HUMAN SERVICES COUNSELOR III OPS - 60933385

Requisition No: 850943 

Agency: Children and Families

Working Title: HUMAN SERVICES COUNSELOR III OPS - 60933385

 Pay Plan: Temp

Position Number: 60933385 

Salary:  agency to update 

Posting Closing Date: 09/04/2025 

Total Compensation Estimator Tool

Job Title: Enterprise Information Specialist - 60933477

Department of Children and Families

Tallahassee

Open Competitive

This posting will be used to fill a full-time Other Personal Service (OPS) position.

This is not a telework position.

The selected candidate may work from DCF Headquarters in Tallahassee or a local DCF office Mon-Fri, 8-5.

Current employees will be compensated in accordance with the DCF salary policy.

Salary Range: $18/hour - $23/hour

What you will do:

The Enterprise Information Specialist is a highly organized, forward-thinking, and professional position in the Enterprise Support Office. This position supports operational processes by ensuring that all correspondence requiring executive review and approval is appropriately identified, triaged, and distributed timely in the Document Production System (DPS). This position also supports critical decision-making by maintaining accurate and up-to-date documentation, including project plans, schedules, meeting minutes, and relevant records. Duties for this position include, but are not limited to:

• Coordinate enterprise-wide information gathering projects.
• Support the Enterprise Support Office in the implementation of operational processes to triage, assign, and track critical projects and correspondence in information systems or other required tools.
• Review data and information collected by the Enterprise Support Office to produce analyses of trends, reports, and recommendations.
• Provide regular project status updates and reports to keep leadership and program offices informed.
• Identify potential risks and issues that could impact project success.
• Performs other related duties as required.

Minimum Qualifications:

• Two years of experience monitoring and tracking project success.
• Two years of experience collecting and organizing data into a logical format for presentation in reports, documents, and other written materials.
• Two years of experience collaborating in a fast-paced, cross-functional environment.
• Strong oral and written communication skills.
• Experience navigating Microsoft Office Suite.
• Demonstrated ability to successfully manage competing priorities.

Preferred Qualifications:

• Demonstrate knowledge and application of policies, procedures, laws and programs governing the agency.
• Experience and knowledge of Department programs and related services.
• An Associates Degree in business or social science related field.

Knowledge, Skills, and Abilities:

• Highly organized, self-motivated, flexible, and responsive.
• Knowledge of DCF programs, policies, and procedures.
• Knowledge of the methods of data collection and analysis
• Ability to collect, evaluate and analyze data to develop alternatives.
• Ability to conduct fact finding research.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with others.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.   

Additional Information/Requirements  

• This position will require night, weekend, and holiday work.  It has also been designated as an essential position.  Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days.
• Incumbents may be exposed to possible hazardous conditions in the field.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• No state income tax for residents of Florida;
• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all.  Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

About Department of Children and Families:

Mission:  The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision:  We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values:  A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. 

To learn more please visit https://www.myflfamilies.com/.

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

We hire only U.S. citizens and lawfully authorized alien workers.

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

SELECTIVE SERVICE:  Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.  Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center at 1-877-562-7287.  Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

Pursuant to Chapter 295, F.S., veterans and veterans’ preference eligible persons may receive preference in employment and are encouraged to apply.  For applicants claiming Veterans' Preference, please attach your supporting documentation when you apply for a vacancy.  Applicants may also fax their supporting documentation to People First at 1-888-403-2110 by the closing date of the advertisement.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.