INSTRUCTIONAL DESIGN AND CHANGE MANAGEMENT SPECIALIST- 55007577

Requisition No: 861393 

Agency: Department of Transportation

Working Title: INSTRUCTIONAL DESIGN AND CHANGE MANAGEMENT SPECIALIST- 55007577

 Pay Plan: Career Service

Position Number: 55007577 

Salary:  $54,920.05 - $64,611.82 

Posting Closing Date: 10/13/2025 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

936 / Organizational Development Office

OPEN COMPETITIVE

CAREER SERVICE

CONTACT PERSON: Daniella Cross- Wilkins   

CONTACT PHONE NUMBER: 850-414-4019

CONTACT EMAIL ADDRESS: Daniella.Cross-Wilkins@dot.state.fl.us 

HIRING SALARY RANGE: $2,112.31- $2,485.07/Biweekly range

         $54,920.05 - $64,611.82 /Annual range

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

Our Values

One FDOT - We are one agency, one team.

INTEGRITY - We always do what is right.

RESPECT - We value diversity, talent, and ideas.

COMMITMENT - We do what we say we are going to do.

TRUST - We are open and fair.

CUSTOMER DRIVEN - We listen to our customers. 

The Work You Will Do:

Instructional Design and Change Management Specialist

If selected for this role, you will be a key driver in leading organizational change initiatives, cross-functional instructional design and eLearning development, project management practices, and process improvement efforts across enterprise-wide projects and programs. In this role, you will report directly to the Change Management Supervisor, Operating cross-functionally to ensure that change is managed effectively, employees are equipped through targeted learning interventions, and operational efficiencies are enhanced through process improvements. This position collaborates with leaders at various levels within the organization, project teams, and stakeholders to design and deliver impactful solutions that support business objectives and organizational.

The Difference You Will Make:

Because we are a proud and committed team seeking to attract, recruit, train, and retain a diverse workforce comprised of the best and brightest professionals. We value diversity in background and experiences, seeking to build a team of professionals who will foster a dynamic, inclusive, and collaborative work environment. Those individuals who consistently help FDOT inspire, innovate, and improve safety for all our transportation modes.

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

What better way to refine both your technical and power skills than through applied training? FDOT’s Training Mission is to improve productivity and meet work force needs, as specified in the requirements of Title X of the Florida Statutes, §§ 110.1099, 110.235, 110.403(3)(a), & 110.601.

FDOT accomplishes this mission by:

• Providing opportunities to better use and enhance employee skills and creating an atmosphere that encourages self-development,
• Developing, delivering, and coordinating programs to improve leadership, managerial and supervisory skills and implementing strategies to help managers and supervisors fulfill their responsibility to develop employees,
• Recommending, designing, delivering, and coordinating training efforts to increase job satisfaction and productivity, resulting in a highly trained workforce providing the highest possible return to our citizens,
• Projecting, assessing, and interpreting work force needs and recommending solutions,
• Ensuring a resource pool for FDOT's professional and technical work force requirements, and
• Collaborating with districts to diagnose and design strategies to solve specific work group problems.

Where You Will Work:

You will work within Florida’s beautiful capital city, Tallahassee, FL. Tallahassee is a city of continued growth and economic development, and home to the campuses of Florida State University (FSU), the Florida Agricultural & Mechanical University (FAMU), and Tallahassee Community College (TCC). This position is in the Organizational Development office, within FDOT’s Office of Administration Division.

Annual Salary Range:

$ 54,920.05 - $ 64,611.82

Your Specific Responsibilities:

This role serves as a key driver in leading organizational change initiatives, cross-functional instructional design and eLearning development, project management practices, and process improvement efforts across enterprise-wide projects and programs. The incumbent operates cross-functionally to ensure that change is managed effectively, employees are equipped through targeted learning interventions, and operational efficiencies are enhanced through process improvements. This position collaborates with leaders at various levels within the organization, project teams, and stakeholders to design and deliver impactful solutions that support business objectives and organizational transformation.

