GOVERNMENT OPERATIONS CONSULTANT III - 48002512

Requisition No: 859920 

Agency: Department of Education

Working Title: GOVERNMENT OPERATIONS CONSULTANT III - 48002512

 Pay Plan: Career Service

Position Number: 48002512 

Salary:  $50,584.67- $55,818.36/annually 

Posting Closing Date: 09/14/2025 

Total Compensation Estimator Tool

Florida Department of Education

Division of Early Learning

Location: Tallahassee Turlington Building

Position Title: Government Operations Consultant III (CS)

Salary Range: $50,584.67 - $55,818.36/annually

CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY

APPLICATION INFORMATION & HIRING REQUIREMENTS

Application Information:

• Your Candidate Profile (application) must be complete in its entirety.
• Work History (in easy to review chronological order) Consists of:

• • Any position held by a State of Florida Agency
  • Any position held by a Florida University
  • All periods of employment from high school graduation
  • All periods of current or prior unemployment
  • Gaps 3 months or more must be accounted for*
  • Any Education
  • Any Volunteer Experience
  • Your resume and application must match
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  

Hiring Information and Requirements:

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.

• If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.

If you are missing any of the items above, your packet may be held up at the final review step.

NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

OFFICE CONTACT:

Lourine Phillips: 850-717-8553

JOB DESCRIPTION:

Under the supervision of the CCR&R Program Manager, and in collaboration with other team members, serve as a CCR&R Program Analyst. This analyst will demonstrate strong customer service skills and work in tandem with team members to identify programmatic needs and deliver technical assistance to early leaning coalitions. Support CCR&R operations by assisting with customer inquiries to the Division’s call center; responding to e-mails, voicemails and maintaining open communication with early learning coalition and contractor staff. This position requires planning, organizing, and coordinating work on the local and statewide levels to facilitate the development of a seamless delivery system of quality program services to enable all children to be ready for school.

DUTIES & RESPONSIBILITIES:

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

Responsibilities include but are not limited to:

• Support CCR&R operations by assisting with customer inquiries to the Division’s call center; responding to e-mails and voicemails.
• Manage early learning projects related to the activities of the Division of Early Learning. Working with contractors, vendors, subrecipients on project related tasks including tracking contract deliverables, maintaining communication, managing invoicing and drafting scopes of work for contracting. 
• Research child development, early learning, and practitioner topics to promote resource development and sharing; produce topical papers to share with coalitions, parents, and providers. 
• Collaborate with other organizations and programs engaged in related activities and represent the Division in meetings, conference calls, workgroups, or events with partner agencies. 
• Serve as an early childhood content expert for the development of resources, publications, programs, and policies. Support resource development from conceptualization to dissemination. Assess future needs. Promote outreach efforts for the DEL.
• Monitor and share relevant early learning trends through the analysis of national, regional and state research, best practices locally and in the nation, policy changes, and other relevant sources of information. Identify gaps in services and the early learning system.  Strategize for projects, programs, and solutions for gaps.
• Participates in programmatic monitoring of the early learning coalitions to evaluate operational effectiveness and ensure compliance with CCR&R statutory and regulatory requirements, agency rules and policies. Accurately document compliance observations.
• Maintain communication with the manager and team regarding project status and outcomes.
• Travel in-state as needed and perform other duties as assigned. 
• Performs other duties as assigned.

WHO WE’RE LOOKING FOR:

The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of unit. Attendance is an essential function.

The employee is expected to demonstrate knowledge, skills, and ability to prepare, provide, and deliver quality work products representative of the Department's commitment to quality, efficient services and practices.

KNOWLEDGE, SKILLS AND ABILITIES: 

Knowledge, skills and abilities, including utilization of equipment, expected to master in order for the position to meet expectations for evaluations and completion of probationary year:

• Ability to organize and prioritize.
• Knowledge of early learning programs and early childhood development.
• Strong communication skills including written, verbal, and computer.
• Knowledge and demonstrated skills in technology and software programs.
• Ability to collect, evaluate, and analyze data.
• Ability to solve problems and develop alternative recommendations.
• Ability to plan, organize and coordinate work assignments.
• Ability to synthesize information and convert to concise descriptions and formats.
• Ability to design and implement appropriate intervention strategies in the implementation of projects.
• Ability to collaborate and coordinate with other community agencies and organizations to maximize efforts and avoid duplicative services.
• Ability to organize presentations and train adult learners;
• Exemplify strong communication skills; and
• Exemplify strong analytical and writing skills.
• Ability to travel, as needed, for professional development opportunities.
• Proficient in Microsoft Office software suite (Word, Excel, and Outlook)
• Ability to provide excellent customer service.

MINIMUM QUALIFICATIONS

At least 3 years of professional experience working with social services and/or early childhood education.

PREFERRED QUALIFICATIONS:

Preferences will be given to:

• Applicants who meet both professional and educational experience.
• Applicants who complete application information and hire requirements listed in the advertisement to completion.
• Applicants who have a bachelor’s degree or higher from an accredited college or University.

NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

LOCATION:

This position is located in the Turlington building at 325 W. Gaines Street, Tallahassee. No telework option.

Florida Division of Early Learning Mission Statement:

The Division of Early Learning will provide access to high-quality programs and services that build a solid foundation for Florida’s youngest learners to reach their highest potential. The division empowers early childhood educators and families by providing choice in education options, support, and provides resources to ensure Florida’s future leaders are ready to learn, graduate and succeed.

The Division of Early Learning (DEL) is dedicated to providing accessible, affordable, and quality early learning services for the state’s children and families. In partnership with 30 early learning coalitions and Redlands Christian Migrant Association, DEL delivers three programs:

1. The School Readiness Program (SR) offers financial assistance to low-income families for early education and care so they become financially self-sufficient, their young children can be successful in school in the future.
2. Voluntary Prekindergarten (VPK) is a free educational program that prepares 4-year-olds for success in kindergarten and beyond.
3. Child Care Resource and Referral (CCR&R) is a network that helps families identify and select quality child care options that best meet their needs.

FDOE: Division of Early Learning Website

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

LEAVE INFORMATION:

• Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.
• Sick Leave - Career Service employees earn 8.667 hours of sick leave credits per month.

BACKGROUND SCREENING REQUIREMENT

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. 

For more information, please visit the Selective Service website.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.