INVESTIGATION SPECIALIST II - 42005549

Requisition No: 861884 

Agency: Agriculture and Consumer Services

Working Title: INVESTIGATION SPECIALIST II - 42005549

 Pay Plan: Career Service

Position Number: 42005549 

Salary:  $49,000.12 - $53,900.34 

Posting Closing Date: 09/28/2025 

Total Compensation Estimator Tool

INVESTIGATION SPECIALIST II

FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES

DIVISION OF CONSUMER SERVICES
DIRECTORS OFFICE

***OPEN COMPETITIVE OPPORTUNITY***

The headquarters for this position is negotiable within Leon, Jefferson, Wakulla, Gadsden, Liberty and Franklin County.

CONTACT:

Dana Coleman (321)317-0803

MINIMUM REQUIREMENTS:

A bachelor's degree from an accredited college or university or two (2) years of experience in conducting investigations, regulatory inspections or in law enforcement.

Requires possession of a valid Class E driver license.

EDUCATIONAL NOTE: Graduates utilizing education attained in the United States to meet the minimum requirements of a position will not be appointed until verification of the applicable degree has been obtained. Foreign trained graduates utilizing a degree attained outside of the United States to meet the minimum requirements of a position must be prepared to provide a copy of a credential evaluation conducted by an Approved Credential Evaluation Agency.  A list of approved agencies can be viewed at “Approved Credential Evaluation Agencies, Florida Department of Education.” Approved Credential Evaluation Agencies (fldoe.org) 

***ATTENTION CANDIDATES***

To be considered for a position with the Florida Department of Agriculture and Consumer Services:

• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be verifiable in the Candidate Profile.

The Florida Department of Agriculture and Consumer Services values
and supports employment of individuals with disabilities. Qualified
individuals with disabilities are encouraged to apply.

ADDITIONAL REQUIREMENTS:

Frequent Travel Required, including overnight and sometimes up to two weeks at a time on an emergency program, is required.

Assigned territory, must reside in assigned territory.

NOTES:

To maintain fairness and integrity in our hiring process, the use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews is strictly prohibited. Applicants must provide their own, authentic responses during all stages of the evaluation and recruitment process. Any candidate found using AI to assist in their answers will be disqualified from consideration.

Successful applicants must pass a background screening, including fingerprinting, as a condition of employment.

JOB DUTIES:

Conducts investigations in all program areas pursuant to the authority of the Department of Agriculture and Consumer Services, for alleged violations of Florida’s consumer protection laws. Develops efficient investigative plans, interviews witnesses, and takes sworn testimony. Gathers documentary evidence, conducts surveillance activities and conducts fact-finding conferences.  Negotiates agreements to settle or conciliate complaints when necessary. Maintains active caseload with a moderate level of supervision and reviews newly assigned cases within 10 days.

Conducts background investigations on licensees or registrants to determine if an individual has falsified their license or registration application.  Prepares and submits administrative reports and serves administrative orders, notices and subpoenas to applicants, licensees and/or witnesses. Prepares operational plans for regulatory inspections as required.

Evaluates evidence of investigations and prepares detailed, factual and grammatically correct reports of investigation, which includes assembling evidence for consideration by legal counsel.  Prepares cases for prosecution, working with other enforcement agencies when necessary.  Prepares and processes administrative and civil orders, and subpoenas where applicable.  Assists in preparation for court or administrative presentation of cases, including making appearances to give testimony when necessary.  Confers with members of the Department’s Legal Staff, State Attorney’s Office and Department of Legal Affairs staff as needed.  Offers suggestions as a source matter expert in consumer regulation. Travels as necessary in the performance of these duties.

Ensures that his/her immediate supervisor is informed of all matters relevant to investigations being conducted including the status and disposition of his/her case work.  Ensures that the next available supervisor in the chain of command is informed in the event his/her immediate supervisor is unavailable.  Submits, in a timely manner, database entries, periodic reports of activities, expense vouchers, time and leave requests, authorizations to travel, and other related documents and reports as required.

Performs research necessary to answer questions and assist consumers and others in a variety of subject areas. Reviews current literature on consumerism to stay abreast of the latest developments. Provides field level input to supervisors on consumer related issues and offers suggestions during efficiency reviews of current procedures.

May coordinate and assist with training new investigators. Uses mentoring techniques to train and encourage newly assigned personnel.

Addresses a variety of consumer groups in person or through the media on duties and functions of the Division of Consumer Services and preventive consumerism.

This position is required to assist other sections within the Division of Consumer Services as needed and performs related work and other tasks as required by management.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck.  The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please visit www.myfrs.com;)
• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a complete list of benefits, visit www.mybenefits.myflorida.com.

For an estimate of the total compensation package for this position, please visit the “Total Compensation Estimator Tool” located above under the “Posting Closing Date.”

SPECIAL NOTES:

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.