Florida.
• This position is not eligible for telework.

SALARY: $51,233.16 - $56,626.08.

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Regenia Walker, (850) 717-7346, Regenia.Walker@Floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT:  If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.