GOVERNMENT OPERATIONS CONSULTANT III - 40046207 1

Requisition No: 843632 

Agency: Commerce

Working Title: GOVERNMENT OPERATIONS CONSULTANT III - 40046207 1

 Pay Plan: Career Service

Position Number: 40046207 

Salary:  $49,584.67 - $61,800/Annually- Based on experience. 

Posting Closing Date: 01/02/2025 

Total Compensation Estimator Tool

Government Operations Consultant III, Position Number 40046207

Communication and Outreach Coordinator

The Work You Will Do:

The Government Operations Consultant III, is in the Department of Commerce, Office of Long-Term Resiliency (OLTR). This position performs communications and outreach responsibilities as it relates to OLTR and its many disaster resiliency programs and initiatives.

The Difference You Will Make:

the Office of Long-Term Resiliency (OLTR), supports communities following disasters by addressing long-term recovery needs for housing, infrastructure and economic development. FloridaCommerce is the governor-designated state authority responsible for administering all United States Department of Housing and Urban Development (HUD) long-term recovery funds awarded to the state. The state of Florida has been allocated federal funding to support long-term disaster recovery through the Community Development Block Grant - Disaster Recovery Program (CDBG-DR). CDBG-DR funding is designed to address housing, infrastructure, economic development and mitigation needs that remain after other assistance has been exhausted, including federal assistance as well as private insurance.

Your Specific Responsibilities:

• Media Relations
• Assist Florida Commerce Office of Communications with responses to Office of Long-Term Resiliency
• media request.
• Handle media inquiries, distributing office news to staff, drafting statements for internal and external
• communication.
• This position is back-up support to Division of Communications with responses to Office of Long-Term Resiliency media requests.

Deliverables

• Writing, editing, and distributing program press releases, statements, correspondences, marketing materials, responses to communications and legislative requests, and meeting appropriate deadlines.

• Plans and ensures that program communications products are current and appropriate. Reviews documents for accuracy, correct format and grammatical errors.
• Prepares fact sheets or other written material for distribution.

Research

• Assist with developing briefings for internal and external meetings through independent research.
• Explore opportunities to find new, appropriate strategies to share OLTR’s mission with a diverse stakeholder audience.
• Review materials/communications to ensure the Department’s internal communications are current, appropriate and accurate.

Electronic/News/Media

• Update OLTR’s webpage content to ensure accurate and timely improvement of content on the website.
• Provide technical assistance to program offices and their leads within the OLTR regarding webpage content, layout, and formatting.
• Actively monitor the OLTR’s online news coverage and social media platforms.
• Create content for the department’s social media pages and engage in responsive communication with the online community.
• Assist COM’s Office of Communications with responses to program related media requests.
• Assist in the coordination and fact-checking of information for internal and external requests for program information.
• Assist in the creation of program related press releases and external communications.

Outreach Materials

• Manage creation, production, editing and dissemination of printed and electronic materials for internal education, program development and external outreach.
• Draft and edit automated correspondence and notifications to program participants.
• Compile information for agency reports.
• Assist OLTR’s Communications and Community Outreach Coordinator with the management of the Department’s internal relations activities as well as the planning, directing and developing of communications.
• Attend Resiliency meetings, conferences and related public engagements on behalf of OLTR.
• Serve as a back-up contact for non-governmental partners, Long Term Resiliency Groups and Voluntary Organizations Assisting in Disasters.

Administrative

• Prepares and participates in program presentations and training.
• Assists with special projects as assigned.
• Actively proposes continuous improvements for the program’s communication needs.
• Conduct other administrative duties within OLTR as needed.
• Attend meetings as needed.

Required Knowledge, Skills, and Abilities:

• Effective communication, both verbal and written, with a wide range of audiences.
• Knowledge of project management and business analyst concepts, techniques, methodologies, and practices.
• Ability to work with cross-functional teams and staff of all levels.
• Ability to lead group discussions and manage conflict to achieve meeting objectives.
• Ability to proactively identify problems and generate solutions.
• Ability to balance multiple priorities and quickly adjust to changing priorities.
• Ability to analyze organizational operating practices or procedures.
• Ability to communicate technical information.
• Ability to develop and revise policies, procedures, methods, or standards.
• Ability to direct and coordinate activities of workers or staff.
• Ability to make presentations.
• Ability to plan and organize work.
• Ability to prepare reports for management.
• Ability to use conflict resolution techniques.
• Perform quality assurance reviews of assigned team member work products.
• Reports team progressed through appropriate status reporting protocols and mechanisms.
• Strong customer service focus.
• Possess the technical knowledge as well as the verbal and writing skills needed to effectively communicate with staff and clients in a timely manner.
• Ability to properly use the rules of grammar and punctuation.
• Possess the skills needed to ensure that products are of high quality and meet the stated objectives within assigned time frames.
• Perform quality assurance reviews of assigned team member work products.
• Possess the ability to facilitate and perform external webpage updates.
• Possess the technical knowledge as well as the verbal and writing skills needed to effectively research topics and write articles or prepare information for dissemination.
• Ability to take initiative to plan and complete assigned work with a high level of accuracy.
• Ability to follow directions and work under a minimum amount of supervision.
• Ability to work with cross-functional teams and staff of all levels.
• Ability to lead group discussions and manage conflict to achieve meeting objectives.
• Ability to prepare reports for management.
• Knowledge of and how to operate common business software applications such as Microsoft Office.
• Possess strong critical thinking skills.

Pay:  $49,584.67 - $61,800/Annually- Based on experience.

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.  

Where You Will Work:   

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend.  FloridaCommerce’s main office is in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you a unique experience, professional growth, entertainment, and culture. Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

* We care about the success of our employees.

* We are always improving our technology, our tools, our customer’s experiences, and ourselves.

* A rewarding experience for reliable, compassionate, and professional employees.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.