INFORMATION SECURITY ANALYST IV - 65000343

Requisition No: 858135 

Agency: Elder Affairs

Working Title: INFORMATION SECURITY ANALYST IV - 65000343

 Pay Plan: Career Service

Position Number: 65000343 

Salary:  $4,215.39-$5,416.67 MONTHLY 

Posting Closing Date: 08/12/2025 

Total Compensation Estimator Tool

DEPARTMENT OF ELDER AFFAIRS

INFORMATION TECHNOLOGY

*****OPEN COMPETITIVE*****

POSITION OVERVIEW AND RESPONSIBILITIES:

This position primarily leads in the operation of the Department’s Information Security Program, including the monitoring of events and activities affecting the network and all other resources (onsite and cloud resources). This role helps ensure appropriate safeguards are in place to reduce, eliminate, or recover from identified threats and risks to the Department’s data and information resources. This position performs technical and non-technical duties relative to the maintenance of organizational information security.  Below includes, but not limited to this position’s duties and responsibilities:

PAY:

Salary will be commensurate with experience and qualifications, ranging from $50,584.68 to $65,000.04, annually.

DUTIES AND RESPONSIBILITIES:

• Perform hands-on configuration and troubleshooting of networking and network security components;
• Monitoring network and network devices;
• Responding to network attacks against perimeter infrastructure;
• Develop and maintain traffic routing strategies to mitigate attack impact;
• Contribute to the design, development and maintenance of the company’s network security environment, to ensure efficient and secure information flow;
• Lead and assist in troubleshooting service degradations, network, and security-related issues;
• Be aware of new vulnerabilities and evolving attack methods, and constantly work to counteract potential threats;
• Administration of security network and applications;
• Administer internal network security compliance activities and other relevant cybersecurity programs;
• Coordinate with the Department’s Information Security Manager (ISM) to implement industry and agency security policies;
• Provide assistance and recommendations associated with cybersecurity response procedures;
• Collaborate with the Florida Digital Service (FDS) and their Cybersecurity Operations Center (CSOC) on security related events and incidents, this includes serving as the point of contract for CSOC engagements;
• Assist with security compliance audits to verify completeness of required configurations and verify system hardening;
• Develop, execute, and maintain security system fault management support procedures for assigned systems;
• Receive, prioritize, diagnose, research, document, and resolve service requests for hardware, software, applications, peripherals, account creation and/or deletion, and network connectivity for in-office and mobile staff; 
• Configure and setup hardware, software, peripherals, network connectivity, and install specialty applications/software (as necessary) for in-office and mobile staff;
• Configure, setup, and support in-office and mobile telephonic software and devices;
• Responsible for installation of new desktops, relocation of existing desktops, completion of installation/relocation paperwork, following standards for desktop software and tracking of licensed products.  Formulate, coordinate, and ensure standards for desktop hardware and software.  This includes creating and managing images and task sequences in System Center (SCCM);
• Effectively demonstrate commitment to the Enterprise Systems Support team by engaging in open communication, sharing job and task knowledge with team members, taking initiative to help resolve recurring issues, working productively, and maintaining a high quality of work;
• Continuously seek an advanced level of understanding of the Department’s current and future technologies to better use and administer current and future technology services;
• Document current and future processes that impact technology operations and services.  Share created documentation to a central repository for use by other members of Information Systems;
• Suggest procedural changes – if applicable – to improve operations specific to Information Systems;
• Continuously evaluate and improve efficiency of technology resources;
• Perform related work as required.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of distributed processing operations, software, procedures, and equipment.
• Knowledge of computers and software.
• Knowledge of enterprise network architectures and security designs.
• Ability to establish and maintain effective working relationships with others.
• Ability to plan, organize, and coordinate work assignments.
• Strong critical thinking and research skills.
• Ability to solve technical problems quickly and completely.
• Strong interpersonal and communication skills.
• Ability to prioritize tasks and service requests.

THE BENEFITS OF WORKING FOR THE STATE OF FLORIDA:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive employee benefits including:

• State Group Health Insurance Coverage;
• $25,000 Life Insurance Policy (100% paid by employer);
• Dental, vision, and other supplemental insurance options available;
• Annual and Sick Leave benefits,
• 10 paid holidays each year;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);
• Flexible Spending Accounts; and
• Tuition waivers to attend State of Florida community colleges, colleges, and universities!

For a more complete list of benefits, click https://www.mybenefits.myflorida.com/.

OUR ORGANIZATION AND MISSION:

The Department is dedicated to promoting the well-being, safety, and independence of Florida's seniors, their families, and caregivers. Its vision is for all Floridians to live well and age well.

SPECIAL NOTE:

Candidate Profile (application) must be complete in its entirety.

• Include supervisor names and phone numbers of all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed. Gaps of employment for 3 months or more MUST be addressed on application.
• Experience, education, training, knowledge, skills, and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• Periods of employment should be entered with the most recent/current listed first.
• If you are a retiree of the Florida Retirement System (FRS), please contact the FRS to determine if your current benefits may be affected if you are reemployed with the State of Florida in an FRS-covered position.  Your current retirement benefits may be canceled, suspended, or deemed invalid depending upon the date of your retirement. 
• If claiming Veteran’s Preference, candidates MUST attach supporting documentation (DD214).
• If claiming Right to First Interview, candidates MUST attach a copy of your official layoff letter when applying.
• All documentation is due by the close of the vacancy announcement.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

BACKGROUND CHECKS:

Successful completion of a Level 2 Criminal History Background Check is required for all applicants selected for this position.

APPLICANT INFORMATION:

Applicants should apply on-line via the People First Website https://peoplefirst.myflorida.com by 11:59 p.m. (EST) on the closing date of the position vacancy advertisement but are strongly encouraged to apply by 6:00 p.m. on the closing date to avoid any system down times or any other complications that may arise.

If you have problems applying on-line, call the People First Service Center at 1-877-562-7287. Paper applications will not be accepted by the agency.

The Department of Elder Affairs is an "older worker-friendly" employer and also lists vacancies on the Silver Edition website, found at http://silver.employflorida.com, that connects persons age 50 and older with other businesses/volunteer organizations/employers who specify they are "older worker-friendly."

The Department of Elder Affairs is an E-Verify employer and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each New Employee’s I-9 Form to confirm work eligibility.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.