HUMAN RESOURCE OPERATIONS COORDINATOR - 72000018

Requisition No: 874716 

Agency: Management Services

Working Title: HUMAN RESOURCE OPERATIONS COORDINATOR - 72000018

 Pay Plan: SES

Position Number: 72000018 

Salary:  Up to $67,000 

Posting Closing Date: 05/15/2026 

Total Compensation Estimator Tool

Human Resource Operations Coordinator 
Division of Finance and Administration
State of Florida Department of Management Services
This position is located in Tallahassee, FL

Position Overview and Responsibilities:

The incumbent in this position is responsible for coordinating these agency human resources operational functions: onboarding and offboarding processing, employee records & files, worker’s compensation, and unemployment claims.

The incumbent in this position is required to work independently, collaboratively and must possess a good understanding of Human Resource rules, statutes, policies and guidelines.  Incumbents are responsible for fostering a human resource generalist approach through cross-training and other professional development activities to ensure excellent customer service.  Must initiate appropriate corrective measures and serve as a liaison for departmental employees with People First to resolve any concerns in an effective and timely manner.   

Assist human resources personnel and executive management in performing duties related to employer/ employee relations and/or other personnel issues, or budget preparation and administration and as such is exempt as confidential as defined in Section 447.203a. (5) Florida Statutes. Additionally, this position has access to confidential personal information and has been assigned an “A” role access to the computerized personnel system.

Responsible for processing all actions and paperwork involved on onboarding new employees, to include:
•    Creating contingent offer letters 
•    Verifying completed new hire paperwork including I-9 form, Exemption from Public Records Requests Form, FRS certification form. Verifying documentation for the I-9 form (driver’s license, social security card passport, etc.) 
•    Verifying and approving the PAR forms in People First 
•    Uploading personnel documents and ensuring all appropriate documents are included (resume/profile, reference checks, contingent offer letter, Personal Action Request form, etc.)
•    Creating badges for new employees after verifying the employee’s identification and background screening is completed
•    Scanning the I-9 documents for the electronic file, and destroying the paper copies

Responsible for processing offboarding employees, to include:
•    Ensuring appropriate documents are included in the personnel file (separation notice, separation checklist, PAR form, etc.)
•    Collect and verify accuracy of Employee Exit Checklist

Responsible for verifying the accuracy and approving all agency PARS including new hires, separations, merit increases, etc.
•    Verifying and approving the PAR forms in People First 

Administering the agency’s worker’s compensation processes and procedures, to include:
•    Serving as the agency’s subject matter expert in worker’s compensation claims
•    Acting as the liaison with the Department of Financial Services for all workers’ compensation actions
•    Resolving all questions and issues related to worker’s compensation claims

Verifying that all employees whose position is designated as requiring financial disclosure timely complete the initial and annual financial disclosure documents to avoid fines and penalties. 

Collecting dual employment forms, forwarding them to the appropriate offices for approval, and verifying the forms are completed correctly

Responsible for the upkeep of the electronic employee files including uploading of new documents, systematically organizing files per established standards. Serves as the Public Records Coordinator for the DMS Human Resources Office. Assists in the maintenance of all applicant records consistent with the appropriate laws and rules.  

Processing public record requests in coordination with the Office of General Counsel. Updates the electronic Public Records Request Log to document all records requests.

Verifying accuracy of Unemployment Compensation invoices.  Assists the Human Resources Officer by completing responses to Department of Economic Opportunity inquiries regarding unemployment claims.

Verbally verify employment dates, title and salary as requested.  Also completes written employment verifications, and requests for salary verifications.

Participates and completes special projects as requested by the Director of Human Resources or members of Executive Management. When instructed, they will participate on panels, committees or other group assignments and perform related personnel assignments to include presentations, training materials or other deliverables.  Documents work products and identify work metrics as required by the Director of Human Resources. 

Check out and track temporary badges, ensuring they are returned promptly and manage the sign-in/sign-out process.

Responsible for leading or assisting in the development, facilitation, and/or delivery of training and development programs in support of training initiatives and/or agency training initiatives. Provides back-up for presenters in New Employee Orientation. 

Participates in, and is receptive to on-going cross-training in all Human Resource functions. 

Embraces a generalist approach to Human Resources and teamwork by working together with co-workers to accomplish tasks without regard for functional specialty or subject matter expertise. 

Knowledge, Skills, and Abilities:

Knowledge, skills and abilities, including utilization of equipment, required for the position:   
•    Thorough knowledge of general human resources rules, policy and guidelines.
•    Knowledge of State Personnel System rules and Florida statutes related to Personnel administration.  
•    Knowledge of US Fair Labor Standards Act and applicable Equal Employment Opportunity law. 
•    Ability to exhibit a high level of confidentiality.
•    Ability to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information
•    Ability to prioritize and plan work activities as to use time efficiently
•    Ability to consistently learn and perform in a fast-paced environment
•    Ability to be dependable, able to follow instructions, and respond to direction.
•    Skills in database management and record keeping.
•    Strong attention to detail, accuracy and able to monitor work for quality.
•    Strong organizational and time-management skills.
•    Strong customer service principles.
•    Proficient user of Microsoft Office 
•    Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork

Minimum Qualifications:

•    Two to three years of progressive experience and responsibility in Human Resource Management
•    Strong ability to identify opportunities for improvement and formulate solutions
•    Ability to work well in both a team environment and independently
•    Experience in onboarding coordination
•    Excellent written and verbal communication skills
•    Training and presentation skills preferred
•    Strong skills in customer service, organization and using technology 

Our Organization and Mission:
Under the direction of Governor Ron DeSantis, Interim Secretary Tom Berger and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

Special Notes:
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our agency recruiter for guidance and answers to questions through the following provided email addresses: 
DMS.Ability@dms.fl.gov
DMS.Veterans@dms.fl.gov.
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. For purposes of requesting reasonable accommodations, as mentioned above, the agency hiring authority is the DMS Human Resources office, which the candidate can reach at (850) 488-2707.
Successful completion of background screening will be required for this position.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.