Government Operations Consultant III - 60037988

Requisition No: 855642 

Agency: Children and Families

Working Title: Government Operations Consultant III - 60037988

 Pay Plan: Career Service

Position Number: 60037988 

Salary:  $1,574.93 - $2,307.70 / Bi-weekly 

Posting Closing Date: 07/15/2025 

Total Compensation Estimator Tool

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning and administration of all publicly funded substance abuse and mental health services, designating Baker Act Receiving facilities, and licensing substance abuse providers.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

THIS IS NOT A TELEWORK POSITION.  CANDIDATE WILL BE REQUIRED TO WORK IN THE TALLAHASSEE OFFICE.

PENDING RECLASSIFICATION.

This is a highly responsible and professional position that will serve as the Government Operations Consultant III for the State Mental Health Treatment Facilities (SMHTF). This position will collaborate with each section with each section within the program office and be required to use independent judgement, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented.

Specific Duties and Responsibilities include:

• Coordinates improvements in new/enhanced system requirements, participate in system testing and identifying issues with system functionality. Identifies and initiates essential system enhancements to effectively address changing needs.
• Assists with all resident movement, daily censes, and daily patient reporting to ensure accuracy of facility population.
• Oversees non-routine admission and discharge requests and develops a process to handle requests for transfers between facilities and out of catchment admissions.  Conducts various other projects and data analysis related to the discharge of individuals from the state mental health treatment facilities.
• Provides assistance in reviewing commitment packets for completeness and accuracy ensuring appropriate admission to state mental health treatment facilities.
• Maintains the Undocumented Immigrants status list and the forensic to civil transfer list and is actively engaged in ensuring accuracy and appropriate resident movement.  
• Manages projects and completes a variety of assignments, including development of issue papers, memos, responding to inquiries from stakeholders, and other correspondence.
• Maintains team communication to ensure consistent messaging. 
• Appropriately and timely responds to requests for assistance from team members and Leadership regarding forensic procedures, policies and rules.
• Provides critical reporting from forensic database and data analysis to inform current goals and outcomes.
• Provides consultation, guidance and technical assistance to regions/circuits, treatment facilities, monitoring quality assurance standards, statutes, rules of criminal procedures.
• Serves as Interstate Compact Coordinator for Florida pursuant to Chapter 394, F.S.
• Participates in audits, contract reviews, programmatic reviews, and targeted reviews of the SMHTF to assess compliance with statute, rules and policy and to assess validity of data integrity/information reported to the department.
• Develops white papers, decision memos and issue papers regarding the state mental health treatment facilities and the forensic admission process.
• Performs related work as required.

Knowledge, Skills and Abilities required for the position:

• Knowledge of basic management principles and practices.
• Knowledge of the methods of data collection and analysis.
• Ability to coordinate a consultative program designed to ensure the resolution of managerial and operational problems.
• Ability to determine work priorities and ensure proper completion of work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to assess budgetary needs.
• Ability to formulate policies and procedures.
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
• Ability to organize data into logical format for presentation in reports, documents and other written materials.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work and other activities relating to the improvement of operational and management practices.
• Ability to conduct fact finding research.
• Ability to work independently.
• Ability to solve problems and make decisions.

Minimum Qualifications:

• A bachelor’s degree from a college or university is preferred and four years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work.
• Two years of experience serving as a lead or assistant on a major research project.
• Four years of experience proofing, editing and generating written correspondence.
• A master’s degree from a college or university can substitute for one year of the required experience.
• Professional experience as described above can substitute on a year-for-year basis for the required college education.

Candidate Profile (application) must be completed in its entirety:

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
• It is unacceptable to use the statement “See Resume” in place of responding to qualifying questions and entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.