HSMV SECTION SUPERVISOR - SES - 76004935

Requisition No: 879247 

Agency: Highway Safety and Motor Vehicle

Working Title: HSMV SECTION SUPERVISOR - SES - 76004935

 Pay Plan: SES

Position Number: 76004935 

Salary:  $45,000.00 Annually 

Posting Closing Date: 07/26/2026 

Total Compensation Estimator Tool

DIVISION OF MOTORIST SERVICES

BUREAU OF COMMERCIAL VEHICLES AND DRIVER SERVICES

IRP/IFTA EXAMINING & ISSUANCE UNIT 1

*Career Service (CS) Opportunity*

*Open Competitive Advertisement*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Latia Benbow, (850) 617-2937

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities

This position oversees daily operational activities including administering and managing the International Registration Plan (IRP) and the International Fuel Tax Agreement (IFTA). The Section Supervisor is responsible for the success of the staff. Supervisors will observe and evaluate procedures, oversee staff and encouraging excellence in customer service with accurate and efficient work being completed. The incumbent will stay apprised of all state, federal and international provisions relating to IRP, IFTA and associated programs; seek current technology opportunities and room for improvement with processes and procedures to keep CVDS operating efficiently with room for growth.

Knowledge, Skills, and Abilities

• Knowledge of rules, procedures, and policies related to IRP, IFTA, and state and federal regulation of commercial motor vehicles.  
• Knowledge of the principles of management and supervision.
• Knowledge of the principles and practices related to revenue collection.
• Skill in the use of the Florida Real-time Vehicle Information System (FRVIS).
• Skill in detecting and analyzing inaccuracies and miscalculations.
• Skill in using Microsoft Office, including Word and Excel.
• Ability to perform basic mathematical calculations.
• Ability to work customers, both internal and external, in a professional, tactful and courteous manner. 
• Ability to establish and maintain effective working relationships.
• Ability to work and communicate effectively with others.

Preferred Qualifications
Preference will be given to candidates with the following:

• Experience in leading and mentoring staff.
• Office-based customer service experience.
• Knowledge of IRP/IFTA programs.
• Ability to examine and process documents.
• Knowledge in collecting and interpreting data/statistical information.
• Experience with eligibility determinations involving research, application of criteria, and collecting/interpreting data.
• Professional experience creating written documents, e.g., correspondence, procedures, manuals, etc.
• Proven skills organizing workflow and prioritizing tasks for employees.

Note:

• Preference will also be given to applicants with formal education following high school graduation.

Job Related Requirements

• On occasion, the incumbent may be called upon to work additional hours and/or supervise staff performing overtime duties, based on the cylical work peaks of the Bureau.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.