Lead the planning, coordination, and execution of change management strategies for enterprise-wide initiatives, ensuring adoption and minimizing resistance. Conduct change readiness assessments, impact analyses, and stakeholder engagement activities, developing targeted communication and training plans. Coach and consult with project teams, managers, and leaders on applying change management principles and tools. Collaborate with front-line, middle, senior and executive leadership to align change efforts with organizational goals and culture. Track, report, and communicate change management progress and outcomes to all relevant stakeholders. 

Design, develop, and implement training programs and eLearning courses aligned with change and cross-functional initiatives, using instructional design methodologies such as ADDIE or SAM. Collaborate with subject matter experts to ensure learning content is accurate, engaging, and relevant. Facilitate training sessions and workshops, both virtually and in-person, to build capability and readiness. Evaluate learning effectiveness through assessments and feedback and iterate content to optimize results.

Apply project management methodologies to plan, manage, and execute change and learning initiatives, including scope definition, schedule management, resource allocation, risk identification, and quality assurance. Integrate change management and instructional design deliverables within overall project plans, ensuring alignment and seamless execution. Lead or participate in project teams across the organization, contributing to governance, decision-making, and stakeholder communication.

Lead process improvement initiatives by analyzing current workflows, identifying inefficiencies, and facilitating cross-functional collaboration to design and implement optimized processes. Use data-driven approaches and continuous improvement frameworks (e.g., Lean, Six Sigma) to support organizational effectiveness. Provide training and coaching on process improvement concepts and tools to project teams and stakeholders.

Maintain comprehensive documentation of change management, training, project, and process improvement activities. Stay current with emerging trends and best practices in change management, instructional design, project management, and process improvement. Perform other duties as assigned to support the Organizational Development Office’s strategic objectives. 

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• Knowledge of Florida Statutes, rules, and department policies relating to travel, inventory, records management, and budget processes.
• Knowledge of how people go through a change and the change process. Knowledge of change management principles, methodologies, tools, and practices.
• Knowledge of the principles and practices of project management approaches, tools and phases of the project lifecycle.
• Knowledge of industry-related concepts and practices relating to adult learning and instructional design theories and models (ADDIE, SAM, etc.).

Skills in:

• Skill in managing self and taking pride to provide exceptional customer service by responding with a sense of urgency, practicality, accountability, and integrity.
• Skill in working in a dynamic environment that requires critical thinking and strong analytical skills.
• Skill in researching, compiling, and analyzing data to report findings and develop improvement solutions. Skill in using Microsoft Suite; including but not limited to Word, Excel, PowerPoint, SharePoint, etc.
• Skill in large-scale organizational change efforts.
• Skill in strategic planning, program development, process improvement, and project management.

Ability to:

• Ability to communicate effectively, both written and verbal.
• Ability to cultivate and maintain effective working relationships.
• Ability to facilitate/present at meetings, workshops, training events, etc.
• Ability to listen actively. Ability to prioritize and complete complex work assignments.
• Ability to clearly articulate messages to a variety of audiences.
• Ability to establish and maintain strong and effective working relationships.
• Ability to influence others and move toward a common vision or goal.
• Ability to research, identify, and implement innovative solutions.
• Ability to be flexible and adjust to changing environments and work processes.
• Ability to work independently and as a team.
• Ability to work effectively at all levels in an organization with a forward thinking and holistic approach.

Minimum Qualifications:

Seven years of professional work experience in instruction, instructional design, change management, process improvement, systems analysis, program research, planning, and evaluation, and/or organizational or staff development. A bachelor’s degree from an accredited college or university can substitute for four years of the required professional experience. A master's degree from a college or university can substitute for one year of the required professional experience.

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES.  If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.  

Are You Ready?

If you are ready for consideration, click on the “Apply Now” button in this advertisement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.