HSMV SECTION SUPERVISOR - SES - 76002054

Requisition No: 837644 

Agency: Highway Safety and Motor Vehicle

Working Title: HSMV SECTION SUPERVISOR - SES - 76002054

 Pay Plan: SES

Position Number: 76002054 

Salary:  $45,000.00 Annually 

Posting Closing Date: 09/25/2024 

Total Compensation Estimator Tool

Division of Motorist Services

Bureau of Commercial Vehicles & Driver Services

Selected Exempt Service (SES) Opportunity

** Internal Opportunity – FLHSMV Employees Only **

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

Contact Person: Dawn Gunter, dawngunter@flhsmv.gov

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. 

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers

Duties and Responsibilities

This position oversees daily operational activities related to administration of the International Registration Plan (IRP) and the International Fuel Tax Agreement (IFTA) programs.  The primary responsibilities are managing the IRP and IFTA Examining and Support Unit (Call Center) by supervising and reviewing the activities of subordinates; overseeing the motor carrier customer service telephone line; overseeing the field support telephone line; and overseeing records management for IRP/IFTA documents.  Additional duties include maintaining current and efficient IRP/IFTA procedures; assisting with the training, technical support, and oversight of IRP private license plate agencies; and staying apprised of all state, federal, and international provisions pertaining to IRP, IFTA, and associated programs.

Knowledge, Skills, and Abilities

• Knowledge of rules, procedures, and policies related to IRP, IFTA, and state and federal regulation of commercial motor vehicles. 
• Knowledge of the principles of management and supervision.
• Knowledge of the principles and practices related to revenue collection.
• Skill in the use of the Florida Real-time Vehicle Information System (FRVIS).
• Skill in detecting and analyzing inaccuracies and miscalculations.
• Skill in using Microsoft Office, including Word and Excel.
• Ability to perform basic mathematical calculations.
• Ability to deal with the public in a tactful and courteous manner.
• Ability to establish and maintain effective working relationships with others.
• Ability to work and communicate effectively with others.

Preferred Qualifications

Preference will also be given to applicants who have experience:

• A post high school education.
• Supervisory and/or team lead role experience.

• Customer service within a professional office setting.

• Experience with either the IRP or IFTA programs; or with examining and processing documents and/or tax forms.
• Making eligibility determinations involving research, application of criteria, and collecting/interpreting data.
• Preparing written documents such as correspondence, procedures, and manuals.
• Organizing workflow and prioritizing tasks of employees.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.  Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.