Share this Job


Date: Jan 7, 2022

Location: TALLAHASSEE, FL, US, 32399

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 538721 

Agency: Office of the Attorney General


Position Number: 41001355 

Salary:  $45,000 - $55,000 

Posting Closing Date: 01/28/2022 

**This is a Full-Time Position**

This is an anticipated vacancy



Persons applying claiming veteran’s preference eligibility for this position must complete (in its entirety) in People First and attach to their application in People First the following: 1.)  Veteran’s Preference Certification form 2.)  Supporting Documentation for Category you are claiming. FAILURE TO COMPLETE AND ATTACH THE NECESSARY FORM AND SUPPORTING DOCUMENTATION BY THE CLOSE OF THE VACANCY ANNOUNCEMENT WILL RESULT IN VETERAN’S PREFERENCE NOT BEING APPLIED.   You will need to:  1) print these forms, 2) manually complete the forms, 3) scan the completed forms, 4) save the completed forms, then 5) attach the completed forms to your profile in People First.


If you are having trouble attaching your completed forms to your profile contact our HR office at 850-414-3900.


INTRODUCTORY STATEMENT: The Office of the Attorney General, Department of Legal Affairs (OAG) is a pre-eminent, constitutional office, which serves as the chief lawyer to all state agencies and provides legal protections for Floridians against fraud and through the enforcement of the state’s laws. The OAG, is a cabinet agency in the executive branch of Florida state government.


IMPORTANT NOTICE: To be considered for the position all applicants must:

Submit a complete and accurate application profile necessary for qualifying, such as dates of service, reason for leaving, etc. In addition, all applicants must ensure all employment and/or detailed information about work experience is listed on your application (including military service, self-employment, job-related volunteer work, internships, part-time employment, etc.) and that gaps in employment are explained.  Applicants who do not provide all information necessary to qualify, will not be considered for this position.

Verify that applicant responses to qualifying questions are verifiable by skills and/or experience stated on the employment application and/or resume.  Applicants who do not respond to the qualifying questions will not be considered for this position.


The elements of the selection process may include a skill assessment exercise. 


Current and future vacancies may be filled from this advertisement for a period of up to six months. Following the six-month period, a new application must be submitted to an open advertisement to be considered for that vacancy.


OAG employees are paid biweekly.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.


MINIMUM REQUIREMENTS: A bachelor’s degree in business administration, information technology or a related field and 3 years of work experience in the analysis, design, development, implementation, and evaluation of information technology processes.  OR 7 years of related work experience in the analysis, design, development, implementation, and evaluation of information technology processes.


JOB SUMMARY:   This position is located in the Information Technology Unit.  We are searching for an experienced Information Technology Analyst who can gather important Agency data and compile it into reports stakeholders and senior management members can use. We need someone who can take charge of assigned tasks and deliver results that will ensure we progress in an organized manner as we move towards modern Information Technology. Our ideal candidate has the ability to work on multiple projects simultaneously and translate business data into digestible information that improves processes. 


Our analyst will have a key role in the continued growth and success of our agency. With our commitment to innovation, it’s our business analyst who seek out, develop, and help implement strategic initiatives for improved efficiency and productivity. We’re currently searching for an experienced business analyst to help guide our organization into the future. From researching progressive systems solutions to evaluating their impact, our ideal candidate is a detailed planner, expert communicator, and top-notch analyst. They should be wholly committed to the discovery and development of innovative solutions into the next generation platform. 



· Collaborate with project sponsors to determine project scope and vision. 

· Clearly identify project stakeholders and establish user classes, as well as their characteristics. 

· Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. Conclude with documenting and presenting the interview results. 

· Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. 

· Work with stakeholders and project team to prioritize collected requirements. 

· Assist in conducting research on software and hardware products to meet agreed upon requirements and to support purchasing efforts. 

· Participate in the quality assurance (QA) of purchased solutions to ensure features and functions have been enabled and optimized. 

· Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. 

· Develop and utilize standard templates to accurately and concisely write requirements specifications. 

· Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team. 

· Where applicable, develop prototypes of interfaces and attributes based on the user requirements. 

· Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. 

· Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted. 

· Assist with the interpretation of user requirements into feasible options and communicate back to the project stakeholders. 

· Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary. 

· Communicate changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood. 

· Stay up-to-date on the latest processes and IT advancements to automate and modernize systems. 

· Effectively communicating insights and plans to cross-functional team members and management. 

· Ensure solutions meet business needs and requirements. 

· Perform user acceptance testing. 

· Prioritize initiatives based on business needs and requirements. 

· Serve as a liaison between the various stakeholders. 

· Understand and document business processes and workflows and their relationships to current and future software solutions.  

· Define use cases to articulate new functional software needs and the roles of each class of application user.  

· Analyze the impact of change requests. 

· Support traceability from requirements through to QA; assist in the definition of test plans and testing strategies; and in the creation of test cases.  

· Develop comprehensive test cases at the application and multi-application levels.  

· Determine and document user requirements for business processes and abide by those requirements for future projects. 

· Process change requests. 

· Assist in the design, documentation, and maintenance of system processes. 

· Suggest changes to supervisor using analytics to support your recommendations. 

· Actively participate in the implementation of approved changes. 

· Develop design requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. 

· Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. 

· Maintain system protocols by writing and updating procedures. 



· Able to exercise independent judgment and take action on it. 

· Excellent analytical, mathematical, and creative problem-solving skills. 

· Excellent listening, interpersonal, written, and oral communication skills. 

· Logical and efficient, with keen attention to detail.  

· Highly self-motivated and directed. 

· Ability to effectively prioritize and execute tasks while under pressure. 

· Strong customer service orientation. 

· Experience working in a team oriented, collaborative environment. 


VETERAN RECRUITMENT STATEMENT: The OAG values the service provided by veterans and their families and supports the hiring of returning service members and military spouses.  Applicants eligible for veterans' preference will receive preference in employment and are encouraged to apply, pursuant to chapter 295, Florida statutes.  However, applicants claiming veterans' preference must attach supporting documentation with each application submission that includes character of service (for example, dd form214 member copy #4) along with any other documentation as required by rule 55a-7, Florida administrative code.  All documentation is due by the closing date of the vacancy announcement.  For information on the supporting documentation required, click here .  If you have trouble attaching the documentation, contact our HR office at 850-414-3900.


PERSONS WITH DISABILITY/ADA STATEMENT: The OAG supports the employment of individuals with disabilities and encourages them to seek employment within our agency. If you need an accommodation because of a disability, as defined by the Americans with Disabilities Act, in order to participate in the application process, please notify the people first service center at 877-562-7287.  If you need accommodation during the selection process, please notify the hiring authority in advance to allow sufficient time to provide the accommodation.


CRIMINAL BACKGROUND CHECKS/ DRUG FREE WORKPLACE: All OAG positions are "sensitive or special trust" and require favorable results on a background investigation including fingerprinting, pursuant to s. 110.1127(2)(a), F.S.  The State of Florida supports a Drug-Free Workplace, all employees are subject to reasonable suspicion or other drug testing in accordance with section 112.0455, F.S., Drug-Free Workplace Act.  We hire only U.S. citizens and those lawfully authorized to work in the U.S.


E-VERIFY STATEMENT: The Office of the Attorney General participates in the u.s. government’s employment eligibility verification program (e-verify).  E-verify is a program that electronically confirms an employee’s eligibility to work in the United States after completion of the employment eligibility verification form (i-9).


REMINDERS: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from SSS.  For more information, please visit the SSS website at: https: //

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee