ICPC Specialist - 60072212

Requisition No: 826452 

Agency: Children and Families

Working Title: ICPC Specialist - 60072212

 Pay Plan: Career Service

Position Number: 60072212 

Salary:  44,290.22 

Posting Closing Date: 07/10/2024 

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This position is located at the Centre of Tallahassee, and the employee will be expected to be present in the office.

DESCRIPTION

This is an administrative and consultative position that manages an assigned case load within the Office of the Interstate Compact on the Placement of Children (ICPC). Under the general direction of the Compact Administrator of the Florida Interstate Compact of the Placement of Children (ICPC), this highly responsible professional position works independently on complex administrative and operational case processing systems, and on professional child welfare casework, review and decision making relating to all interstate adoptions, and all other child placement and post-placement supervision activities, both coming into Florida from other states, and going out of Florida to other states, pursuant to Section 63.207(3) and 409.401., F.S. This position is involved daily in high level consultative work with department staff, contract providers, community based licensed agencies, judges, attorneys, family members, and professional staff from other states and jurisdictions concerning compliance issues with interstate direct service cases, and interstate cooperation in the provision of child welfare services.

REQUIREMENTS

• Successful completion of background screening will be required for this position.

Preferred Qualifications:

• Bachelor’s Degree
• Experience with managing a caseload
• Experience in child welfare

Essential Job Functions

• Interprets ICPC articles, regulations, and department policy and procedures to field staff, judges, department and private attorneys, licensed child caring and child placing agencies, private citizens, parents, and child advocates. Confirms policy in writing when necessary.
• Processes Regulation 1, 2, 4, and 7 incoming and outgoing requests ensuring that all such assigned requests are processed within two business days of receipt in the office, that all necessary documents are received, and resolves issues relating to same, including financial/medical plans, background screening, reviewing home studies, and tracking placement.
• Has working knowledge of Florida Safe Families Network (FSFN), and NEICE (National Electronic Interstate Compact Enterprise) to confirm existing case information when necessary. Monitors FSFN and ICS to ensure location and other case information is current and accurate.
• Coordinates with CBC lead agencies and other states on disrupted placements requiring the return of the child to Florida, or a return to the child's sending state.
• Intercedes with professionals from other states, judges, attorneys, and administrative staff in public and private agencies in regard to services, support, and jurisdictional issues involving the interstate movement of children and families.  Negotiates with other states and with CBC lead agencies in regard to acceptable settlements regarding the illegal placement of dependent children.  When negotiations are not successful, provides support, guidance and technical assistance to attorneys for the department in regard to previous legal actions in interstate matters.
• Participates in training of staff by providing technical assistance, telephone guidance, written examples, and written policy memos in regard to interstate placement issues (and in regard to placement and service issues within the state of Florida when children from other states are involved.)
• Responds to tracker and other assignments from the Compact Administrator or Deputy Compact Administrator as assigned.
• Supports and exemplifies a positive and ethical work environment which allows the employee to achieve their full potential in carrying out the agency's mission and values.
• Creates and maintains an atmosphere of trust and confidence while focusing on building strong, long-term relationships with our customers.
• Provides outstanding service to our customers through knowledge, skills, and abilities. This position requires highly motivated and dedicated personnel accountable for ensuring an accurate and courteous disposition of inquiries in a timely manner.
• Performs duties in routine circumstances, as well as stressful or unexpected circumstances.  Be personally accountable for work products while meeting required deadlines.
• Demonstrates a high level of discretion as this position often requires the use and handling of confidential and privileged information.

Knowledge, Skills, and Abilities:

• Knowledge of program policies and procedures as mandated by federal, state, and local governing areas.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills. 
• Ability to determine work priorities and ensure proper and timely completion of work assignments.
• Ability to solve problems and make decisions.
• Ability to communicate effectively, both verbally and in writing.
• Ability to establish and maintain effective working relationships with others.
• Ability to understand and apply applicable rules, regulations, policies, and procedures in relation to the Compact.
• Ability to work independently.
• Proficiency with all Microsoft Office products.
• Knowledge of procedures and practice in child welfare dependency.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.